Hotel berhampiran Claudia Chaves Atelier, Lisbon

This place was simply the best hostel I've ever traveled to. The staff became good friends, always passionate to share their city and culture with guests, and always ready to just chat you up. The events the hostel hosts are so much fun! I made so many friends from around the world at their wine tasting classes. Wake up in the morning for a lovely breakfast and step out into beautiful Lisbon. Close by the metro station, no part of the city is beyond your reach!

Pictures on the website are from the new building and be aware that once you arrive you can get one of the old rooms (which are dirty with old furniture and insects) that belongs to the next building which is the Estrella Dos Santos PENSION , and they will charge you the same amount as you stayed in a hotel ($232 for two nights) . They put us in a terrible dirty , very tiny room with no view (there was a wall ). We paid for triple room but because they needed to removed/clean an smashed spider from the dirty wall and some stained/dirty sheets from the room they give us a doble room ”while we wait ” (in the same building Pension) the manager said that we will stay there for our whole stay and charged us for a triple room when we stayed in an awful double room. We chose this place for the reviews -8.5 stars (! ) , for the ”laundry service” and the for 17 minutes walk to Saint George Castle, once you are there they say that there is no laundry service and we have to walk almost half hour to get to the Castle and to the CENTER. We felt very foolish. This is the first time that we had a terrible experience thanks to the very poor skills of a manager who treated us like they were doing us a favor. Unfortunately, we couldn't cancel this reservation because we paid when we arrived at the reception area which was very nicely decorated, after this, they sent us to the next building which is connected with the new building. And of course the manager didn't want to refund us at least with the difference for the price of the triple room with a double. I do not recommend this place. Pictures can show themselves

Muy satisfecho con la atención y preocupación del personal del hotel. Dispuestos en todo momento a ayudar y facilitar la mejor experiencia en Lisboa. Agradecerles el apoyo y las recomendaciones recibidas.

Comfortable, clean and well run. The staff were helpful in clarifying travel issues such as the intermittent rail strike. Our room was good but the lift, although claiming to fit 4 people, is really big enough only for 2 and I think a sizeable hotel. should have more. On the plus side you can get up almost as early or late as you like, because the buffet breakfast is served from 6.30 a.m. to midday. And the dawn chorus of twittering birds outside the window is nice if you like that sort of thing. The hotel is not as central as its title implies and in the area there's a shortage of evening entertainment in the way of bars. A couple of good restaurants, the Churrascaria and the Hamro Ghar (Nepalese, would you believe!) serve good food and beer however.

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

Todo perfecto, pudimos dejar las maletas antes y después. El personal muy agradable en el desayuno, recepción y de limpieza.

入住了三晚 地理位置很優秀 就在聖胡斯塔升降機對面 衞生：衞生做的還是不錯的 設施：環保起見 不提供牙刷🪥 每個房間説是每天一瓶水 但是 第二天打掃完沒有放 淋浴間沒有防滑墊 很容易摔倒 環境：周邊吃飯的餐廳多 旁邊就有一家蛋撻咖啡店 可以當早飯 步行不遠處也有星巴克 漢堡王和超市

O apartamento é excelente! Muito agradável, confortável, cozinha bem equipada, tudo ótimo. Muito bem localizado, próximo aos principais pontos turísticos. O que nos deixou bastante incomodados, foi a presença de pessoas na entrada da rua, que ficam dia e noite, vendendo e usando drogas. As autoridades precisam se posicionar, pois essa situação é bastante constrangedora e desagradável. Há famílias passeando pelo local, e a sensação de insegurança é grande.

We landed here from a cancelled easyjet flight, staff were so understanding when we arrived. Breakfast and dinner was included in our stay and was a buffet style with a great selection. Room was very spacious and clean. A 1 minute walk away from metro entrance and supermarket.

Ein kleines gemütliches Guesthouse nicht weit vom Zentrum. Wir waren eine Nacht da und haben uns sehr wohl gefühlt! Für den Preis absolut Empfehlenswert!