Hotel Las Vegas dengan Kolam Renang

I have not left a review on this site for several years, and never a bad review, but my experience at this hotel certainly deserves one. We checked in around 10:30 pm and started settling down in our room. After a few minutes we noticed the room had not been clean. There were used towels hanging in the bathroom, the soap had been unwrapped, one of the beds was partially unmade and the garbages were not empty. My wife called down to the front desk and the person working there stated that they were completely booked and had no rooms to move us to, but would call his manager and determine a game plan. He came up a few minutes later and we showed him the room and he said they were able to find another room but it was a single King rather than two queens. Not ideal but we were traveling with our young son so we were able to share a king with him. He also told us twice that the room would be comped. He was very courteous and sympathetic to our situation. When we went to check out the next morning however, my wife quickly explained the situation the situation to the manager at the front desk and wanted to verify we were going to be comped. We were immediately met with an antagonistic attitude from the manager who told us ”We are not going to comp the room” without apology for our troubles. She went on to say that she never told the clerk to comp the room and he had no authority to make that decision. She was only going to give us a $30 discount for our troubles. Eventually we ended up with a $50 or $60 discount but it was so frustrating. In all my years of traveling I have not stayed at a hotel that showed such a lack of customer care at every level. The only exception was the overnight employees who checked us in and helped up resolve our situation. Even if they misspoke or misunderstood about comping our room, they still showed concern for our situation.

Terletak di Las Vegas (Las Vegas Timur), Days Inn by Wyndham Las Vegas hanya dalam lingkungan 5 minit memandu dari Padang Golf Gene Torres dan Muzium Bandar Las Vegas. Hotel ini berada 2.5 km dari New Mexico Highlands University dan 2.6 km dari Villanueva State Park.Gunakan kemudahan sesuai yang disediakan seperti akses Internet wayarles percuma, perkhidmatan rencam dan tempat simpanan peralatan ski. Hotel ini juga menampilkan beli-belah di tapak, pendiangan di lobi dan gril barbeku.Anda boleh menikmati sajian di restoran yang disediakan untuk tetamu Days Inn by Wyndham Las Vegas, atau singgah di kedai runcit/mudah beli. Sarapan segera percuma disajikan pada setiap hari dari 6:00 hingga 9:00.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 36 bilik berhawa dingin yang menampilkan peti sejuk dan ketuhar gelombang mikro. Televisyen LCD dengan program satelit menawarkan anda hiburan, sedangkan akses Internet wayarles percuma membolehkan anda sentiasa berhubung. Kemudahan yang disediakan merangkumi meja dan surat khabar percuma, manakala pengemasan disediakan setiap hari.

Dengan penginapan di Comfort Inn Las Vegas New Mexico di Las Vegas (Las Vegas Timur), anda akan berada dalam lingkungan 5 minit memandu dari Padang Golf Gene Torres dan Muzium Bandar Las Vegas. Hotel ini berada 2 km dari Villanueva State Park dan 3.4 km dari New Mexico Highlands University.Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup, tab spa dan pusat kecergasan. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, pendiangan di lobi dan dewan bankuet.Dapatkan sesuatu untuk dimakan di bar/deli snek yang disediakan untuk tetamu Comfort Inn Las Vegas New Mexico. Sarapan bufet percuma disajikan pada setiap hari dari 6:30 hingga 9:30.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan dan daftar keluar ekspres. Perkhidmatan pengambilan dari stesen kereta api disediakan tanpa dikenakan bayaran manakala letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 97 bilik berhawa dingin yang menampilkan ketuhar gelombang mikro dan televisyen skrin rata. Katil tilam berlapik anda disediakan dengan peralatan tempat tidur premium. Akses Internet berwayar dan wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung, sedangkan kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.