Teroka pilihan hotel kami di Langenfeld dengan Sarapan pagi

Terokai Ulasan Tetamu Hotel di Langenfeld

Aqua Dome 4 Sterne Superior Hotel & Tirol Therme Längenfeld
4.6/549 Ulasan
Imagine you spend 1300€ for 2 nights at a 4-star hotel, expecting to have a romantic dinner and relax. But instead you end up crying in your room while your husband is in pain from food poisoning because he ate a sandwich at the sauna restaurant 4 hours before. And the next morning the hotel manager tells you that you have no proof and it is probably your own fault. This is what happened to us My husband and I came to the AquaDome Therme hotel, expecting to celebrate our marriage anniversary and relax.

On the first day my husband ate a sandwich at the restaurant in the SaunaWelt area. 4 hours later he started to have really bad food poisoning symptoms: vomiting, diarrhoea, fever, stomachache, weakness. 

Though the receptionists and waiters were very responsive and assisted us well that night, we could not enjoy the facilities and our whole anniversary was ruined. The next day my husband was still feeling weak and couldn’t eat properly.

When my husband complained to the manager Sascha Rössel the next day, he told us that we have no proof that it happened because of the sandwich. He also implied that we were being dishonest. When I made a comment in English and asked if he can speak it so that I can also follow the conversation, he replied that his vocabulary is not sufficient and continued in German. In the end, he unwillingly removed the sandwich from our bill, but only the sandwich. I assume we were not taken seriously because of our relatively young age and the calm tone of speaking. 
 Though we had a good impression of the facilities (thermal pools, saunas and the room service), the manager’s insensitivity and indifference could not let us enjoy the stay. 
It was not the kind of service we expected from a 4-star hotel. And it was the worst anniversary we ever had. Also the most expensive. I wish we spent the money on literally anything else.

We left the hotel more stressed and disappointed than we were before we arrived.

We are never going to stay there again. And I do not recommend it to anyone.

Frequently Asked Questions

  • Apakah hotel dengan Sarapan pagi yang popular di ?

    Sama ada anda membuat perjalanan ke atas tujuan perniagaan atau pelancongan, Aqua Dome 4 Sterne Superior Hotel & Tirol Therme Längenfeld , Apart Relax dan Hotel Bergwelt merupakan semua hotel pilihan.

  • Berapakan kadar purata untuk hotel dengan Sarapan pagi di ?

    Bagi hotel dengan Sarapan pagi di , harga purata pada hari bekerja ialah RM 1,009, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RM 1,140.

  • Apakah promosi yang tersedia untuk hotel dengan Sarapan pagi di ?

    Trip.com menyediakan pelbagai promosi dan diskaun untuk pengguna sepanjang tahun. Anda boleh semak halaman promosi untuk melihat promosi yang tersedia pada Trip.com.

Maklumat Perjalanan Tempatan

Bilangan Hotel62
Bilangan Ulasan209
Harga TertinggiRM 8,351
Harga TerendahRM 323
Harga Purata (Hari Bekerja)RM 1,009
Harga Purata (Hujung Minggu)RM 1,140