Hotel berhampiran Versöhnungskirche, Linz

What a miserable hotel. Booked 5 nights and left after 3 nights. Location was great. Rooms okay. But the staff!! Really need training in customer service. Appalling service. On Check in not a word, but just a piece of paper shoved at us to complete. Young girl with black hair had serious attitude problem. Next morning went down to have breakfast. Just totally ignored. Older guy with pony tail made eye contact and turned his back on us. Seemed more interested chatting with receptionist. Do we wait to be seated or just sit somewhere? No idea. Like I said just ignored. We went elsewhere to get food. In the 3 days we stayed there not once were we spoken to. Stay elsewhere, where you may get a bit of service or something. We have spent 6 months in the last 18 months travelling around Europe. Never experienced anything like it. Shocking hotel.

The Stadtoase Kolping Hotel is located in a rather quiet street with hardly any traffic, close to the Linz new cathedral and at a walking distance from the city center where most of the interesting and cultural points of the city find themselves. It's an excellent hotel having everything needed for a pleasant stay. The staff members are nearly all of them very kind, helpful and friendly. One can get from the ladies working at the front desk all the necessary guidance to take as much profit as possible of one's stay in the marvellous city of Linz. In addition to that, they are always ready to give the best advice for the benefit of the customers even at the former's own initiative. The hotel parking is at the same level as the ground floor. Upon leaving the parking on foot through a door on the left hand side thereof as one drives into it, one finds himself at the reception area, what turns out to be very convenient as far as acceding into the hotel building is concerned, the more so if a heavy luggage is carried. Once inside, the fabulous atmosphere reigning in the premises is perceived. There is something special inside, something magical about which cannot be described but that sensitive people feel and thus makes them think that by choosing that hotel at least the best option has been selected. The room I was allocated is very nice and comfortable, as well as peaceful. I hardly heard any noise during the whole stay at the hotel, which was essential for the enjoyment resulting from visiting the mentioned city. The bed was indeed comfortable, its mattress having the necessary toughness for getting the adequate rest. The other pieces of furniture in the bedroom are also very appropriate particularly the table desk where I could get some work done. It's up to the guests to decide whether or not the bedroom is cleaned up on the days they deem convenient, which could be, by the way, the entire period of their stay. That's a great idea. By hanging the right card on the room door handle, one may have the certainty that while he is out visiting some interesting places nobody will enter his room and touch his belongings. That's very reassuring and besides it's extremely good for the environment. The breakfast is also excellent. Everything offered for that meal is of a high quality. The pastry and the fruits are very good and tasty as well as the orange juice. The breakfast room is decorated in such a way that the mere fact of being there makes one feel in high spirits. Owing to all the aforesaid elements, the time dedicated to having the stated meal can turn out to be a great moment and thus one of the best ways to start the day. The hotel concerned is therefore by all means a recommendable place to stay in Linz. The fact of lodging in there makes of course more pleasant the visit to that charming city. One would never quit that hotel once inside. Such a stay is absolutely an unforgettable experience which one is always wishing to repeat.

Excellent hotel in the southern part of the city center. My room was huge, in a corner with excellent views. Amenities include refrigerator, aircon, tee/coffee etc. Free fruit and candy in the reception. Supermarkets, tram, and central train station are close by. In terms of customer service, this hotel is a gem. As a member of Radisson Rewards, I usually get a room upgrade if available. This time, i did not, but when I asked in the reception, the receptionist explained that it was not available. However, on closer look, she could move reservations around, and I got a huge suite with view of the city and a welcome bottle of champagne. That's what I call going an extra mile in customer service. Fantastic. Very highly recommended from my side

房間非常好

Kopfkissen und Bettdecke mit jeweils einen Fleck. Klimaanlage kühlt nicht (niedrigste Temperatur 19 Grad; erreicht wurden laut Display 24,5 Grad bei geshlossenen Fenster). Fenster lässt sich nur kippen. In der Nacht kaum Schlaf möglich wegen Hitze (obwohl außen kalt und Regen) und schlechter (stickiger) Luft. Am Morgen dann festgestellt, dass bei geöffneten Fenster und Zimmertüre ein Durchzug möglich ist. WC-Türe nicht abschließbar und nicht komplett verschlossen (man hört alles aus dem WC im Zimmer). Zimmer ansonsten sauber und mit modernen Design. Parkplatz neben Hotel mit Schranke. Jedes mal beim Herausfahren zu zahlen (jeweils Parkticket). 24 Stunden durchgehend abparken kosten 15 Euro. Parken nach 18 Uhr vor Hotel im Kurzparkbereich bis zum nächsten Tag um 6 Uhr bzw. weiter entfernt bis 8 Uhr kostenlos möglich.

Das Hotel ist neu und sicher hauptsächlich für Seminargäste. Wir waren dort mit Freunden und Kollegen, weil wir an einem Hochzeit eingeladen waren, das in der Nähe statt fand. Unser Zimmer, ein Familienzimmer, war sehr geräumig und gemütlich. Uns störte nur, dass die Toilette keinen Deckel hat und dass man in der Dusche nirgends eine eigene Seife oder einen eigenen Duschgel hinstellen kann, das muss alles auf den Boden. Weiter müssen wir den Zimmerreinigungsservice bemängeln. Die Reinigungskraft muss entweder kurzsichtig sein oder dann nach dem Bettenmachen das Zimmer gleich wieder verlassen haben, denn gereinigt wurden weder Badezimmer noch das Zimmer selber und das mit jeder Garantie. Das Frühstücksbuffet war dann wieder absolut top, mit vielen feinen, frischen Früchten und auch sonst mit einer guten Auswahl. Wäre das Zimmer richtig gereinigt worden, vor unserer Ankunft und während unseres Aufenthaltes, ich hätte eine 5 Punkte Bewertung abgegeben. Denn das Preis-Leistungsverhältnis wäre sonst super, die Zimmer sind sehr preiswert.

Wir haben 2 Zimmern für eine Nacht gebucht. Die Zimmern waren sauber und groß genug. Für den Preis habe wir das nicht erwartet! Gute und relativ günstige Parking in der Tiefgarage. Es gibt genügend Parkplätze! Es gab auch ein Minibar, was heutzutage nicht mehr standard ist! 24h Rezeption ist auch eine Vorteil! Wir waren insgesamt sehr zufrieden. Jederzeit gerne wieder!