I really wanted to be able to say nice things about this resort. The grounds are beautiful, my casita was well decorated, large and comfortable (although I would have wished for better light insulation than the shutters provided) the AC kept up with the high temperatures, and the staff was friendly. That said, I would not recommend anyone stay there until their construction is completely and absolutely finished. I was there three nights and was only able to sleep in on one of them. Check-in was smooth and my dinner at Abode Grill was amazing. (Shout out to the staff!) It was July so very hot but the pools were refreshing and I walked around the grounds before going to bed. I was awoken early the next morning by two men WALKING ON THE ROOF OF MY CASITA (one story) and scraping it with tools. Since I was now awake and the noise was quite loud, I went to talk to the front desk who apologized, claimed that there must have been a miscommunication with the contractors, and told me that they would have them stop. Ok - these things happen. So I picked up some excellent iced coffee and returned to my casita - only to find that the scraping was still ongoing. It was soon replaced with leaf blowers on the roof blowing whatever debris they had been scraping to the ground and essentially trapping me in my room unless I wanted a dirt shower. My test message to the front desk got me the promise of a $75 credit and late check-out and I was prepared to let it go. If that had been the end of it, I would not be writing this review. (Again, these things happen.) The next morning passed without disturbance. And then Sunday morning rolled around and I was once again awoken by very loud power tools (perhaps a tile cutter?) being used on the casita directly across from mine at 6:15 a.m. I can only deduce that the heat made it advisable to work very early but with all of that unit's doors and windows open it was as if they were just outside my window. There was absolutely no sleeping through that so I once again texted the front desk who (to their credit) made it stop. But again - the damage was done. And then to top it all off, I was automatically checked out at 11:00 so my offered late check-out was not honored. Fortunately I did not leave my room and get locked out when the outside temperatures were 120 degrees. So - this is a nice place. And I would love to go back when their ongoing construction project is DONE. But until then I would recommend staying far, far away.
Bagus
94 Ulasan