Coloft Lille Lesquin

I was there for the European Doula Network conference, stayed for 3 nights and had a wonderful experience. The rooms are comfortable and spacious, with everything you need to feel welcome and at home. The shared spaces are tastefully decorated, breakfast and other meals were of very good quality and it was overall a pleasure to work / meet at COLOFT - Lille.

Rather disappointed with my one night here. Be warned if you arrive late it is very difficult to know where to go! I arrived at 9.05 pm on a Sunday evening for a one night stay. At first I wasn’t sure where the hotel/entrance to the hotel even was. Then a man outside pointed me to a gate leading to a car park and said it was the hotel. I walked around the car park and buildings for 45 minutes before I could get in. Not even joking! There is no signage anywhere for the reception. There are many doors - all locked, all need opening with a room key. No staff to be seen. Tried ringing the number on the website but wouldn’t connect. Messaged the ‘chat’ option repeatedly but no answer came. Saw what looked like a reception desk but no one was there and again, the door locked. Eventually on my third time round to the bit that looked most likely to be the reception I spotted someone behind the desk! Waved my arms until I got her attention and she came and opened the door, asking why I didn’t have my key to open it. Because I’ve just arrived and don’t have a key yet! On the plus side the room was nice and clean and quiet, the bed was comfortable and the shower good. Was looking forward to the breakfast that I’d prepaid. Unfortunately discovered at 9.50 that breakfast was only served until 9.30 on a weekday. I’ve never experienced a hotel finish breakfast so early and I had no idea when I paid for it. So it was a bad arrival and a bad departure sadly.

We went for Olympics (sadly it was a very inflated price -300per night).. for that - service was poor, we were welcomed by a guy in a very unfriendly manner, he clearly didn’t want to be there.. also they gave us a room on the first floor where wifi clearly doesn’t work (had to go back and forth to reception to explain this), then they moved us to third floor with finally working wifi (no help with bags, we had to return keys and pick up new ones at reception, no one even walked us to the rooms, especially during changes). Location is awful, it’s ok if you come by car I suppose but we came with train - you have to walk for 20-25 minutes to hotel from metro station and there are hardly any Ubers in the area so we walked with bags by highway. I wish we stayed in the centre of Lille and just came to Olympic Games by metro.. the stadium is 35 minute walk from hotel which was ok but once again super inconvenient. Would not stay there again