Hotel berhampiran Metro Trone, Brussels

Check-in is 3pm and we arrived at 3pm but the room was only ready at almost 4pm. The story was that it was cleaned already but ”awaiting inspection”. We were handed 2 bar coupons with a blithe apology in rapid fire French for our 50 min wait. The vacuuming in the room left much to be desired. When we got into the room on the 1st day, there was a pistachio at the side of the bed. My sister's dust allergy was triggered throughout our 4 day stay. When we opted for housekeeping on the 3rd of the 4 days we stayed, the same pistachio remained there after the cleaning staff were done. Towels and bed linens were refreshed but the coffee/tea and bathroom amenities were not. If you choose the Deluxe twin room like we did, please note that the room is 24 metre square and there is only room to open up one medium sized suitcase on the ground. Our other suitcase had to be accessed via the wardrobe which was spacious enough to keep the 2nd suitcase in. Location wise, it's ideal and a stone's throw from Grand Place - the historic city centre, and many shops and good brasseries. It's a 10 min uphill walk from the hotel to the nearest train station called Brussel Centraal / Bruxelles-Midi which will bring you straight to the Brussels Airport in 17 min on the direct train (1st class carriage €12.10). The buffet breakfast is plentiful and of good quality (with eggs cooked to order) in a nice space with a courtyard view crewed by pleasant staff fluent in English. The bar has a relaxing ambience with an outdoor view and affordable drinks. My guide is always how much the increasingly rare digestif liqueur Chartreuse Verte costs. It was €14 per pour. Note : You get a free coupon for a soft drink/coffee/beer/wine if you pass up on room cleaning. If you have a short stay, you should as there wasn't much cleaning done.

Great high quality hotel … only 2 small points I want to make. The toilet door is also the shower door. So if 2 people in the room … they will have to coordinate tasks 🫣😝… also can see completely into the bathroom from anywhere in the room. Second is the Tv system is slow and… making you think it’s not doing anything. Connecting to the tv via the phone to cast is almost impossible..

The hotel was nice and has a parking garage (25 euros per night) need to be paid separately. It’s located near the Grand place, the room was nice but the hot water system takes quite long to warm up and is difficult to control. The only problem was that the house keeping didn’t knock on the door to check if there were people inside the room, she just opened our door an hour before our check out time.

We departed from London to Belgium via Eurostar. It was about 20 minutes walking distance from Eurostar Station to Bedford Hotel. Further, lot of eateries restaurants and cafe, carrefour and Grand Place all within walking distance of 10 minutes. We joined 2 day tours to Ghent & Brugge and Luxembourg. The meeting point is about 18 minutes walks. Overall the hotel is very convenient and staff are very welcome and friendly. Will stay again should we have come to Belgium again as this hotel was higher recommended by my daughter who stayed here with friends before. We stayed here for 4 nights before departing to Amsterdam.

I really feel good and love staying at Novotel Grand Place,Brussels. Belgium was the first stop on my trip this time. The warm welcome from the Novotel staff made me feel safe and happy. The room was clean and comfortable—though not very big for the four of us, it was still spacious and well-arranged, with the added bonus of a bathtub. Breakfast was great, and I was pleasantly surprised to find a ‘Halal Food’ section, which made it easier for us as Muslims to enjoy the meal. A recommended hotel—I would definitely stay here again in the future.

Hotel bit dated, but clean and spacious, especially the lobby. The room was comfortable with a large bed and the bathroom was very big. I also appreciated the small entrance area with double doors, which was very useful for leaving coats and other items. One thing I noticed a bit weird was finding a Bible in the bedside table in 2026, something that felt more typical of the 90s. Overall a pleasant stay, staff very polite.

Good location, new hotel, but it's like flying with easyJet anything extra is an additional charge, even luggage storage. Rooms were very small but clean , would recommend for a night or two but for a longer trip you may want something better.

Hotel was clean, convenient. I love how big and spacious our room was and it had aircondition and a bath tub. It made us want to enjoy the hotel as well. The complementary was great. Will recommend

Reasonable hotel to stay in. The room is small just nice to fit 2 single beds. There's a writing table and chair for writing and working. The room looks quite old with old carpet and furniture but still functional. The bed is is small but comfortable. The toilet is small with basic soap and shampoo provided. The hotel is very near to the tourist attractions like the peeing boy statute, chocolate shops and souvenir shops all along the street. Lot's of food places and snacks like crepe and churros. Halal food is also easily available.

Amazing Place, but the shower floors were abit old. other than that no complaints, smells clean!!