Ulasan IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Herry,Thank you very much for your kind feedback! We are delighted to hear that you enjoyed your stay and found your room comfortable. We look forward to welcoming you back on your next visit to Leiden!Kind regards,IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed our central location and the breakfast service. It’s always great to know that our F&B team made a positive impression. We look forward to welcoming you back soon!Kind regards,IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you enjoyed your comfortable room, central location, and friendly staff. We are, however, sorry that the breakfast did not meet your expectations. Your comments regarding the variety and replenishment have been shared with our kitchen team, as we continually look for ways to improve the guest experience.We hope to have the opportunity to welcome you back for a stay that fully meets your expectations.Kind regards,IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Wan Ni, Thank you so much for your continued stays with us and for sharing your feedback. We’re delighted to know you enjoy our great location, comfortable sheets, and high standards of cleanliness and service. We appreciate your note about the pillows and amenities, and we’ll certainly keep this in mind. It’s always a pleasure to welcome you, and we look forward to your next visit! Kind regards, IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Mr/Mss,Thank you very much for sharing your feedback with us. We are delighted to hear that you enjoyed your stay, appreciated the cleanliness of your room, and had a positive experience with our housekeeping team. Your recognition means a lot to us.We are also grateful for your comment regarding our facilities. Guest feedback is very valuable and helps us to continuously improve the quality of our services.We look forward to welcoming you back on your next visit to Leiden.Warm regards,IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your lovely review! We’re thrilled to hear that you enjoyed our great location and found our reception team friendly. Your suggestion regarding adding a fridge is greatly appreciated, and we will certainly take it into consideration as we strive to enhance our guest experience.We truly appreciate your recommendation and look forward to welcoming you back to IntercityHotel Leiden!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Em,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our hotel clean, convenient, and appreciated its newness. However, we sincerely apologize for the issues you experienced, particularly with the amenities and the daily cleaning service. This is not the standard we strive for, and we will certainly follow up with our team to ensure these matters are addressed.We hope to have the chance to welcome you back and offer a much improved experience in the future.With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed our convenient location so close to Leiden train station—it’s definitely one of the highlights for many of our guests.We noticed that you rated us 4.2/5, which we truly appreciate. If there’s anything specific we could improve to make your experience even better, we’d love to hear your feedback. Your insights help us ensure every guest has a fantastic stay.We hope to welcome you back again soon!Best regards,Team IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear NgMabel,Thank you for your kind review and for choosing IntercityHotel Leiden! We're delighted to hear that you enjoyed our excellent service, spacious rooms, and fantastic location.We hope to welcome you back again soon for another wonderful stay in Leiden!Best regards,The team at IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Martin,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed your stay overall and appreciated our convenient location and breakfast offerings. However, we sincerely apologize for the experience you had during check-in. It’s important to us that our guests feel welcomed, and we regret that we fell short in delivering on our promise of a drink while you waited.Your comments are valuable, and we will address this with our team to ensure that we improve our service moving forward. We hope to have the opportunity to welcome you back to IntercityHotel Leiden for an even better experience in the future.With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your fantastic review and the perfect scores across the board — we truly appreciate it!We’re delighted to hear that you enjoyed the warm welcome from our team and our great location. It’s always our goal to make guests feel at home, so it’s wonderful to know that this came through.We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay!Warm regards,IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location near the station and appreciated the friendliness of our reception team, as well as the cleanliness of your room.We hope to welcome you back to IntercityHotel Leiden in the near future!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your outstanding review! We’re thrilled that you enjoyed every aspect of your stay, from the cleanliness and amenities to our service and location. Your kind words mean a lot to our team.We look forward to welcoming you back for another amazing stay!Kind regards,IntercityHotel Leiden

Jawapan daripada Pihak Penginapan: Dear Shuwen,Thank you for your positive review. We’re delighted you enjoyed your stay and hope to see you again soon.Kind regards,IntercityHotel Leiden