Red City Hotel

i book 2 room at the hotel a month ago.. but when i check in at 11pm due to work... reception cakap dah bagi kat customer lain.. owner hotel memang selesaikan dengan carikan kami homestay. . tapi bagi saya.. perkara sebegini tidak sepatutnya berlaku walaupun penerimaan tetamu baru mula bekerja pada hari pertamanya... jadi bagi mereka yang ingin menginap... better check in awal... im grateful for the owner untuk membantu kami mencari tempat menginap untuk satu malam.. bayar untuk itu.. malah berikan kami bayaran balik... tetapi saya masih kecewa dengan apa yang telah berlaku..

+: 1. Got a bigger room (in my booking, 1 queen bed & 1 single bed but given with 1 queen bed & 2 single beds). 2. Good and working fine aircon and water heater. 3. Clean bed, towels, room, toilet, glasses. 4. Clear TV broadcast. 5. Good WiFi. 6. Good lighting. 7. Has room slippers, toiletries (but not sure the liquid in the dispenser in the bathroom is a shampoo or body wash. When I applied it to my hair, it didn't feel good), kettle, complimentary water bottles, hair dryer and glasses. 8. Good security system - the rooms block only can be entered by guests who have key card. 9. Has windows. -: 1. Room and toilet had a bit unpleasant smell. 2. There was a water supply distruption when I had my shower till need to contact the management to be fixed. 3. Not sound proof room, my mum complained on hearing a sound. 4. No lift. 5. Room is located at different block from the receptionist block. 6. Only 1 key room is provided so it's hard to move separately as a group.

Good location