Zhuya Huating Hotel (the Old Town of Lijiang North Gate Waterwheel Store) Reviews
Zhuya Huating Hotel (the Old Town of Lijiang North Gate Waterwheel Store)
122 Fuxing Road, Gucheng District, Lijiang, Yunnan, ChinaView Hotel Details
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Zhuya Huating Hotel (the Old Town of Lijiang North Gate Waterwheel Store) Guest Reviews
4.8/5
Excellent
783 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(783)
Positive reviews(777)
Reviews with photos/video(241)
Awesome amenities(146)
Friendly front desk staff(79)
Delicious breakfast(63)
Tasty coffee(28)
Would stay again(27)
Perfect for kids(20)
Good sound insulation(18)
Has rooms for families(6)
Negative reviews(6)
Louis Looick
Guestroom - With View (Terrace, Bathtub)
Stayed in Dec 2024
Other
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
Highly recommended. Friendly and helpful staff. Quick and smooth check in. Very spacious room with complete facilities ( even washing machine and dryer) and amenities. The hotel concierge was very professional with tour arrangements. In short, we had a wonderful sojourn.
强烈推荐。友好而乐于助人的员工。入住快速顺利。房间非常宽敞,设施齐全(甚至有洗衣机和烘干机)和便利设施。酒店礼宾部非常专业,安排旅游。总之,我们度过了一段美好的时光
Response from Property: 親愛的客人您好!謝謝您的誇讚!看到您的點評我們也好驚喜啊,非常感謝您對我們服務的肯定。作為華雅竹庭人,我們不僅僅要做好自己的本職工作,還應時刻關注客人的個性需求,為每一位客人提供個性化服務,通過優質服務給客人驚喜,最終讓客人滿意。酒店位於福星路122號,酒店外部可免費停車,同時還配備會議室、健身房、洗衣房等為多種類型住客提供多種選擇,是您休閑度假、商旅出差、親子出遊、情侶約會的絕佳選擇!喜歡我們就將我們推薦給您的朋友吧,來住期待您的再次入住哦!祝您萬事順意~
Chinern14
Zhuyue Two-Bedroom Family Suite
Stayed in Aug 2024
Family
8 review
4.7/5
Amazing
Posted on Oct 18, 2024
They provide a washing machine and dryer, which makes the hotel very convenient. Although the shower head fell off while in use, the staff repaired it quickly.
Response from Property: Thank you for your recognition. It's good that the issue with the bathing facilities didn't cause any harm to you. Time is like a song, life is like a dream. In our long journey, we will always meet. Bamboo Elegance Court is a high-quality hotel with a strong urban cultural atmosphere. We aim to create a comfortable home for travelers and a tranquil "utopia" for those bustling in the city. We hope to convey the best of Bamboo Elegance Court to every urbanite, bringing them relaxation, tranquility, and joy amidst their busy lives. In this noisy world, there is always a peaceful place waiting for us to discover and listen. At Bamboo Elegance Court, there is no disturbance or noise, only inner peace and serenity. Best wishes.
Viet Le 12
Thin Persimmon Smart Sunshine Room
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Room is very clean and spacious.
Hotel staffs are very kind
Good location, next to Lijiang old city
Free Popcorn 10/10
Response from Property: 客人點評:房間非常乾淨寬散。酒店工作人員非常友好地理位置好,緊鄰麗江古城 免費爆米花10/10Dear guest, hello! Looking at your high evaluation, silently read several times, very moved. After receiving your praise, I am also very happy and honored to be your choice for this trip. It is because of the many tasteful guests like you that inspires us to continue to progress on the road to becoming the hotel our guests love. Also very look forward to your next visit to the shop beautiful pictures oh, your next 5 stars praise is our goal oh. Look forward to seeing you again ~ Wish you a happy life ~
Adam Salan
Lotus Root Family Harmony Family Suite
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 7, 2024
Hassle free checked in process. Staff guided us to the room and showed all amenities, including self laundry services (they have washing and dryer)
Room was separated by sliding door. Just to note The double decker have hard bed. Plus point USB socket, area for hanging the cloth and resting area on the roof top Halal restaurant just crossed Fuhui road near hotel.
Response from Property: Please allow Xiaoya to translate it intuitively: Very convenient check-in process. The hotel staff led us to the check-in room and showed us the hotel facilities, as well as self-service laundry services (there are washing machines and dryers in the sun room on the sixth floor) The two rooms in the suite are separated by a sliding door. It is worth reminding that the mattresses for children's bunk beds are relatively hard. Special praise for the USB socket. The clothes-drying and sun-resting areas are on the roof of the 6th floor, and the halal restaurant is also near the hotel's Fuhui Road. Dear guest, hello! Looking at your high evaluation, silently read several times, very moved. After receiving your praise, I am also very happy and honored to be your choice for this trip. It is because of the many tasteful guests like you that inspires us to continue to progress on the road to becoming the hotel our guests love. Also very look forward to your next visit to the shop beautiful pictures oh, your next 5 star praise is to live the goal oh. Look forward to seeing you again ~ Wish you a happy life ~
พินัย นิรันดร์รุ่งเรือง
Plum Dye Serene Twin Room
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Good staff. Communication is fair via translation app. Not far from old town Good breakfast.large room.
Response from Property: Dear guest, thank you for your satisfactory evaluation of us in all aspects. Since its design, Zhuya Huating Hotel has been built according to high star specifications. Our linen, materials, facilities and equipment, and even drinking water are purchased according to the top industry standards. In terms of service, we are more humane. We hope that guests from all over the world can find a sense of home here. The reason why our Zhuya Huating Hotel is elegant is not only because our urban area has a long history, but also because the materials, wood, and fabrics we use to renovate our rooms are unique in each design, which is why it exudes an elegant atmosphere everywhere. Thank you for your affirmation of our comprehensive environmental facilities and sanitation services. Thank you for sharing your stay experience amidst your busy schedule. Wishing you a happy life, welcome to stay at Zhuya Huating Hotel again and experience our beauty~
Sswoo
Thin Persimmon Smart Sunshine Room
Stayed in Apr 2024
Couples
4 review
4.0/5
Very Good
Posted on May 19, 2024
About 10-15 minutes walk to the Lijiang ancient town. The hotel is new and comes with a lift. The room is very clean, the bed is comfortable, and comes with the smart home system. The only drawback was the lack of smart toilet bowl, which was provided in all the hotels we stayed in during our 10-day trip in China. They also offer free use of their washing machines and dryers, which was very helpful.
Response from Property: Dear guest, thank you for your praise and comments, we are very happy to provide you with a full range of high quality stay experience. The hotel has complete facilities, not only has a variety of room types to choose from, but also equipped with gym, laundry and other facilities. At the same time, the terrace on the top floor of the hotel is specially designed for guests to add more fun to your leisure time. At the same time, there are breakfast restaurants, conference rooms and lobby bars to enhance your convenient experience of accommodation. Live up to your trust, looking forward to your support as in the past, we will carry out this beautiful to the end, your feedback of the smart toilet problem is a detail of our optimization, thank you for your advice, I wish a happy life!
Anonymous User
Frost Smart Double Bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
I felt tired after the long journey, so I changed to a room with a projection and a bathtub. It was a wise choice! When I was tired from playing outside, I came back to take a bath. "🈶Disposable bathtub bag, hygienic and assured" and then watched a movie^o^
There is also a children's playground upstairs, which feels quite considerate. If you bring your children, you can go up there to play~
I want to praise the toiletries. The quality is still good. The hair will not dry out. It is very soft and fragrant after washing. Maybe it is because of the off-season. This room price is a treasure. There is also breakfast~ I especially recommend the nine-square grid and local rice noodles~(⌒▽⌒)
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your discerning choice to stay at Zhuya Huating Hotel, and thank you for sharing the beautiful pictures and feedback on your stay despite your busy schedule. Thank you very much for your affirmation in all aspects of our service. You are satisfied. All the staff of our Zhuya Huating Hotel team also feel warm in their hearts. Our hotel was renovated from a single-family building and built by a well-known domestic design team. There have been many changes from the initial design stage to the opening, but what remains unchanged is the exclusive comfort and leisure of the ancient city, whether it is drinking tea and watching fish in the lobby , or enjoy the cool air on the rooftop terrace, or take a stroll in the courtyard. Of course, we are not only glamorous on the outside, our supplies and linens are purchased from first-tier five-star brands. As one of the few high-end design comprehensive hotels in Lijiang, we are absolutely remarkable in terms of design, facilities, environment and service. Our service has always been based on the principle of customer first. At the same time, we also pay more attention to human relationships and fireworks. As long as the customers are satisfied, we never care about the cost. Thank you for your praise of our service and your love for our hotel. Welcome to come again next time and wish you a happy life.
Guest User
Frost Smart Double Bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
This hotel recommended by a friend was a good choice. I didn't take photos of the room, but I have to give it five stars based on the appearance and service. Free coffee, popcorn, laundry, and many other value-added services, from sanitary napkins and lotions for girls. Their location is also good, about 10 minutes walk to the ancient city, there are many restaurants nearby, and the hotel breakfast is especially good. Anyway, it was the most comfortable place I stayed in a few days, with a very high cost-effectiveness and very friendly front desk service. Recommend again.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your satisfactory evaluation of our various aspects. Zhuya Huating Hotel has been built according to high-star specifications since its design. Our linens, materials, facilities and equipment, and even drinking water are all in accordance with the industry's top standards. For those who come to purchase, we are more humane in terms of service. We hope that guests from all over the world can feel at home here. The reason why our Zhuya Huating Hotel is elegant is not only because the city where we are located has a long history, but also the materials, wood, fabrics and designs used to renovate the rooms are unique, so it exudes elegance everywhere. . Thank you for your affirmation of our comprehensive environmental facilities and sanitation services. Thank you for sharing your stay experience despite your busy schedule. I wish you a happy life. Welcome to stay at Zhuya Huating Hotel again to experience our beauty~
Guest User
Moonlight Bathtub Projection Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 10, 2025
The hotel has good service, clean and hygienic conditions, and has great children's play facilities. It is very close to the ancient city. The room is spacious and bright, and the bed is super comfortable. It feels like home. Next time I come to Lijiang, this will be my first choice!
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您慧眼識珠選擇入住竹雅華庭酒店,也感謝您百忙之中分享的美圖與入住反饋。非常感謝您對我們各方面的肯定,能讓您感到滿意,我們竹雅華庭酒店團隊全體員工心裏也都感到暖洋洋的。我們酒店是由獨棟建築改建而成,由國內知名的設計團隊打造,從設計初期到開業有過許多改變,但不變的是那一份古城專屬的愜意悠閑,不管是大堂品茶賞魚,還是樓頂露台乘涼,或是庭院漫步都別有幾番滋味。 當然,我們不僅僅是表面光鮮亮麗,我們用品和布草,都是對標着一線五星品牌採購的。作為麗江為數不多的高端設計綜合酒店,不管是設計,設施,環境,服務我們都是絕對的可圈可點。我們的服務一直奉行客户至上的原則,同事我們也更加註重人情與煙火,衹要客人能滿意,我們從不計較付出。感謝您對我們服務的誇讚,對我們酒店的喜愛,歡迎下次再來品鑒,祝您生活愉快。
Guest User
Lotus Root Family Harmony Family Suite
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The room is spacious, bright and big, clean and tidy, with complete facilities. It's great to stay in this room with my family. The kids especially love this bed and sleep very well at night. The front desk is very friendly. You can contact her in advance for travel consultation. It's very convenient and time-saving. It's also close to the ancient city. You can walk there in a short time. There is also a delicious breakfast. It's really comfortable to stay here. I will definitely stay here again next time.
Original TextTranslated by Google
6/9
Response from Property: Dear guest, thank you for your satisfactory evaluation of our various aspects. Zhuya Huating Hotel has been built according to high-star specifications since its design. Our linens, materials, facilities and equipment, and even drinking water are all in accordance with the industry's top standards. For those who come to purchase, we are more humane in terms of service. We hope that guests from all over the world can feel at home here. The reason why our Zhuya Huating Hotel is elegant is not only because the city where we are located has a long history, but also the materials, wood, fabrics and designs used to renovate the rooms are unique, so it exudes elegance everywhere. . Thank you for your affirmation of our comprehensive environmental facilities and sanitation services. Thank you for sharing your stay experience despite your busy schedule. I wish you a happy life. Welcome to stay at Zhuya Huating Hotel again to experience our beauty~
Guest User
Plum Dye Serene Twin Room
Stayed in Nov 2024
Family
62 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Later we changed to this room, and the kids liked it very much.
The room had no smell, and the dolls were of good quality and we couldn't put them down.
Both the facilities and the service were outstanding!
Original TextTranslated by Google
Response from Property: 親親您好!感謝您的五星好評!竹雅華庭酒店地處麗江古城,周邊有大型商場和醫院,既滿足古城度假休閑區域又可感受麗江繁華都市的生活體驗。酒店免費提供停車、健身房以及元氣滿滿的早餐。我們的房間風格多樣,面積寬大。房間全屋智能,語音可控制燈光、窗簾、電視、空調、音樂,輕鬆享受“葛優躺”。相信能給您充足且私密的個人空間,我們還會在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務,祝生活愉快!
Huanghunshidai
Lotus Root Family Harmony Family Suite
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Outside the ancient city, close to the hospital and the square, the location is very convenient.
Breakfast: rice noodles or noodles, simple and delicious.
Coffee: good, delicious
The highest floor, you can use the washing machine and dryer, which is very convenient. And you can also see the scenery.
The robot can also help deliver takeout to my room.
The children have their own beds and can rest well.
Original TextTranslated by Google
Response from Property: Hello dear! Thank you for your five-star review! Zhuya Huating Hotel is located in the Old Town of Lijiang, surrounded by large shopping malls and hospitals, which not only meets the needs of the ancient city's resort and leisure area, but also allows you to experience the life experience of Lijiang's bustling city. The hotel provides free parking, gym and energetic breakfast. Our rooms come in a variety of styles and are large in size. The whole room is smart, and the lights, curtains, TV, air conditioning, and music can be controlled by voice, making it easy to enjoy "Ge You Lie". We believe that we can give you sufficient and private personal space. We will continue to improve and innovate in future services. We look forward to your visit again. We will serve you wholeheartedly and wish you a happy life!
Guest User
Frost Smart Double Bed Room
Stayed in Nov 2024
Solo travelers
44 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The bedding is soft and clean, and the service attitude is particularly worth mentioning. The reception at the front desk is very enthusiastic, and the check-in and check-out are very efficient. The cleaning lady is also very considerate and will take the initiative to greet the guests when she sees them, which makes people feel warm!
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您慧眼識珠選擇入住竹雅華庭酒店,也感謝您百忙之中分享的美圖與入住反饋。非常感謝您對我們各方面的肯定,能讓您感到滿意,我們竹雅華庭酒店團隊全體員工心裏也都感到暖洋洋的。我們酒店是由獨棟建築改建而成,由國內知名的設計團隊打造,從設計初期到開業有過許多改變,但不變的是那一份古城專屬的愜意悠閑,不管是大堂品茶賞魚,還是樓頂露台乘涼,或是庭院漫步都別有幾番滋味。 當然,我們不僅僅是表面光鮮亮麗,我們用品和布草,都是對標着一線五星品牌採購的。作為麗江為數不多的高端設計綜合酒店,不管是設計,設施,環境,服務我們都是絕對的可圈可點。我們的服務一直奉行客户至上的原則,同事我們也更加註重人情與煙火,衹要客人能滿意,我們從不計較付出。感謝您對我們服務的誇讚,對我們酒店的喜愛,歡迎下次再來品鑒,祝您生活愉快。
Guest User
Indigo Delight Twin Room
Stayed in Nov 2024
Travel with friends
45 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Clean and sanitary, the bathroom is separated into dry and wet areas. The service is thoughtful and the scenery is good. It is very nice to travel to Lijiang. It is also worth mentioning that the coffee in the store is quite delicious.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您慧眼識珠選擇入住竹雅華庭酒店,也感謝您百忙之中分享的美圖與入住反饋。非常感謝您對我們各方面的肯定,能讓您感到滿意,我們竹雅華庭酒店團隊全體員工心裏也都感到暖洋洋的。我們酒店是由獨棟建築改建而成,由國內知名的設計團隊打造,從設計初期到開業有過許多改變,但不變的是那一份古城專屬的愜意悠閑,不管是大堂品茶賞魚,還是樓頂露台乘涼,或是庭院漫步都別有幾番滋味。 當然,我們不僅僅是表面光鮮亮麗,我們用品和布草,都是對標着一線五星品牌採購的。作為麗江為數不多的高端設計綜合酒店,不管是設計,設施,環境,服務我們都是絕對的可圈可點。我們的服務一直奉行客户至上的原則,同事我們也更加註重人情與煙火,衹要客人能滿意,我們從不計較付出。感謝您對我們服務的誇讚,對我們酒店的喜愛,歡迎下次再來品鑒,祝您生活愉快。
Guest User
Indigo Delight Twin Room
Stayed in Nov 2024
Couples
54 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Very satisfied, good service, clean room
Good environment, blue sky, suitable for relaxation, beautiful photos
Really happy to travel here
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! You are staying at Zhuya Hua Ting Hotel (Lijiang Ancient City Branch), which has a very advantageous location! You can walk to the interior of the ancient city. The hotel is equipped with fully automatic drum washing machines, dryers, gyms, and customized breakfasts! Professional chefs use fresh ingredients to bring you a heart-warming enjoyment. Your satisfaction is the driving force of our work! We will do our best to serve every customer and let you live in a comfortable, warm and clean room! We look forward to your visit again! I wish you a pleasant journey and smooth work.