Hotel (The Luxury Collection di Kuwait

Very efficient check in following my arrival from the international airport , please note that the reception is on level 2 and the ground floor is level 0 . A very nice Bonvoy brand hotel and up to the usual high standard , clean , quiet and in a good location,about 20-25 minutes from the airport ( could be longer if you have a lot of red traffic lights as they take a long time to change green . My room was clean and spacious , I could not find any USB sockets but I had my USB equipped travel plug ! Lovely warm / hot shower and plenty of towels , no anti slip mat for the shower. Good wifi signal, very comfortable bed , strong air conditioning, too strong for me , I switched it off for sleeping .Fridge was helpful for chilling soft drinks.Room was well sound proofed from outside noise and good quality black out curtains. I had breakfast , the staff were very attentive courteous and professional as were the front desk / reception staff everyone made me feel welcome. There is a medium sized mall attached to the hotel , I would recommend the Souk Al-Mubarakiya which is nearby. I had a very pleasant stay here at the courtyard thanks to your lovely staff Thank you very much

It’s my best experience at an ibis hotel. From the kindness of the staff to the hotel facilities, which were impeccable. I congratulate the reception staff, especially Mr. Mahmoud, who, from the moment he received me, treated me with great kindness and he was ready to help with whatever I needed. Congratulations for all! I do recommend Ibis Sharq in Kuwait!

15 min walk into the city, 10 min walk to corniche, lots of restaurants and food options within 5 mins. 15 mins from airport with no traffic. Rooms dated but clean, hot showers, comfy beds.

Good hotel, shisha lounge at the top and a nice rooftop cafe with amazing views.

Modern, clean well equipped hotel. Decent size room and great shower. A good Starbucks in reception but not much choice of restaurants on site or nearby. Breakfast was decent, staff at the hotel helpful and friendly. Not the cheapest but a good central location

Gentilezza del personale, comodità di taxi e bus per arrivare in centro in poco tempo. Il ristorante buono al 22esimo piano dove servono anche la colazione abbastanza ricca. Asciugamani cambiati spesso e acqua in camera gratuita ogni giorno. Punti negativi: connessione forte nella reception ma non nelle stanze dove il segnale è quasi nullo, ci si deve avvicinare alla porta per avere una connessione più o meno decente. Piumone troppo pesante, dovrebbero mettere delle lenzuola leggere separate in modo da non dover per forza soffrire il caldo. Consiglio per chi lavora nell’hotel: all’esterno gira qualche povero gatto, io come europea non sono abituata a questo e sarebbe bello dare l’esempio magari mettendo una ciotola di acqua fresca nelle vicinanze e dare almeno gli scarti di cibo salato che la gente spreca ogni mattina a colazione…

This hotel is beautiful and well situated near downtown and overlooking the Kuwait Bay. I love this haven. The staff are truly unique; they go out of there way for the guests. They truly make you feel right at home. They have everything from restaurants, room service, driver, perfect location and fantastic furniture throughout tastefully decorated and beautified. I highly recommend this magnificent place. The buffet breakfast is fantastic and high quality as well. Healthy breakfasts! They have 24 hour concierge and security as well. The hotel is a gem. You get the best of Kuwait City. Near enough to walk to the large downtown core and yet, sea view Kuwait bay rooms! Make sure to ask for sea view when you check in. The higher up rooms are more renovated. For example, floor 8 is great- I was in 807. First I was in a lower room that had a bath tub but I changed rooms a few days later to a higher floor, 8, that has been renovated and the shower does not have a bathtub, yet, the room is renovated and furnished with better quality then lower floor rooms. The view is better as well. The floor 9 and 10 are being renovated fully and I anticipate those rooms will be even nicer. Definitely will be back to this lovely hotel. Steps away from historic sites, markets, shops, restaurants, sightseeing, sea side, highways and buses/taxis. There is a parking place as well, not sure if you have to pay or rent it if you wish to rent a car. I’m sure you can however. It is the hotels private secured parking lot- gated entry and exit via concierge. All in all, the management and team are extraordinary. The hotel manager owns a travel group so if you wish to book excursions and or ask advice about Kuwait sightseeing, Mr Mahmoud Adam can facilitate processes to accommodate traveler needs and wishes. The entire staff are extraordinarily friendly and equipped with multi lingual capacity. The multicultural team is highly inclusive and accommodating. The hotel also has two great elevators; fast and efficient. It has a wheelchair ramp, elevator and is wheelchair friendly.

The access to the hotel is inconvenient. There is a stairway leading from the ground to mezzanine before you can catch a lift to the hotel. The staff is polite but there is some unrealistic approach to managing the hotel. Its 2022 for God's sake!!. Was travelling for work and due to unforeseen circumstances the stay had to be extended. Upon requesting an extension i received numerous calls to my room to come down and pay!! i explained i was doing some work and would be there later, But they seemed relentless. Eventually i settled that. Later the same evening after dinner i requested for the bill to added to my room account and again the same unrelenting attitude of pay before you step out of the restaurant. There seems to be something seriously wrong with the way the hotel is managed. I guess they don't have the system of check out where you settle and exit. Or maybe they are not familiar or maybe they simply don't care. So if you want to experience the 1980's along with the interiors, furnishings, cramped up bath space and an attitude to match that paying 35KD per night feel free to explore. Else look for better options. And yes you get one bottle of water, 2 tea and 2 coffee.. dare you ask for anymore. You will pay 1.2KD for each bottle of water thereafter!!!

You know that feeling when you have a remarkable experience and you cant control it defiantly you want to repeat it. The stay in Four Seasons Kuwait, i want to thank the creative team behind this fabulous hard work. Thank you from the bill-boy and the receptionist till the team behind the scenes. Best regards from Dubai