Hotel berhampiran Pedro Ruiz Gallo Park, Lima

I've been manay hotels, buy I've never get the concierge service. Wonderful and really appreciate.

Stayed for Easter with my bf, loved everything about Lima and this hotel. Location was optimal with the cutest shops street on the back, food was also great with diet friendly options for breakfast. I found this hotel to be very fun as every corner of this place contains tons of design details, the room was very comfortable with an amazing mattress and a much appreciated steamer, really enjoyed the rooftop pool. Everyone at the hotel was super friendly and would love to come back here anytime!

This Hampton in Lima’s reliable San Isidro neighborhood is a magnificent one for any type of stay. - Location: It’s within walking distance to many must-see attractions and must-eat restaurants, as well as to public transit. San Isidro is safe and reliable for a tourist or business stay. A nice pedestrian median on Av Arequipa, which forms the western border of the hotel, offers a great way to access Parque Kennedy and Miraflores (basically straight south). No walk is longer than 30 minutes. - Atmosphere: The Hampton touches I’m used to were evident here, but they were elevated and enhanced in such a way that only non-USA Hamptons can accomplish. Touch surfaces were absolutely spotless, and natural light always filtered into the lobby through the large, wrap-around windows on the ninth floor (yes, the lobby is high up!). The property is not huge, but it’s just perfectly compact. - Service: A strong commitment to customer service is very clear. I never encountered a passive or unhelpful member of staff. Everyone seemed to greatly enjoy their job, and that type of joy is infectious. I was also impressed at the level of detail the staff remembers from previous days and relays to the rest of the team—if I had an issue that could only be taken care of the following morning, the hotel wouldn’t forget; they would check on me first thing the next day and ask if and when someone could fix it. That’s expected at a Ritz Carlton, not a Hampton…but that’s the beauty of Latin America! - Room: My quarters were fresh, spacious, and as clean as a COVID-era hospital. Does this place EVER age?! It doesn’t seem like it! Everything I needed for my one-night rest was provided in my room. Soundproofing was not quite to my personal standards, but that’s ok. - Value: Value-wise, this hotel rocks. Even though I booked at a discounted rate ($40) through Go Hilton, the average price seldom exceeds $100. Budget-conscious travelers with a craving for earning points will love this Hampton. Plus, the free, hearty breakfast for all makes it totally worth it. While it isn’t luxury, nobody can go wrong with this wonderful Hampton. I highly recommend it.

This is not a 5 star hotel experience. Clearly the rooms need some modernisation. There is for example only fans and no temperature control air con. Our bedroom only had one bedside table. When we changed rooms things didn’t work and we had to get them fixed. However staff were very helpful. The bed was comfortable and there was a good sized wardrobe and shower. We had lounge access which was a much smaller area than we are used to and served a very limited food and beverage selection, however Oscar was a great host and did everything possible to make our experience better. We went to the gym but a lot of the equipment was faulty. It is limited but one treadmill out of the three had a non functioning ramp. All of the cross trainers were not working properly. We also had a meal in the restaurant which was average but again friendly staff. Thank you also to Clara who realised our experience had not been great.

The hotel itself is not 7 stars, but it is the people who work there who makes it such a nice place. Didn’t have a bad experience here, my wife and I happened to be in Peru for a funeral and I had a health issue due to the emotional stress. Santiago from the reception was prompt to call the ambulance and they could fix the situation. Also when friends and family came to visit, I befriended waiter Carlos Abanto, very good guy, he deserves all the compliments, super professional. Because of people like them I plan to come back. Also Zarai Chileno (waitress) was nice and Jose the guy who used to clean my room. With this staff and location I assure you a lot of returning business and many good years to come. Thanks Dazzel in San Isidro!

Pleasant Staff. Quick check in, it helps that I speak Spanish, Due to my Hilton honors status I asked for possibility of upgrade, I was immediately offered a two room master senior suite, complete with sun room lounge area, living room that included desk area, sofa area, wet bar, full bathroom with whirlpool and dry sauna, and half bathroom. Plenty of room for me to wake up early and work while my wife slept! The view is to a street, I don’t think any room has a nice view, but do request one in the back due to city noise. I was also issued coupons for complimentary breakfast and drink tickets to use in bar during happy hour on second level. From here we had a panoramic aerial view of the nightly dinner folklore live shows with dancers from the Peruvian coast and the Andean regions (that is what they announced). This is a great show to watch, first because it is very good and not too long, second you get to experience culture and folklore, and third it is free. This truly adds to the cultural immersion. The hotel is in a commercial area, we walked to nearby cathedral, central park and then to miraflores, larcomar area, were we had dinner, walked in the park, etc. So overall a lot is within walking distance. I felt safe in this area, but I always kept an eye out. Upon checkout, we requested late checkout and then we hired one of the taxis that service the hotel to give us a night tour, 2 hours, before taking us to the airport. Got to see city attractions that were on route to airport, plus it was a reasonable fee. Breakfast was in restaurant area, very good, a lot of choices, I was more than satisfied. Overall a pleasant stay, nice room, the hotel has updated lobby and restaurants, friendly staff and good city location. Would recommend.

After a week or more trekking around Machu Picchu and the Amazon, this swanky hotel stay was exceptionally luxurious. The beds are so comfortable, and on our floor, there is a a display of real fruit by the elevator for patrons to help themselves to at any time of the day. The complimentary breakfast is not your usual buffet of dry cereal and basics. You get a vest selection of plated dishes, hot drinks of any kind and fresh juices Guillermo and Armando were our servers in the morning and even with a few cultural different differences in language, they were attentive and generous. The front desk staff, and even the house cleaning Staff went out of their way to ensure our Stay was comfortable. Franco was our house cleaner and he offered us extra water as Our foreign guts cannot handle the tapwater well.

This was my second trip to Peru and I am so happy that I decided to treat myself to the JW Marriott in Lima. The facilities are BEAUTIFUL- especially the gym and sauna. All of the staff are also wonderful, but I was really impressed with Andrea at the front desk and Jose in the restaurant. These two were friendly, professional, knowledgeable and truly went above and beyond to provide the best service possible and help make my stay comfortable and perfect. Thank you JW, I will be back!

Nos gustó muchísimo el hotel, la habitación espectacular (recibimos un upgrade por la categoría en Hilton Honors que fue espectacular). La cama, almohadas y lencería comodísimas. Todo el personal del hotel muy amable, cercano y tanto el check in como el check out muy rápidos y con todos los protocolos. Los omelettes del desayuno muy bien hechos y ubicado cerca de restaurantes a los que se puede llegar caminando.

We wanted a hotel super close to the airport and this hotel was the perfectly located for that. At barely 5 minutes away from the airport, it was super easy to get to. They even run an airport drop-off shuttle every 15 minutes. The breakfast is great and the rooms are clean and appropriately set up. The only concern I had was that it took close to 15 minutes before we could be checked-in at about midnight because there was only one person running the front desk when all these travelers were coming in.