Pengguna Tetamu
16 September 2021
Upon arrival the staff said 'if there is a problem, just write a bad review'...so I guess here we are. Our room was not properly cleaned both in the living area as in the bathroom there were clumps of hair from previous guests and the floor still had sand and dust. The sheets were luckily changed and clean. When we told the staff they said 'sorry we can clean tomorrow'. That brings us to the next issue: there was only one copy of the key. We were told to 'not loose it or no one could enter the room'. It also meant that we had to drop off the key if we wanted the room to be cleaned. Our of the 6 mornings, we only found someone at the reception when we wanted to drop off the key in the morning. The kitchen was disappointing. It would have been nice to have pepper, salt and olive oil available, but OK not a disaster, small packages are available in the supermarket. What we found annoying was that the kitchen was poorly equipped. Technically this is a room for two adults, a child and a baby/toddler; if you already manage to get a meal cooked with the world's largest and also the world's smallest pot, a wok and a small pan...serving it is another matter. We literally had one big plate, one plastic plate, two bowls, two small plates and two soup plates. We eventually had to ask for a normal sized pot to boil pasta and for an extra plate. Don't count on a nice morning coffee...a water boiler and a microwave is the only thing you get. Enough complaining because there were definitely good things. The location is fantastic. Once the room was clean, we used an extra sheet to cover the dirty sofa, we reshuffled furniture to make more space...it was nice. The kitchen was doable with the extra plate and the normally sized pot. Our room had a huge terras. While an umbrella would definitely be added value, it was nice to be there. This place needs some extra care and attention to really be comfortable.
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