Beaverbrook

We have just had a lovely 2 night stay at Beaverbrook, and i was so looking forward to it. Overall, it was lovely, with the hotel and our room being beautiful, well appointed, and comfortable. The estate is huge, and it was lovely to spend some time cycling around it on the bikes provided by the hotel. The food in the restaurants was all a thumbs up from us. We ate lunch one our first day in the Deli, and on our second day in Mrs Beetons. Both delicious. Dinner was equally lovely in the Garden House on our first night, and special mention needs to go to our fantastic waitress whose attentiveness, friendliness and knowledge was outstanding. I feel bad at not being able to recall her name, but we did give her our feedback on her outstanding service on the night anyway. She also made some incredible Espresso Martinis! Our second evening was dinner in the Japanese Grill which was nice, but not exceptionally so. Our biggest disappointment was the spa unfortunately. It is decorated beautifully, but just always felt like there were too many people milling around and not enough space for people to sit and relax. The layout is a bit disjointed. There is a relaxation area which is by the treatment rooms with a few beds which always had people on them - and we got the impression was supposed to be for people just after treatments ( although there still wasn't space after my massage). The indoor pool has some beds but they were always occupied or had towels on them, and it was too cold in February to use the beds next to the outdoor pool! I noticed another hotel guest who was heavily pregnant, who was also disappointed at having nowhere to sit and relax. I understand that spa days are an extra way to earn income, but i do think that if you are selling yourself as a Hotel & Spa complex, there must be ways to manage guests and numbers in a better way to ensure people just have nowhere to go. I had an amazing massage, but then had to just sit in the Deli and eat some lunch before leaving as there was nowhere to sit and read and relax. Even the hydrotherapy pool ( of which there is just 1) is too small for the number of people, and just has 4 beds next to it which always had the towels of the 4 people in the pool on - so you could neither get in or sit next to it! As a regular visitor to Chewton Glen, i wanted to give this a try as it looks so beautiful. But Chewton Glen never seem to have these issues with the spa, making it a much more enjoyable stay if the spa is important to you. Overall - pleased we went, but would not choose again for a spa hotel break.

We have just returned from a weekend here with family. The hotel grounds are very impressive and we were blown away by the sheer extent of the estate. The rooms were nice, plenty of space and nice finishing. Every surface has something on it though so a night mate if you have “stuff” you need to put out. Not huge amounts of storage so only great for a couple of nights (which we were). The spa facilities were lovely and well appointed, surprised though that despite it being a brand new offering, the layout was odd, most places changing rooms have direct access to the pool. Japanese restaurant was very enjoyable, unlike other reviews, i think it’s where you expect it to be in terms of value. Bar service was good and attentive, with great drinks selection. We did have some issues with plumbing in the village, however it didn’t overly detract, it just meant we had people coming and going to repair, or water everywhere in bathroom. Breakfast buffet in the village is a sorry affair however, i mean put some actual effort in, this is not meant to add drama, it would look at home in any standard hotel charging much less. Was also a shock to then find the hot food chargeable despite the poor continental offering. All in all, another fine resort in the country, are there better, possibly. I think where others have done well, is making the service feel relaxed and at home, the service in most instances here are a throw back to the old school style of service, some may prefer it i guess.

We came here for a one night stay for our anniversary and had a lovely time. The main building has been refurbished to retain its traditional charm and historical interest. The pool and spa are spacious and relaxing. The Japanese restaurant is the best in the UK we’ve had outside of London, albeit carries a similar price tag. They also have excellent facilities such as tennis, padel and a well kitted out gym. The staff are all very attentive and kind. We would highly recommend this for a long weekend.

My husband bough me a voucher to use the Spa, paid over £300. I wasn’t feeling well the day before I had the booking so asked to move the date by two weeks or so but was told no. The next day I tested positive of Covid so contacted them and asked for the booking to be moved but was told no because the cancellation policy is 48 hours! I emailed the General Manager but didn’t hear back. Very disappointing in deed.

My wife and I have stayed before and thoroughly enjoyed our stay so we decided to book one of the cottages over the half term week with our two young children. In short we all had an amazing family time, the kids absolutely loved it all. We made use of the Sharkey and George kids club on most days, there was a Halloween party organised, both heated outdoor and indoor swimming pools were used to their maximum and the spa was lovely for couples. The food is top notch at every time of day from the garden room Full English to the afternoon pizza and vegetarian bowls at the Deli to the evening Japanese restaurant which is expensive but so worth it. And special mention to the staff at Sir Frank's Bar for some stunning cocktails. Staff suggested we even had a private screening of a movie in the cinema next to reception for the children before dinner. They loved the popcorn machine! We would have absolutely no hesitation in booking again. Very memorable trip and thanks again for the staff for making it so special.

We have stayed several times and always enjoy our stay. The food is great, particularly at the Japanese. If you would like a relaxed stay where you dont do much but enjoy the spa, restaurants and surroundings, i would highly recommend. The service is faultless. Having stayed since a few times since opening, i would say the Ian Flemming room had a couple of decor issues (it appeared the radiator had leaked onto the textured wallpaper) and while i appreciate this cannot be fixed immediately, at these prices this should be rectified quickly. The view from this room is however, stunning!