Hotel berhampiran Metro Trone, Brussels

The location is near the central station a short walk, the stores and the church are the same short walk to stroll around and shop.The buffet breakfast were also good.The excellent part was the early check in on our arrival.

I am very disappointed with my stay at this hotel, especially considering the price and its 4-star rating. When we checked in, I politely asked if it was possible to have a room on a higher floor. The receptionist responded rudely, saying, “No, you came too late. You should have come earlier.” This was surprising because we arrived at around 3:30 PM, and check-in starts at 3:00 PM. After getting to our room, we noticed there was no hair dryer, even though one was listed as an in-room amenity. I called reception and was told that one would be sent up “in a moment.” We waited for over an hour, but nothing arrived. The most frustrating issue was that the room lights kept turning off every five minutes, and the curtains would automatically close every five minutes as well. This made it extremely difficult to get anything done. We called reception again to report the problem, but the staff member struggled to understand what we were explaining. After repeating the issue several times, he simply said he would send someone to the room and then hung up. Another hour passed, and no one came to help. To experience so many problems within just the first few hours of our stay was incredibly disappointing. For the price we paid and the standards expected of a 4-star hotel, the service and maintenance fell far below expectations. I hope the hotel improves both its customer service and its response to guest issues, as this was not the experience we were expecting.

We spent our wonderful trip at Brussels with this hotel with superb memories. we sleep soundly since hotel room is cozy and enjoying the atmosphere of the city happening each and every night. Hotel is few km away from grand place, the staffs are friendly and greets us with kind words in notes and welcoming cookies. we feel delighted staying comfortably with this hotel. We shall recommend to everyone whoever is coming to Brussels to stay at this Novotel hotel. we love this hotel and we shall be back with no time.

So close but not so far from the old town or maybe the attractions which is good, if you’re staying inside around the grand palace, it may get noisy so this place is really in a good place so location is very strategic 😘 From the train station (Midi Station), 2 stops away and you can walk to the hotel easily 🫶🏻 This hotel is kinda old so it gives off the old vibes but you got what you need and breakfast is good 😄 everybody is so welcoming ~ if you’re in a budget and still want a good hotel to stay, here is the place 👍🏻 thank you 🫰🏻

Le Plaza Brussels is a gorgeous, old‑school Art Deco hotel with big rooms, great cleanliness, and genuinely warm service. The location is perfect for exploring the city. The only downside was that the WiFi/TV connection in our room didn’t work, and even after asking a few times it wasn’t fixed. Still, overall a stylish and comfortable stay.

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

Good location, new hotel, but it's like flying with easyJet anything extra is an additional charge, even luggage storage. Rooms were very small but clean , would recommend for a night or two but for a longer trip you may want something better.

Location is good enough to reach Grand place in the center of Brussels. It is also within a 10 min walk distance from Brussels central station. However one point to note is that this hotel is in the bustling area where restaurants and shops are open till midnight so I found some strangers on the street at night. Be careful when you walk around. I don’t like so many people smoking near the hotel. Streets smell something ugly. The hotel itself was nice to stay. They offered comfortable bed and atmosphere.

The hotel is very close to FlixBus bus stop! There is a police station and halal supermarket for Muslim community behind the hotel. The hotel should consider having 2 front desk workers at a time instead of just 1 person manning the front desk. When there are group of people talking and running around at the hotel room corridor, I couldn’t find the front desk person to solve the problem as there was no one at the front desk.

Hotel Mozart is in an excellent location, just a one-minute walk from Grand Place, which is ideal for sightseeing and exploring the centre of Brussels on foot. Being so close to restaurants, shops, and attractions is definitely the hotel’s biggest advantage. The room was quite small, which may feel a bit cramped, especially if you have luggage. Breakfast is provided but is left out already prepared and can sit out for up to two hours, which may not be to everyone’s taste. That said, the staff are very friendly and welcoming, and the owner is nice and approachable. However, he did come across as slightly unprofessional at times, as I saw him on a few occasions wearing a dressing gown. Overall, it’s a decent option for a short stay if location is your priority and you don’t mind a few quirks.