Hotel Dengan Gym di Veneto, Italy

An amazing hotel!  Arrived in Venice by train from Trieste (after disembarking from a cruise ship).  Getting to the hotel and around Venice was easy using the vaporetto (bought the 48 hour passes at the pier kiosk located outside the train station).  The hotel, room, bathroom, and view were beautiful!  The hotel staff including the receptionist and concierge were extremely friendly, knowledgeable, and helpful!  They provided an amazing and unexpected surprise on our 2nd day there…recognizing my wife’s birthday.  We returned to the room and they had placed balloons on the bed and had a bottle of champagne and other fine treats waiting for her!  This hotel and staff go above and beyond the 5 star expectations!

Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.

This hotel is located on Tronchetto, a new island. From Venezia Santa Lucia Station (the last stop), you need to take public boat line 2 towards San Roma. Get off at the third stop, Tronchetto, and the hotel is just a 3-minute walk away. Line 2 is super convenient for getting around. The room was spacious, and breakfast offered a great selection. On our third night, we moved to a hotel near St. Mark's Square, which was also easily accessible by boat. We bought a 72-hour transport pass right when we arrived at the train station on our first day, and it was absolutely worth it! We used it to visit Murano (Glass Island), Burano (Colorful Island), and everywhere else we went!

The hotel facilities are very new, and you need to use your card to access the elevators, which makes it feel very secure. The room amenities are exquisite and of high quality. The hotel's location is excellent, very close to both bus stops and the train station. There are also plenty of dining options nearby, which is very convenient. The breakfast was decent, but there's room for improvement.

Room is clear and comfortable, thanks to nice location, can take bus to downtown easily. However, worker at the front desk is unkind at all. I don’t know where she is from, but she acts like rasist. Because English is my second language, I’m not able to listen what she said at once. So I asked her to say her word again, and she raised her tone as she wanted to express her annoyance. I felt disrespectful from her attitude, and if I need to visit Verona again, I’ll find other accommodation even though all good points I mentioned at first. I hope the manager recognize the situation and do sth.

The room isn't big, but it's very clean. The front desk staff were warm and welcoming. The bus stop right outside is really convenient for getting to the main island, and there are lots of Chinese restaurants nearby. My only minor complaint is that it's still quite cold, and the heated towel rail was turned off.

This hotel offers good value for money for guests visiting Verona. It's conveniently located, about an 8-minute walk straight after turning right from the train station exit, then another 7 minutes straight after turning right again (totaling around 15 minutes). You can reach the old town arena in about 25 minutes on foot, so most interesting places are within walking distance. The staff are friendly; I found the room a bit cool at night, and housekeeping promptly brought an extra blanket when I called. Breakfast is Italian style, with a good variety and tasty options. The hotel's decor retains its 1970s charm and is well-maintained. While some room facilities are a bit dated, particularly the electrical switches, you can see what was considered state-of-the-art in the '70s. My only regret is that the shower is over a narrow and steep bathtub. I was concerned about slipping, especially for older guests, and there were no grab bars on the wall, so I largely avoided using it.

We stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later. We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.

The room is very spacious and the location is excellent. The facilities are complete, and the surroundings are very convenient, close to Chinese restaurants and supermarkets, making dining and shopping easy! The service was attentive, and breakfast was also very good! I'll definitely choose this hotel again when I visit Venice in the future!

The room itself was alright – quiet and quite spacious. There was a two-person dining table and a TV at the foot of the bed, and the large window could be opened. There was a €1.4 fee upon check-in. The front desk staff weren't particularly friendly; they assigned me to the worst-facing room, number 425, which was sandwiched between a highway and railway. I've seen comments about discrimination, particularly against Chinese guests, and I'm seriously starting to suspect it's true. However, the double-glazed window provided decent sound insulation. Even though there was some noise late at night, I was too tired to notice. The only real plus was the extremely well-stocked kitchenware: cups, plates, bowls, frying pans, saucepans, cutlery, and even a dishwasher. The fridge was pretty useless as it didn't get cold. You can cook your own meals, and there's a big supermarket just a 5-minute walk away. There were also 4 coffee capsules, which I assume were complimentary. Overall, it was just okay, nothing special. The 1200 price point might be normal for this season.