Hotel Bahia Punta Bonita

We had a terrible experience that end up with us leaving the hotel. The hotel was ok. The room was basic but fine, but the TV didn't work, and no WiFi in the room. When we arrived at the reception we receive the hotel rules. One of those rules was about the noise and not smoking in the bedroom. We went to the beach and came back to rest.The hotel was practically empty. But they end putting us right next to another “guest couple”. The rooms are really close to each other and we were able to hear everything, even with the balcony’s door closed there was still so much noise and smoke from the cigarettes getting into our bedroom. I decide to let the receptionist know about the issues and to check if we could get another room. There was no staff at all at that moment, only the security guard that said they were sleeping at 18:57h. I decided to contact ******* to help us find someone in the hotel. 30min later I hear someone knocking the door very aggressively. I opened the door and there was the receptionist and the “the guest couple.The man introduced himself as the hotel director, and started shouting at me saying that there was no noise at all, who did I think I was by contacting *******, a young men that doesn’t like noise, and he was trying to provoke a fight.We didn’t feel safe and decided to leave. We gave them the key and man started following us for 5 minutes with his car. It ruin our small vacation and we went back to our house (4h away). Do not stay here!

Shower dripped constantly, TV did not work. close to beach.. Beach Bar bartender Dominique was very friendly 😊

MY ROOM NEVER GOT TO HAVE HOT WATER AND THEY DIDN'T HAVE ICE OR ICE BUCKETS FOR THE ROOM. THE POOL HASN'T CLEAN AND THE ROOM IS CLEANED EVERY TWO DAYS. THE HOTEL HAVE A DIFFERENT NAME NOW.

Great location by the beach and very friendly staff. Quick to respond to emails. DJ on site with good music on Saturday afternoon. Room was clean. Very nice layout of the hotel, the pool, the gardens and the area in front of the water. The hotel needs some maintenance in its infrastructure (in the breakfast area needs to paint some walls, fix curtains and clean the ceilings). Also, the fixture of the shower and the drain in the bathroom need maintenance.

Air conditioning in the room isn't powerful enough. We had a really hot night full of mosquitoes. Also, the pool was filthy; you couldn't see the bottom and it smelled bad. The space of the hotel was nice and well distributed. The restaurant was great. Overall, the place needs to be maintained better.

Cleanness was aceptable

Excellent service and great location !

Es un lugar muy hermoso y acogedor para disfrutar en familia o pareja quede encantada con el servicio, la chica de recepción encantadora. Gracias Playa Bonita, volveré.

es un lugar muy pacifico, donde te hacen sentir en casa. en el lobby cuentan con un dispensador de agua donde puedes ir a rellenar tu termo. muy lindas atenciones de parte de todo el staff. un servicio muy personalizado y calido. espacio de habitacion muy comodo y un balcon con dos sillitas y una mesa. television armario y ambient limpio. cama y almohadas bien comodas. aire acondicionado bien frio. ambiente lijero calmado pacifico y silencioso. restaurante de playa con camas muy comodas en el arena y servicio impecable. comida MUY buena. cocteles y musica de noche (beach club lounge). Unicación excelente, playa en el patio conectada con muchos otros locales incluyendo carolina surf school, hay mucho que hacer alrdedor si no tienes modo de transporte. walking distance. precio razonable en relacion a la experiencia. volveria mil veces! se me quedó la llave dentro de mi vehiculo y en tan solo media hora y 5 personas MUY amables lograron abrir mi vehiculo con mucha paciencia y determinacion bajo un sol muy caliente. eternamente agradecida por esta lindisima experiencia. que se repita.