Ulasan Palms Casino Resort

This hotel and ****** was really nice. Thank God it's off of the *****. The room that was selected for me was okay. The eyes on the wall was a little creepy, but it was okay. I don't like the fact you couldn't use the refrigerator in the room without being charged. That shouldn't be an issue. So if you get a room at the Palms, bring a cooler, because the refrigerator is off limits unless you want to pay for it.

Great place

Had a nice staycation. For the weekend. We always have a good time at the pools during the day and find plenty to do in the evenings in the ******.

All perfect except housekeeping services. They never vacuumed and we had to ask for service. Unresponsive. Heard they're shortstaffed though.

The hotel is nice, clean and modern however the soundproofing is horrible. Could not sleep at all during my stay due to people partying next door. Even during the day I could hear the entire conversation in next door’s room. The lighting is also horrible in the rooms, making you feel like in a parking lot. The rest of the place is fine, pool could use a little cleaning.

Good location, nice view from the room

정말 너무 마음에 드는 숙소였습니다. 역대급 수영장에 ***까지... 완벽했습니다.

整體不錯 方便

Most of the staff was very friendly and helpful. Chris the Bell man was the best !! So friendly and welcoming. What we didnt like was that the room didnt have a coffee maker, no regular refrigerator, and the mini bar fridge was ridiculous in terms of price. We had insulin that needed refrigerated and didnt know that there was an option to get a medical fridge.

They help me with the best option for my stay even if I messed up with the location on the hotel . Had amazing experience with my family . Thank you

I was disappointed that the Ivory Tower room did not have decent beds especially since its described as pillow top mattress. The mattress was hard as a rock plus the fridge didn't work, the room was hot and it was just not worth the price. It was more like a motel 6 room inside a beautiful hotels! We were even upgraded to the 52 floor and were told it was nicer... not at all!

I usually stay at treasure island and this time tried Palms hotel. The shower has opening with no door, so you’re freezing in there. Next, we have no fridge. I was charged for mini bar 50, and had to call to get credit. Needless to say I won’t be returning. See u in August Treasure Island!

Valet and Bell service was amazing. The smoke smell is a turn off. Overall was good and we will stay again.

Upgraded to a better suite only to have the AC not working. Had to call the front desk twice to get it fixed. Also housekeeping never serviced our room even though we requested it.