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Hampton Inn & Suites Lancaster
4.1/5103 Ulasan

Hampton Inn & Suites Lancaster

Lancaster|2.56km dari Lancaster Performing Arts Center
I have been staying at this Hampton Inn or the Homewood Suites nextdoor for the last 15+ years. I have never experienced the problems that I had this week in the last 15+ years here in Lancaster. I was going to comment on the wear and stains I saw on some of the chairs and wallpaper in the rooms, but I was going to let it go - until I had the bugs that started crawling on me in bed the late evening of the 25th in Room 318. I was initially placed in Room 319, until I found that the window had no curtains to close. There was a bracket in the window, but no curtains in the bracket to close. I was then moved to Room 318 - until the late evening when I had the bugs crawling on me in bed. It seemed that the bugs were in the pillow(s) from what I could see before squishing about four (4) of them and calling the front desk. I was moved to Room 320, but I found the ironing board up in the middle of the room and the bathroom clearly used/not clean with towels on the floor. I was finally moved to Room 317 where I was finally able to get a couple of hours of sleep after I thoroughly inspected the bed and pillows with a bright flashlight. Very sorry to see my ”home away from home” in such a state of disarray. With so many new hotels in the area, it's likely they will be among my first choices going forward. Even though I was told all these issues would be put into the nightly report, I was sadly still not contacted by the manager. I do work for one of the major aerospace companies in the Valley and I will be sharing my experience with my peers and Customers. (I had to fumigate my luggage and dry clean all my clothes before I set foot back in my home for fear that I had crawling hitchhikers...).

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