To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.9
Filter by:
Sort by:
All reviews(242)
Positive reviews(238)
Reviews with photos/video(132)
Delicious breakfast(34)
Classy environment(32)
Great swimming pool(25)
Has an infinity pool(17)
Large rooms(15)
Perfect for kids(12)
Luxurious(5)
Negative reviews(4)
Jayrnb
Beach Pool Villa
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 4, 2024
A big shout out to the team crews of Ritz carlton, especially Sanjanna for helping me with the check in check out and also for the surprise set up for villa check in for my wife. She and the children were shock when the whole team manage to pull off a surprise for her. And big thank you to Kundang for attending to all my request during our stay. We had a un forgetful experience. The beach, the private pool, the kids club, the programs the team manage to comes uo with, even for kids to be occupied. Its a 5/5 rating for sure. Even my children age 3 and 5 can feel it and told me “ this is the besttt hotel, EVER”
6/9
Response from Property: It is great to know that you had an excellent experience with us recently. Thank you for giving us the opportunity to contribute to a memorable moment. Our Ladies & Gentlemen are more than ever encouraged to continue our journey to deliver personalized hospitality to our guests, I will personally share this review with the Ladies & Gentlemen who had taken care of you during your stay with us. I look forward to welcoming you back to The Ritz-Carlton, Langkawi.
YSTANG
Deluxe Corner King Room with Rainforest View
Stayed in Aug 2024
Couples
2 review
4.7/5
Amazing
Posted on Sep 8, 2024
Best hotel so far.
Every staff is so attentive to your request.
Everything you need just give them a call, they will do their best to deliver your need in the shortest time.
Room is clean, toilet is clean, environment is great! Definitely will pay a visit again in future.
💓💓
6/12
Response from Property: Thank you for your review. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We look forward to welcome you back to The Ritz-Carlton, Langkawi.
Anonymous User
Deluxe Corner King Room with Rainforest View
Stayed in Jul 2024
Couples
69 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Place is in good condition even after 7 years post opening. Very big hilly place, you can request a buggy to drive you anywhere on the property.
Response from Property: Thank you for your review. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We look forward to welcome you back to The Ritz-Carlton, Langkawi.
Guest User
Deluxe Corner King Room with Rainforest View
Stayed in Aug 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 29, 2024
Without a doubt the best resort i have ever stayed at
6/7
Response from Property: Thank you for your review. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We look forward to welcome you back to The Ritz-Carlton, Langkawi.
Nancya
Rainforest Deluxe Two Queen Room
Stayed in Jun 2024
Family
40 review
5.0/5
Outstanding
Posted on Jul 14, 2024
It was a perfect stay. The staffs are nice and friendly. The ocean view with infinite pool at Horizon is breathtaking. The breakfast at Langkawi kitchen is yummy. Unfortunately HAIYAN was not open for breakfast. Will definitely come back!
Response from Property: It is great to know that you had an excellent experience with us recently. Thank you for giving us the opportunity to contribute to a memorable moment. Our Ladies & Gentlemen are more than ever encouraged to continue our journey to deliver personalized hospitality to our guests, I will personally share this review with the Ladies & Gentlemen who had taken care of you during your stay with us. I look forward to welcoming you back to The Ritz-Carlton, Langkawi.
Tharit
Rainforest Pool Villa
Stayed in Jul 2024
Family
11 review
4.2/5
Very Good
Posted on Aug 14, 2024
Great experience.
Good vibes.
Nice room.
Close to little cute friends.
Response from Property: It is great to know that you had an excellent experience with us recently. Thank you for giving us the opportunity to contribute to a memorable moment. Our Ladies & Gentlemen are more than ever encouraged to continue our journey to deliver personalized hospitality to our guests, I will personally share this review with the Ladies & Gentlemen who had taken care of you during your stay with us. I look forward to welcoming you back to The Ritz-Carlton, Langkawi.
LMOOLM
Deluxe Corner King Room with Rainforest View
Stayed in Apr 2024
Couples
42 review
4.7/5
Amazing
Posted on May 26, 2024
Had the best stay of our lives right here at Ritz Carlton! The entry level room is huge! We love everything about the room! The bathtub is absolutely huge. His and her sinks. Huge shower area as well.
The resort itself is huge. Every restaurant is situated at its own building. Buggy services are available around the clock. Though wait time varies. The service from everybody is excellent. You will feel well taken care of.
There is also ample privacy especially if you get their villa. Would definitely love to come back here again!
6/7
Response from Property: It is great to know that you had an excellent experience with us recently. Thank you for giving us the opportunity to contribute to a memorable moment. Our Ladies & Gentlemen are more than ever encouraged to continue our journey to deliver personalized hospitality to our guests, I will personally share this review with the Ladies & Gentlemen who had taken care of you during your stay with us. I look forward to welcoming you back to The Ritz-Carlton, Langkawi.
Guest User
Deluxe Corner King Room with Rainforest View
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Had a wonderful stay in the hotel. Staffs are very nice, attentive and respond to all our needs. Went to celebrate my partner’s birthday, the staffs helped by preparing surprise for us. The bed is comfortable, food is good, view is superb. Will definitely come back again.
Response from Property: Thank you for your review. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We look forward to welcome you back to The Ritz-Carlton, Langkawi.
Guest User
Deluxe Corner King Room with Rainforest View
Stayed in Feb 2024
Family
31 review
4.5/5
Great
Posted on Mar 29, 2024
Good hotel with nice amenities. Would recommend of staying in Langkawi.
Response from Property: Thank you for your review. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We look forward to welcome you back to The Ritz-Carlton, Langkawi.
Guest User
Deluxe Corner King Room with Rainforest View
Stayed in Feb 2024
Couples
2 review
4.2/5
Very Good
Posted on Mar 27, 2024
Fair amount of activities, good food & facilities and friendly staff
Response from Property: It is great to know that you had an excellent experience with us recently. Thank you for giving us the opportunity to contribute to a memorable moment. Our Ladies & Gentlemen are more than ever encouraged to continue our journey to deliver personalized hospitality to our guests, I will personally share this review with the Ladies & Gentlemen who had taken care of you during your stay with us. I look forward to welcoming you back to The Ritz-Carlton, Langkawi.
Guest User
Deluxe Corner King Room with Rainforest View
Stayed in May 2024
Other
1 review
4.7/5
Amazing
Posted on Jul 4, 2024
My wife and I fully enjoy the Ritz Charlton Langkawi. This was our third stay in two years, and we will return again and again.
The well-trained and super-friendly staff throughout the resort are a shining example of a 5-star resort. One of the best breakfast offerings
anywhere in the world.
One issue that might have been improved was upon arrival.
We landed late evening and were escorted to our room - only to realize the air conditioning
was non-existent. We were moved to another Deluxe room and apologized for the inconvenience.
Response from Property: Thank you for your review and welcome back. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We look forward to welcome you back to The Ritz-Carlton, Langkawi.
Jack
Deluxe Corner King Room with Rainforest View
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The hotel is very warm and comfortable, and with strategic location, the experience is superb!
Response from Property: It is great to know that you had an excellent experience with us recently. Thank you for giving us the opportunity to contribute to a memorable moment. Our Ladies & Gentlemen are more than ever encouraged to continue our journey to deliver personalized hospitality to our guests, I will personally share this review with the Ladies & Gentlemen who had taken care of you during your stay with us. I look forward to welcoming you back to The Ritz-Carlton, Langkawi.
Kathryn
Deluxe Corner King Room with Rainforest View
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Excellent and attentive service and facilities
Response from Property: Thank you for your review. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We look forward to welcome you back to The Ritz-Carlton, Langkawi.
Guest User
Deluxe Corner King Room with Rainforest View
Stayed in Sep 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 15, 2023
My husband and I had the best time at RC Langkawi. We opted for the half board option, which comes with breakfast and dinner - making our stay so much more convenient.
Location and environment wise was perfect. We were looking for an island getaway to rest and relax, and we got it. It felt private, secluded (in a good way), and perhaps we went during an off-peak period - but it was relatively quiet when we went (early to mid Oct).
Service in general is impeccable. Everyone knows you by name and makes extra effort to note your preferences, if any. It truly makes you feel like you can kickback and chill out - the crew is there to care for you and attend to all your needs. :)
Amenities are great—we wanted the sun, sand, and sea - and this has got it all. The only bit I wasn’t particularly pleased about was the closure of Horizon - their ocean side bar. They were closed for renovations during our stay but we weren’t informed of this prior to our visit - only once we got there. I found this a pity as travellers these day do their research before deciding on a place — and Horizon was a spot we were looking forward to, to catch sunsets. As it was closed, we didn’t get any good spots to catch the sun go down. Of course, this isn’t life or death - it was just a little annoying to me that the hotel didn’t notify guests before their arrival.
Food was great! There’s a mix of everything - from an international breakfast spread to Mexican, Indian, Malay, French, western, and more.
All in all, we’d love to visit RC Langkawi again if we have the chance. Can’t wait for our next RC experience!
6/20
Response from Property: Thank you for your review. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We apologies didn't inform you earlier prior to your arrival regard the Horizon closed for upgrading. Once again, thank you for the feedback and we look forward to welcome you back to The Ritz-Carlton, Langkawi.
Vincent Victor
Ocean Front Pool Villa
Stayed in Sep 2024
Other
11 review
4.5/5
Great
Posted on Dec 2, 2024
The good location allowed for nice views and good surroundings.
Response from Property: Thank you for your review. I am thrilled to hear that you had an excellent stay and we have met your expectations. We strive to ensure that each of our guests is well taken care of, and I will personally share this review with the Ladies & Gentlemen that took care of you during your stay with us to motivate them further in delivering high-quality service. We look forward to welcome you back to The Ritz-Carlton, Langkawi.