Hotel Dengan spa di Yunnan, China

Staying in the Jacuzzi Villa was an absolute delight! The Naxi-style courtyard was elegant and peaceful, and the private, temperature-controlled Jacuzzi was clean and comfortable. Soaking under the stars at night melted away all my travel fatigue. I must commend Elin, our butler, for her outstanding service. From coordinating before our arrival to her attentive care during our stay, she was always quick to respond to any needs. She was thoughtful and professional, never intrusive, which truly enhanced the relaxing vacation vibe. The facilities were excellent, and the service was an added bonus – a perfect Lijiang getaway! Highly recommended!

This hotel is located near the South Gate of the ancient city, offering a quiet retreat while still being conveniently accessible. Stepping into the lobby reveals a hidden gem, with understated yet tasteful design and excellent facilities. We stayed in a room with a balcony this time, which the kids absolutely loved. What's more, the butler service was impeccable from before check-in right through to after check-out – so thoughtful and attentive! Highly recommend!

We had a pleasant stay overall, with several things that really stood out. The room was extremely spacious, with two king-sized beds and plenty of room to move around. It was comfortable and gave us ample space to relax. The dining area also offered gorgeous scenery, making meals much more enjoyable. The front desk staff were friendly, helpful and responsive. When we discovered some hair caught in the hair trap in the bathroom when we checked in, we reported it to the front desk. They immediately arranged for housekeeping to come and clean it. We were also pleasantly surprised when the front desk later delivered a dessert to our room as a gesture of goodwill. This was a nice example of prompt and thoughtful service recovery. Another small but memorable example of the front desk team's helpfulness happened after midnight. I had an issue with the dryer and needed to open it in the middle of its cycle, but could not figure out how to do so. Although it was already past midnight, the front desk staff patiently helped me troubleshoot the problem and guided me on how to open it. Her assistance quickly resolved the issue, and I really appreciated her willingness to help despite the late hour. Another lovely touch was the warm milk delivered to our room daily. We also enjoyed the complimentary afternoon tea, especially the beautiful dessert designed in the shape of Jade Dragon Snow Mountain. These little touches made the stay feel special. Unfortunately, the restaurant experience at the hotel was a weak point. We went for dinner at around 9pm. After the staff seated us, they disappeared, and despite the restaurant being very large, there were no other wait staff in sight. After waiting for about 10 minutes, I eventually had to go looking for someone and tell him that we wanted to order. When we asked whether using DianPing or the hotel guest discount would offer better value for a particular meal we wanted to order, the staff member was unable to advise us. We had to work out the best option ourselves. While this may seem like a small matter, I would expect restaurant staff in a hotel to be familiar with the promotions and benefits available to guests and to be able to provide basic guidance. Things did not improve much after our mushroom hotpot was served. We were essentially left to figure out how to prepare and eat the hotpot ourselves, without any explanation or assistance from the restaurant staff. Based on our experience, they appeared to lack some basic training in customer service, attentiveness and product knowledge. The issue was not that they were unfriendly; rather, they seemed somewhat clueless and undertrained, which made the dining experience unnecessarily difficult. Overall, the hotel has many strengths — a wonderfully spacious room, beautiful scenery, friendly front desk staff and thoughtful guest amenities. The service recovery from the front desk was also impressive and showed that the hotel genuinely cares about its guests. However, the restaurant service needs significant improvement. Better staff training, stronger attentiveness and greater familiarity with the menu and hotel promotions would make a big difference. With those improvements, this could be a much more enjoyable and polished hotel experience.

Great hotel! The location is excellent, making it super convenient to get to all the attractions – nothing is too far away. Plus, there's a fantastic food and snack street right downstairs. The cleanliness and facilities are also very good. Highly recommend, I'll definitely be back!

The room was very spacious and well-equipped. The decor and design were fantastic. The renovation of the historic building is quite unique, and the courtyard is breathtaking. The housekeeping service was excellent, and any requests were promptly addressed. The breakfast was also delicious, featuring some unique dishes. I'll definitely stay here again next time I'm in Yunnan.

What an amazing getaway! If you are more into nature and culture....THIS IS YOUR SPOT! It is tucked away inside Shuhe Old Town but you would never know. Once you get there, it is quiet. They are very proud to show you their gardens, their squirrels (they are well provided for), their cats, and what they truly enjoy. We were welcomed with drinks, fruit, and delicious buckwheat bread while we were introduced to the dining area and the movie and games area. Their menu is wonderful. Breakfast is provided and has a set menu of Asian versus Western (i had French toast one morning and pancakes the next) and then an extra section where you can also have yogurt with toppings, fruits, breads, coffee, etc. Other meals are ordered from the menu. The variety is wonderful and the taste and quality are worth it. After traveling throughout China for a few weeks, I really just wanted a burger. The Yak burger was amazing! WARNING: once you pick it up for the first bite, you must commit to it. There is no putting it down. My hands were just a joyous mix of meat juice, cheese dripping, pickle juice, egg dripping....luckily there is a restroom right there to wash up after. Our room was very cute, small, odd, but it worked for us and you could tell it would be cozy come the snow seasons-which we will return for. The odd part was the steps that lead down into the bathroom. I thought, oooo how fun! Not so much in the middle of the night if you are not used to it. But not all rooms have that so don't let that discourage you from enjoying this place. If you are finished walking Shuhe Old Town, there are more options. We decided to walk around the back of the garden. Following the trail, we wound up in a very beautiful park with water and bridges and places to sit. Eventually, we came out at one of the ends of Shuhe. Again, you would never have known because there was no interrupting noises to tell you otherwise. One of the days we took Didi to Baisha Old Town. Another must go! We spent a full day there and still did not finish. Even the rain didn't stop everyone from enjoying everything. Make sure you find the silk art school. It is tucked away but they have a wonderful program. I could do an entire blog on their contributions and empowerment for women but for now, just go enjoy and buy something, support them. Overall, we loved this place and will go back. We were not able to enjoy the mountain this time.

Even before checking in, you can feel the owner's warmth and thoughtfulness. It's a very cozy B&B, and they even offer afternoon tea every day. The room is clean, and the floor-to-ceiling windows offer panoramic views of the ancient town. It's also super convenient for getting around. After a day of hiking, it's the perfect place to unwind and get a good rest. I'll definitely choose this place again when I come back to Lijiang!

The room was spacious, and we had a great night's sleep with the twin beds pushed together. The water park is right downstairs, and the indoor hot spring has water jet massages. The outdoor hot springs are a bit warmer and offer better air. It was really relaxing to soak after a tiring day of activities. My kids absolutely loved the park, and breakfast was quite varied. The hotel staff were all very polite. We ate dinner at the restaurant several times, and the food was consistently good. One time, we arrived after 2 PM and they still cooked up several delicious dishes for us. They even gave us a proper birthday cake, not just a small, token one, which was a very generous and nice touch. We had a great experience and would recommend it to friends.

The most popular 'Water Pavilion' overlooking the snow-capped mountains on the internet really drew me in, so I decided to check into Jinmao for this unique beautiful view. The environment is absolutely stunning; the hotel is courtyard-style with a beautiful lake view. Although it was a cloudy day and I didn't get to see the snow mountains, which was a bit disappointing, the overall stay was excellent, especially the attentive service. They proactively asked about our needs and promptly mailed back an item we left behind.

It's rare to find a hotel that truly feels like a home away from home, but Bolian Hot Spring Resort certainly does! First, let's talk about the service. We stayed during the off-season, so there weren't many staff around, but you could still feel the warmth and professionalism from everyone, from our butler Dashi to the restaurant, hot springs, and front desk staff. The front desk staff even multi-tasked, making us tea and driving us to our room. Their professional training was evident throughout our stay. Even though the hotel has been open for twenty years, it doesn't feel old or dated at all. Every corner of the hotel is picturesque, and the hot springs are fantastic. The courtyard in our room was breathtakingly beautiful. To our pleasant surprise, the restaurant's food was delicious, with excellent Yunnan cuisine. We will definitely be back again. The hotel also provided complimentary executive car airport transfers and vouchers that could be used for dining or spa services at the hotel, which was a very nice touch.