Pengguna Tetamu
29 Januari 2023
The location of this hotel is great. You are literally just round the corner from Le Grande Place and only about 9 minutes’ walk from the Euralille station. The place is clean and rather small. Breakfast is included in the price, which is a bonus. Breakfast is a typical continental style with ham, cheeses, pastries, eggs, etc. it was perfectly fine. Six of us stayed here in six rooms over the weekend and found it a great base from which to explore the city. It was also a reasonable price and the staff were friendly and spoke English. There were two downsides (nowhere is perfect). Firstly, the heating in my room was very erratic. When we arrived it was 1C outside and my room was cold. I turned up the electronic control to 24C but it did absolutely nothing at all. Next morning at breakfast I reported this. 10 mins later I was told it had been checked and was working perfectly. I was curious. When I got back to my room I found the heating was still not working. The room was cold and even turning the thermostat to 28C produced no warm air from the grille whatsoever (even after waiting 20 mins). I therefore turned the thermostat down to 19C and went out for the day. When I got back I could see that somebody had turned the thermostat up to 27C and the room was exceptionally warm. I turned it down to 19C. The temperature dropped, and dropped until the room was quite cold again. Nothing I did could turn that heating back on. So I gave up. The second downside? The toilet paper in the bathroom was ridiculously small. Each square being a little over the size of a postage stamp. Come on Ibis. Install some proper toilet paper like people use at home. Apart from these two downsides, I would stay here again. My colleagues, who didn’t have problems with their heating, but who also commented on the toilet paper, would agree.
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