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Terokai Ulasan Tetamu Hotel di Limoges

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Brit Hotel Limoges Centre Gare - Hôtel & Spa
4.3/547 Ulasan
We enjoyed our stay at the Brit Hotel, Limoges, for the most part. Although the room was unusually small (two people could barely fit), it was clean and comfortable. Up until checkout, the only odd event was an employee offering my wife a drink, which she refused, but was then served a beer nonetheless. No big deal, but she then was charged for it. Anyways, not a deal-breaker. The surprise at check-out actually started just as we arrived, two days prior. We asked about paying for breakfast, and were told (by the same employee), that it was included with our room fee. We thought that was great, so decided to spend that money on the pool/spa “experience” (which is not included – 30 Euros/person extra). Fast forward back to check out, and we were told we owed for breakfast, as well as other administrative charges (city taxes, etc.) that we had already been charged upon checkin. Oddest of all, as we explained the situation to the manager during checkout, she acknowledged the mistakes of her employee, but nevertheless insisted on us paying all supplemental fees (in some cases, for the second time). At no point during the process did hotel staff show any hint of “customer service”, benefit of the doubt, taking responsibility for their errors, etc. 100% strong front against us, the customer. The money was not the point for us, we just paid it all without contest. But the principle still stings. Reluctantly, we would not recommend you stay at this hotel.
Gogaille - Préfecture - Accès Autonome
4.1/531 Ulasan
L'établissement est très bien situé, les appartements confortables et propres, à la décoration soignée. La possibilité d'un parking au prix très abordable en centre ville est appréciable. Les couchages sont de qualité. Toutefois le processus d'arrivée autonome, certes pratique, basé sur QR code, est un peu fastidieux. Dans notre cas, le plus pénible fut de découvrir que la demande de préparer le canapé en lit (exprimée lors du check-in par téléphone, telle fut mon erreur car à entendre la personne au téléphone, dans cet établissement on ne sait lire que sms et email et on n'est pas habitué à la voix humaine...) n'avait pas été respectée. Après 6h de route et de bouchons, me voici parti à l'aventure pour trouver la buanderie, une couette, une enveloppe de couette, un oreiller, etc. Et devoir préparer le fameux canapé lit... Enfin, l'ampoule du séjour est restée en panne les 3 jours bien que signalé dès l'arrivée. Reste le sms (encore un) reçu juste après l'entrée dans l'appartement invitant à un verre de bienvenue dans l'établissement annexe de restauration. Bel établissement donc mais qui mériterait vraiment un peu d'âme et de présence humaine avec une gouvernante digne de ce nom.
Best Western Plus Richelieu
4.2/568 Ulasan
Hotel on the main road - you can pay for parking but I didn't and managed to find parking on the Main Street. Turned out I hadn't paid for breakfast, and it costs 15 Euros each day for it. I got it on the last morning because I had al one drive that day. Hotel was fine, but operating the shower was odd. There was a carry out next to the hotel for anyone who does not want to pay the cost of staying here. I had a problem when checking out because the hotel wanted to charge me 15 Euros for breakfast every day even thought I had only had it for the last day, which was a discrepancy of 45 Euros. However, after some discussion with the translation app, I got the cost removed. Otherwise, it was a nice place to stay and given that it was on a main road, it was quiet. One good thing about this was that I left an expensive jacket at the hotel when I left. I was unaware until I was miles away and they phoned me to inform me. When I got back to England I contacted them and made arrangements for them to send it to me. Took about 10 days but I received it. Really pleased with the service for this because the jacket was expensive.
Mercure Limoges Centre
4.2/579 Ulasan
Our first impression of this hotel was pretty bad, but things rapidly improved. The process of checking in with luggage is a bit tough - there is a tiny space for temporary parking on the back side of the hotel, where the street looks a bit dingy, and no help with bags. Underground parking was challenging to find with one-way streets. However, once in the room things looked much better. Our room faced the other side of the building, with a nice and lively plaza. Lots of restaurants and bars, but the shutters on the room windows keep out the noise so it's not a problem. We had a fantastic meal at philippe redon, and enjoyed the town. It felt pretty safe in the plaza side of the town, and the location of the hotel is good for this reason. The room was recently renovated, and nicely laid out and furnished. The bed was also comfortable. We would recommend this hotel for Limoges.

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