Hotel Dengan Spa di Hainan, China

This was my second time staying at this hotel and everything was once again perfect. The staff are always kind and willing to help; even though they don’t speak English, they truly make an effort to assist you. I love the location — very close to the park for lovely walks, and about a 15–20 minute stroll from Qilou Old Street. When I return to Haikou, I will gladly stay here again. Thank you.

Location: - The homestay is strategically located, close to Haikou East train station and Meilan International Airport, a lot of restaurants and mini markets nearby. Cleanliness:- The homestay is clean and tidy, but smelly as people smoke in the hotel room and lobby. Service:- The reception is very patient and friendly. Facilities:- The hotel room we booked is located at 7th floor which has no direct access from lobby lift, the lift only access to 6th floor and required us to take stairs in order to reach our floor, relatively inconvenient. Furthermore, the hotel lobby is very stuffy and strong smoke smell. In overall, the accommodation is value for money, and is a good choice for a night stay, but will consider for a better one.

I cannot begin to describe how good this place is! First of all, they kindly gave us a free upgrade as there was building happening beneath our room and I’m allergic to dust. It must of been the nicest place we have ever stayed. They told us we had a Butler and Eason our Butler added us on WeChat. I thought ‘whatever would we need a butler for?’ Well I had a headache and he ordered and delivered medication then we ordered takeaway twice off Dianaping app and he translated and ordered it for us. Even when the pool towels had run out, he had some delivered to us at the pool! Incredible! The buffet breakfast was perfect every day for 6 days too! We liked walking to the night market, on the path by the water, and we ate at the nearby basic cheap restaurants. The convenience store at the bottom of the building is great too. Also, there’s a proper gym right there that is free to go to if staying at the hotel and it has a squat rack with 20kg bar. 100% recommend.

Ini adalah kali pertama saya mengunjungi Pulau Haihua. Tetapi selepas pengalaman, ia benar-benar terasa seperti perjalanan yang berbaloi. Dalam perjalanan ke sini, kami menerima panggilan daripada Pengurus Zhenyu, bertanya tentang pilihan bilik kami dan memberikan kami jadual bas ulang-alik untuk stesen kereta api berkelajuan tinggi. Semasa mendaftar masuk di lobi, saya bertemu dengan Pengurus Deng Shanshan. Dia memahami bahawa ini adalah kali pertama kami di sini dan memberi kami pengenalan yang sangat terperinci dengan peta Pulau Haihua. Selepas bercakap tentang perkhidmatan, mari bercakap tentang bilik. Memang benar bahawa bilik itu tidak besar, dan almari pakaian dan bilik mandi di dalam bilik itu agak ringkas, tetapi saya rasa ia boleh diterima sepenuhnya untuk hotel dengan harga ini di kawasan yang indah. Kami tinggal di bilik istana padang pasir. Bilik itu berwarna terang, sangat tersendiri, dan mempunyai sedikit rasa eksotik. Sarapan paginya agak kaya, dan mi Hou'an sangat lazat sehingga anak-anak saya pun boleh makan semangkuk besar. Secara keseluruhan, hotel ini sangat kos efektif. Saya sangat gembira kerana telah memilih Hotel Alburg untuk menginap semasa perjalanan ini! Pasti akan datang pada masa hadapan

A perfect trip to Sanya must be given a full five-star review by Pullman Sanya Bay! The hotel is in an excellent location, right in the center of Sanya Bay, with convenient transportation. The overall design combines Chinese and Southeast Asian styles. It features a tropical garden, a huge swimming pool and a private beach, every corner exuding a vacation atmosphere. The room has a wide sea view and is fully equipped, making it extremely comfortable to stay in. Special praise for the butler, Xiao Yang! Warm and cheerful, with considerate service, she took the initiative to plan our itinerary, recommend delicious food for us, and even prepared a little surprise with great care. Any questions are replied to immediately. No matter how big or small the matter is, everything is arranged without any problem. It's really like being as considerate as a friend. It's such a plus! The price is very reasonable. The facilities, environment and service are all top-notch. The cost performance is definitely among the best in Sanya Bay. Highly recommended!

Came here for the good reviews. Wenchang is not that touristy but it's nice. The hotel is old and in a bigger complex, but the room are spacious and clean. We had a problem with our room and they changed it, the receptionists were so nice. English as always hard, but ok. Location is ok, close to station and not too far from the old street

Nice location, hotel very clean, upgraded room with voice control for lights and window curtains, heated toilet with bidet. Many restaurants down the street, many foot massage near by if you are tire from walking. Will stay here again if we in Haikou.

Our stay at JW Marriott turned out to be a truly unforgettable and deeply touching experience. During our stay, it happened to be our baby’s second birthday. Sharry prepared a birthday surprise for us that went far beyond anything we expected. It was not just a simple room decoration, but a genuine celebration of a child’s growth, done with real care and heart. The room was beautifully decorated, but what moved me the most was this: almost all hotel staff personally wrote handwritten birthday wishes for our baby, folded each note into a heart, and placed them together in a glass bottle. Seeing that bottle filled with so many handwritten messages from different people was incredibly touching. It wasn’t just five-star service — it was warmth, sincerity, and human connection. What made this experience even more special was that Sharry learned we had stayed at JW Marriott Khao Lak, Thailand, in October last year, and that our wonderful experience there was the reason we chose the JW Marriott brand again. After hearing this, she went the extra mile and coordinated with the team in Thailand to record a birthday greeting video for our daughter. Receiving birthday wishes months later from familiar faces we had met before, from another country, was incredibly emotional and meaningful for us. It truly showed a level of care and connection that is very rare. The hotel also prepared a birthday cake for our baby, and the next day surprised us again with a lovely animal-themed cake. The care didn’t stop at one moment; it continued throughout our stay. In addition, our room was upgraded, and during the entire stay, Sharry checked in with us daily about our experience, always attentive but never intrusive. This kind of thoughtful, genuine service made us feel truly valued and well taken care of. Objective feedback: • The sound insulation of the room door is not very strong, and corridor noise can be noticeable • Breakfast is average, without many highlights • It would be great if the breakfast area could include clear allergen labeling, which would be very helpful for guests with food allergies • The hotel feels more business-oriented and mature in style, and the overall resort atmosphere is not particularly strong Overall, this is a hotel with solid facilities and exceptionally warm, thoughtful service. The sincere, unrequested, and carefully executed details made this stay truly special and memorable.

Wow wow wow! Absolutely AMAZING! I came to the Intercontinental after a few nights in other hotels in Sanya, nothing compares. The location is perfect, close enough to everything you want to see, right on the beach (there is a pathway from the hotel to a public beach- no beach beds but didn't bother me), the scenery is just stunning. The highlight for me was the different pools and comfortable sitting options, all have beach beds with a very relaxed and quiet atmosphere and there is even a heated outdoor pool so for the cooler days you can still swim outside. The hotel also offers a variety of restaurants, great options even for picky eaters and an amazing breakfast. The staff are very attentive and professional and would do everything to make you feel at home. Especially I’d like to mention July小张, who went above and beyond to make my stay great, and helped with every little detail🤗. I highly recommend and would definitely love to come back.

Pros- great location, the hotel is across the street from the beach. Huge lobby with a seating area. Nice staff. Decent breakfast, a few restaurants nearby. Daily housekeeping. Has an open gym , although it was quite dirty and the AC was unplugged. Cons- could fix certain details that will improve the overall quality look of the hotel. Why would you put metal inside the pool water?????? A hotel that can host probably 500 people, they only had 6 lounge chairs for the pool. Why not have beach lounge chairs on the beach for guests like Pullman Hotel and other hotels do. If there are holes in sheets, curtains, towels, anything, please please throw it out, don't be cheap and keep it, it looks horrible. In the bathroom shower stall, they give installed the smallest , tiniest shelf , where u can barely keep ur stuff in, remove that and install a nice long shelf that goes along the shower wall. Also the shower door swings inwards the shower stall, hitting the shower head and limiting it opening range...why? The door should swing out, so u can pull , not push in.