Iberostar Waves Creta Panorama & Mare

Alles war perfekt, vom Service, der Austattung, Sauberkeit und die große Auswahl zu den Mahlzeiten.

This review is from people travelling as a couple aged 28 and 30. We arrived very early morning to the hotel and we were checked in by a man who went through what felt like every piece of information he had to offer. We also got slapped with 100 euro payment for room tax, now we're novices when it comes to going away and knew we would have to pay something but didn't expect 100 euro for 2 weeks. Upon arriving at the room we had a bungalow, which faced the sea. The view was lovely and they were easily accessible. The room was very clean and tidy, and the bathroom was very spacious. Very good shower, and couldn't fault this. The fridge was stocked with drinks (however this isn't ever refilled). Towels are supplied daily and beds are changed when you leave the card on the bed. One day we lost ours, went to reception they contacted house keeping and this was done with no issues. They also brought us another card for the rest of our stay. Beds are comfortable and love that you get two pillows each- also fluffy pillows I may add. Food & restaurants are good! When we checked in we were told to book the bbq a few days in advance which we did and it was delicious. However we were not told that you could only go once a week, so we foolishly went twice in the first week then were only left with the main buffet. I find it odd that you need to book for this every day, but suppose it allows for numbers for catering purposes. There is a lot on offer, some nights are better than others but there is defo something for everyone. Zorbas near the pool is very nice for lunch time and we often went here most days. However a hidden gem is Star Cafe which is near the beach. Their sandwiches are unreal and unfortunately we found this near the end of our stay. Drinks round the pool are served in small plastic cups like most places. However, on a night in the bars thankfully they're in a glass and not made ridiculously strong, so can be enjoyed. (For someone nearing 30 having drinks served in plastic cups on a night is awful, give me a nice glass please) There is entertainment around the pool but the reps aren't pushy. They're actually lovely. The night time entertainment at the theatre can't be commented on as we didn't go to any. There was often singers and bands on at the main bar, which the seating is out on the terrace and had such a nice vibe we didn't leave it. There are multiple pools around the hotel and extra lounges on the grass area. There are lounges down at the beach. They do state that around the pool if you leave the bed unattended for longer than 45 mins they remove the towels. I don't know how true this is, but I hope this is enforced as nothing worse than bed hoggers, when they don't sit at them. 45 min is more than enough time to pop off for a drink, meal or even a little afternoon siesta. The grounds of the hotel are lovely and well maintained. Very clean and lovely views. Overall we had a fab time, and defo would consider coming back. It was a

Absolutely amazing hotel! Animation team AMAZING! Alex and Tony doing great job, just like the rest of the team. Marina from housekeeping keeps our room nice and tidy. Food was delicious. And the view we had lovely time, swimming in the sea or in pool. Best place to stay and relax 11 out of 10! Only one member of staff was a bit rude (barman with mustache in lobby bar, we tried to avoid him as much as we can).

We had a lovely stay at this hotel, travelling with elderly mums. Check in was long winded and after a long journey you could do without filling in forms. Surprised that the government tax is €7 per room per night and i think that paying for the safe is another cost which a four star hotel should include. The hotel grounds are lavish, we were disappointed that the Lavish restaurant was closed, this was not advertised on either the hotel website or the BA holiday website. The views were fabulous and the cleanliness of the grounds was very good. Preferred one of the quiet pools, rather than the main pool. The greek restaurant open for late breakfast or lunch was good, eating in the restaurant in the evening was very limited, with one main course to choose from plus a buffet. The snack bar on the beach done superb gyros and pizza slices. Many of the staff were extremely good, Maria by pool, John in restaurant, Sasha in the evening bar, all the above were brilliant and an assets to Iberostar. Room cleaning was okay, had much better, as glasses often not taken away. The buffet was good, lots of choice, however if the restaurant states 2130, they do not seem to replenish and often with a 2030 sitting, we missed out on dishes. The wine was horrible and we actually brought a white and a red, one night. The cocktails were good though! I would recommend this hotel.

First impressions of the hotel were very good. The main building is impressive and the grounds are very well kept. Standing on a cliff overlooking the sea to the west, you are treated to some great sunsets and we were very fortunate to be given a sea-view bungalow with a superb view and lovely terrace from which to enjoy it. Good Points: 1. Evening buffet in the main restaurant, superb food every night. 2. Main bar, really good standard of drinks and cocktails. 3. Lavri’s (barbecue) restaurant. Great views and atmosphere. Loads of great Meat and fresh fish to choose from. 4. Six pools, all with different vibes as well as two beach areas with safe swimming areas. So whether you want chill-out or noise and games, you’ll be satisfied. And this hotel covers a large area, all with lovely gardens, so you can always find peace and quiet if that’s what you want. 5. The views are to die for. Much better than the 5-star sister hotel (Iberostar Creta Marine) next door. 6. The staff here are all (with very few exceptions) very friendly, courteous and helpful. 7. Despite some of the rooms being a bit dated, the standard of cleanliness is superb in all areas. Not-So-Good Points: 1. I’ve been told the rooms are all going to be refurbished and believe some already have, but our one, although it was lovely and in a great position, was a bit tired, especially the bathroom which was on its last legs, I’d say. 2. The standard of drinks (especially cocktails) in some of the bars is very low-budget. The main bar is great, but the others really do lack quality and choice. 3. The main restaurant buffet breakfast is not up to standard. Compared to the evening buffet it’s in a different world, which is a shame. The coffee machines use instant coffee, not fresh beans. So if you want fresh coffee, you have to wait until after 10.30am to get it from the third restaurant (Zorbas) which offers a late breakfast service. When I spoke to a staff member about this she was unaware you could get whole bean self-service coffee machines! If Wetherspoons can do it, I’m sure the Iberostar hotel group can! 4. As this hotel is so large, and is in a fairly isolated area, the car park really isn’t big enough. 5. Gardeners carrying out tree pruning and landscaping while we were there were quite noisy at times, using chain saws and whatnot, which I think could have been avoided. All in all, though, we really enjoyed our trip which was to celebrate our wedding anniversary. We will definitely be back. Hopefully by then, the refurb will have been completed.

We usually go to Greece at least once a year. Of all the 4 and 5 star hotels, this hotel is absolutely wonderful. The place is superb. The food is extremely good, it is fresh and they have different food every day. They have all kinds of seafood and the chefs make the food right in front of you. The staff is very kind and caring. The first hotel where the drinks are really real, they don't have water added like in other hotels. I don't usually leave reviews after vacations, but now I couldn't help but share this wonderful experience with you. We will come back here and next vacation, we are extremely satisfied. I also want to mention that they have concerts and activities for all ages. I enjoyed every moment there. 10 stars