Cit'Hotel les Alizés

I had the most unpleasant experience, in this hotel. The staff were consistently low level rude and unhelpful. The dinner was barely edible. Advocado so hard that I couldn’t cut it with a knife and fork, freezing cold salad. A supermarket piece of fish and a pastry pudding that had been heated to very hot on the edges and was still frozen in the centre. I sent it back, the manager insisted that I pay for the pudding - he became insulting and confrontational. I paid and left in a taxi and had to find a room in the city because I felt too uneasy and upset by the manner and language of the manager. Logis hotels have apologised to me.

I arrived at Les Alizes exhausted after a three and a half hour bus journey from Toulouse as my plane had been diverted there. There were a number of other people at reception. An elderly lady was attempting to pay her bill by credit card. The receptionist, who was by herself, seemed unable to operate the card machine. In fact, she had to call up someone else and then held her camera phone to the machine while he ( I suspect Monsieur Monchatre the manager) gave her instructions what to do. Unfortunately, she repeatedly got it wrong to the displeasure of the person on the line. More people arrived in reception not only to check in but to obtain the code to leave the parking area. It was complete chaos! It was totally unfair to leave someone inadequate to cope with the hotel’s clients. I tried to explain this to the manager on the phone but he ignored me. I eventually managed to check in. I asked for a ground floor room because of problems with my back. She said that my room was on that level and then promptly indicated a staircase to the basement ! I gave up at that stage and climbed downstairs. The room was adequate apart from a dirty toilet brush. The only glimmer of light was that, for the first time in my experience, the hotel was serving a minimal dinner. This was NOT a pleasant encounter!

A bizarre experience. We arrived at about 5 pm to find the hotel in total darkness. Finally located the front door which was locked. A notice on the door said use PiN to enter, we eventually found a code on our booking email but this didn’t work, so we phoned a contact number to be given another code which got us into a deserted hotel, our keys were on the reception desk (along with the door code). No sign of any other guests. We found our rooms which though small were perfectly adequate, clean and warm but with no tea/ coffee facilities. Luckily we had brought a picnic and wine. Slept well, went down for breakfast but not impressed by what was on offer so went to the airport cafe instead. Ever got a chance to use the pool or sauna. (Why would you?) Big advantage was being able to walk to the airport terminal avoiding car parking charges.

We stayed here before getting an early morning flight. The hotel is right at the airport, 30 seconds walk from the terminal. We booked comfort twin rooms, they were not huge, but fine for an overnight stay and had very comfy beds. The rooms were a little hot, but we asked at reception and were provided with fans. Be aware that there isn’t a bar or restaurant on site so it might be best to take your own food and drinks. You can buy beer/wine from reception, and I believe you can pre order a meal that gets delivered from another restaurant, but we did not know about this in time. As we did not know about the lack of restaurant and had handed our hire car back in, we ordered in pizza and ate it on the terrace overlooking the pool. The small pool was most welcome as it a hot day. I would stay here again if getting an early flight from Limoges airport.

We stayed one night on arrival in Limoges , thanks to Ryanair changing the flight times, so we were too late to pick up a hire car. (Not pleased) . For what we paid, the hotel was good value. We had room 15 on the back and it was very quiet. This was October, so the hotel wasn’t full. The room was big, warm, spotlessly clean with comfortable beds. The shower was walk-in with plenty of hot water. We had breakfast, which was continental, with good choice and nice coffee. Cereal, toast, yoghurts, fruit, rolls, cheeses etc etc. Others have said that there’s nowhere to get a drink, which is true, but the very nice lady on reception when we arrived , made us a cup of tea. Much appreciated. Friendly and helpful staff. Would stay again. It’s not 4* luxury, or prices, but it served its purpose.

Seul hôtel trouvé le jour même pour une famille de 4. Plus de chambre famille disponible (ok pas de problème). Les locaux sont vieillissants surtout de l'intérieur, mériteraient un rafraîchissement. Les cloisons trop fines, un chien dans la chambre voisine nous a réveillés à 7h! Moquette au sol (pas hygiénique, si animaux acceptés). Il n'y a pas de fenêtre dans les chambres, pas de climatisation! La porte de la chambre est une baie vitrée, puis le couloir, puis d'autres baies vitrées qui peuvent elles s'ouvrir sur l'extérieur, voir photo. Arrivée tardive possible, c est pratique. Concernant le petit déjeuner à 11€ c est trop cher pour ce qui est servi. Il y a le strict minimum. Et 11€ par enfant c'est excessif.. une petite participation de 4 ou 5€ maximum pour des enfants de moins de 12 ans serait le prix juste.