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Akzent Hotel Laupheimer Hof
4.2/516 Ulasan

Akzent Hotel Laupheimer Hof

Laupheim|2.61km dari Laupheim West
I booked this hotel to attend a nearby wedding in the afternoon. I booked it through *********** and my confirmation stated that I had booked two double bedrooms plus one extra person for each room. However, the hotel did not provide us with a sufficient number of beds. The double bedrooms had one bed each in it, German style, one frame and two 80cm mattresses. There was not enough space in either room for an additional bed. One of the bedrooms would have had enough floor space for one very small camping bed if you removed the chair. We begged with the receptionist to add a bed to allow us all to sleep that night but management refused. They offered us a junior suite with one double bed room and a sofa bed (120cm wide I think with one mattress) but told us that we would have to pay extra for an upgrade and the ”extra” bed that we allegedly had not paid for (irrespective of the *********** confirmation). I should note that after speaking with management the following morning that I was not charged for this upgrade but this didn't change how upset I was on the wedding day. The junior suite was a slightly better sleeping arrangement as it meant that people didn't roll off single mattresses but still not what I was expecting at all. My kids are 11, 9 and 7 and normal size for that age. A sofa bed of those dimension doesn't really work for them all but this seems to be this hotel's only ”solution” for a family with more than two kids. I was also alarmed by the receptionist's assumption that I could have slept with three babies in those double bedrooms with single mattresses non secured on the sides and a big gap between mattresses. This shows a clear lack of understanding how babies need to sleep safely. The double bedrooms we were given first were very small and despite 30 degrees heat did not have air con, a fan or the ability to create air flow. The staff/receptionists did not seem to know the hotel at all. None of the few questions we asked them were answered correctly. For example, they did not confirm the right charge for the hotel car park nor did they provide the right time for check in when I called them before our stay to confirm everything. It was clear to me that the hotel does not cater for families and does not read the booking notices/details they receive from guests/aggregators to ensure that their guests have enough sleeping space. And in German/und auf Deutsch: Uns wurden nicht genuegend Betten angeboten. Als wir dies dem Hotelmanagement/Rezeptionspersonal mitteilten, gaben sie uns die Schuld. Wir haetten angeblich die falschen Zimmer bestellt. Wir hatten ueber *********** als Familie mit fuenf Personen gebucht (so wie immer), bekamen aber nur zwei Doppelbetten (mit jewals 80cm Matratze auf beiden Seiten des Doppelbettes). Management hat sich geweigert, ein Zustellbett fuer unser drittes Kind bereitzustellen, obwohl unsere Buchungsbestaetigung ueber *********** angab, dass beide Doppelzimmer fuer drei Personen geeig

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Akzent Hotel Laupheimer Hof
4.2/516 Ulasan
I booked this hotel to attend a nearby wedding in the afternoon. I booked it through *********** and my confirmation stated that I had booked two double bedrooms plus one extra person for each room. However, the hotel did not provide us with a sufficient number of beds. The double bedrooms had one bed each in it, German style, one frame and two 80cm mattresses. There was not enough space in either room for an additional bed. One of the bedrooms would have had enough floor space for one very small camping bed if you removed the chair. We begged with the receptionist to add a bed to allow us all to sleep that night but management refused. They offered us a junior suite with one double bed room and a sofa bed (120cm wide I think with one mattress) but told us that we would have to pay extra for an upgrade and the ”extra” bed that we allegedly had not paid for (irrespective of the *********** confirmation). I should note that after speaking with management the following morning that I was not charged for this upgrade but this didn't change how upset I was on the wedding day. The junior suite was a slightly better sleeping arrangement as it meant that people didn't roll off single mattresses but still not what I was expecting at all. My kids are 11, 9 and 7 and normal size for that age. A sofa bed of those dimension doesn't really work for them all but this seems to be this hotel's only ”solution” for a family with more than two kids. I was also alarmed by the receptionist's assumption that I could have slept with three babies in those double bedrooms with single mattresses non secured on the sides and a big gap between mattresses. This shows a clear lack of understanding how babies need to sleep safely. The double bedrooms we were given first were very small and despite 30 degrees heat did not have air con, a fan or the ability to create air flow. The staff/receptionists did not seem to know the hotel at all. None of the few questions we asked them were answered correctly. For example, they did not confirm the right charge for the hotel car park nor did they provide the right time for check in when I called them before our stay to confirm everything. It was clear to me that the hotel does not cater for families and does not read the booking notices/details they receive from guests/aggregators to ensure that their guests have enough sleeping space. And in German/und auf Deutsch: Uns wurden nicht genuegend Betten angeboten. Als wir dies dem Hotelmanagement/Rezeptionspersonal mitteilten, gaben sie uns die Schuld. Wir haetten angeblich die falschen Zimmer bestellt. Wir hatten ueber *********** als Familie mit fuenf Personen gebucht (so wie immer), bekamen aber nur zwei Doppelbetten (mit jewals 80cm Matratze auf beiden Seiten des Doppelbettes). Management hat sich geweigert, ein Zustellbett fuer unser drittes Kind bereitzustellen, obwohl unsere Buchungsbestaetigung ueber *********** angab, dass beide Doppelzimmer fuer drei Personen geeig

Soalan yang Kerap Ditanya

  • Hotel manakah yang berdekatan dengan Laupheim West yang menawarkan sarapan pagi?

    Sarapan pagi yang lazat adalah cara yang terbaik untuk memulakan hari anda. Jika anda ingin menginap di hotel dengan sarapan pagi berhampiran dengan Laupheim West di , anda boleh mempertimbangkan Akzent Hotel Laupheimer Hof atau Hotel Zeppelin . Pastikan anda menempah hotel-hotel yang popular ini terlebih awal!

  • Hotel popular manakah yang berdekatan dengan Laupheim West yang mempunyai tempat letak kenderaan?

    Jika anda merancang untuk memandu ke Laupheim West di , apa kata anda tinggal di Akzent Hotel Laupheimer Hof atau Hotel Zeppelin ? Ini adalah semua hotel yang popular dengan tempat letak kenderaan.

  • Hotel manakah yang berdekatan dengan Laupheim West yang mempunyai Wi-Fi percuma?

    Sama ada perjalanan anda adalah untuk tujuan bekerja atau bersantai, kegunaan Wi-Fi amat penting. Akzent Hotel Laupheimer Hof dan Hotel Zeppelin adalah semua hotel popular yang menawarkan Wi-Fi percuma.

  • Hotel manakah yang berdekatan dengan Laupheim West yang mempunyai gimnasium?

    Gaya hidup yang sihat adalah penting bagi ramai tetamu. Oleh sebab itu, banyak hotel menawarkan kemudahan kesihatan seperti gimnasium. Akzent Hotel Laupheimer Hof adalah sebuah hotel yang popular dengan gimnasium.

  • Hotel manakah yang berdekatan dengan Laupheim West adalah hotel yang paling popular?

    Akzent Hotel Laupheimer Hof dan Hotel Zeppelin adalah beberapa hotel yang sangat popular.

  • Hotel manakah yang berdekatan dengan Laupheim West yang mudah diakses?

    Akzent Hotel Laupheimer Hof dan Hotel Zeppelin adalah hotel-hotel popular yang mudah diakses.

  • Hotel manakah yang berdekatan dengan Laupheim West yang mempunyai bilik bebas rokok?

    Ramai tetamu mempunyai keperluan yang mementingkan kualiti bilik yang ditempah oleh mereka dan ingin memastikan bahawa bilik mereka mempunyai udara yang segar dan bersih. Akzent Hotel Laupheimer Hof dan Hotel Zeppelin adalah semua hotel yang popular dengan bilik-bilik bebas rokok.

  • Hotel popular manakah yang berdekatan dengan Laupheim West yang mempunyai restoran?

    Jika anda menyukai idea untuk merasai makanan tempatan semasa perjalanan anda, anda boleh mempertimbangkan untuk menginap di Akzent Hotel Laupheimer Hof . Terdapat pelbagai restoran yang menyediakan makanan tempatan berhampiran dengan hotel ini.

  • Berapakah harga purata untuk setiap malam bagi hotel-hotel yang berdekatan dengan Laupheim West?

    Berdasarkan pada data Trip.com, harga purata untuk setiap malam di hotel berhampiran dengan Laupheim West di adalah sebanyak RM 440. Kadar bilik sering berubah; kadar ini hanya untuk rujukan sahaja.

  • Hotel manakah yang disyorkan berdekatan dengan Laupheim West?

    Jika anda tidak pasti hotel mana yang anda ingin tempah, anda boleh mempertimbangkan untuk menginap di Hotel Zeppelin atau Akzent Hotel Laupheimer Hof , hotel-hotel ini mempunyai ulasan-ulasan yang hebat. Pastikan anda menempah terlebih awal!

Maklumat Perjalanan Setempat

Harga TertinggiRM 915
Harga TerendahRM 320
Bilangan Ulasan22
Bilangan Hotel15
Harga Purata (Hari Bekerja)RM 472
Harga Purata (Hujung Minggu)RM 466