Ulasan IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your lovely review! We’re thrilled to hear that you enjoyed our great location and found our reception team friendly. Your suggestion regarding adding a fridge is greatly appreciated, and we will certainly take it into consideration as we strive to enhance our guest experience.We truly appreciate your recommendation and look forward to welcoming you back to IntercityHotel Leiden!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Em,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our hotel clean, convenient, and appreciated its newness. However, we sincerely apologize for the issues you experienced, particularly with the amenities and the daily cleaning service. This is not the standard we strive for, and we will certainly follow up with our team to ensure these matters are addressed.We hope to have the chance to welcome you back and offer a much improved experience in the future.With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed our convenient location so close to Leiden train station—it’s definitely one of the highlights for many of our guests.We noticed that you rated us 4.2/5, which we truly appreciate. If there’s anything specific we could improve to make your experience even better, we’d love to hear your feedback. Your insights help us ensure every guest has a fantastic stay.We hope to welcome you back again soon!Best regards,Team IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear NgMabel,Thank you for your kind review and for choosing IntercityHotel Leiden! We're delighted to hear that you enjoyed our excellent service, spacious rooms, and fantastic location.We hope to welcome you back again soon for another wonderful stay in Leiden!Best regards,The team at IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Martin,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed your stay overall and appreciated our convenient location and breakfast offerings. However, we sincerely apologize for the experience you had during check-in. It’s important to us that our guests feel welcomed, and we regret that we fell short in delivering on our promise of a drink while you waited.Your comments are valuable, and we will address this with our team to ensure that we improve our service moving forward. We hope to have the opportunity to welcome you back to IntercityHotel Leiden for an even better experience in the future.With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location near the station and appreciated the friendliness of our reception team, as well as the cleanliness of your room.We hope to welcome you back to IntercityHotel Leiden in the near future!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback and for choosing IntercityHotel Leiden. We’re happy to hear that you had a pleasant stay. We appreciate your suggestion regarding the addition of a fridge in the room, and we will certainly take this into consideration as we look for ways to enhance the guest experience.We hope to welcome you back again soon!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your wonderful review and for rating us a perfect 5 in every category! We're delighted to know you enjoyed the surroundings, amenities, cleanliness, and service during your stay.Your kind words inspire us to continue providing excellent experiences for all our guests. We hope to have the pleasure of welcoming you back for another fantastic stay soon!Best regards,Team IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful feedback! We’re happy to hear that you enjoyed our convenient location and that our staff made a positive impression on you. Your kind words are greatly appreciated!We look forward to welcoming you back to IntercityHotel Leiden soon.With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Davide,Thank you for your kind review! We’re delighted to hear that you appreciated our modern and comfortable hotel, as well as our convenient location near the station and historic center.We understand that breakfast pricing is an important factor, and we appreciate your feedback. It’s great to know that you found charming alternatives nearby.We hope to welcome you again in the future for another enjoyable stay!Best regards,IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your wonderful 5-star review! 🌟 We’re delighted to hear that you enjoyed your stay at our modern hotel and appreciated the clean, spacious rooms and central yet quiet location. It's great to know that your check-in experience was smooth and efficient.We hope to welcome you back again soon!Best regards,The IntercityHotel Leiden Team

Jawapan daripada Pihak Penginapan: Beste gast,Bedankt voor uw positieve review en dat u heeft gekozen voor IntercityHotel Leiden. Het is fijn om te horen dat u onze nette en nieuwe faciliteiten waardeert! We zijn een jong team dat enthousiast aan het werk is om onze service steeds verder te verbeteren. Uw geduld en begrip worden dan ook zeer gewaardeerd.We hopen u in de toekomst nogmaals te mogen verwelkomen en u een nog betere ervaring te bieden.Met vriendelijke groet,Het team van IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Masahito,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay and found our hotel beautiful. It’s great to know that you appreciated the daily changing welcome water—we love adding small touches to make our guests feel at home.We would be honored to welcome you back on your next visit to Leiden! 😊👏Best regards,IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Beste gast,Hartelijk dank voor uw positieve feedback! Wij zijn blij te horen dat u genoten heeft van de rust, de fijne bedden en de goede ligging van ons hotel.Het spijt ons te horen dat de openingstijden van de bar en de beschikbare consumpties teleurstellend waren. Wij waarderen uw opmerkingen en zullen deze zeker meenemen om onze service te verbeteren.Wij hopen u in de toekomst weer te mogen verwelkomen bij IntercityHotel Leiden!Met vriendelijke groet,Cynthia Schoonderwoerd General Manager IntercityHotel Leiden