Ulasan Lisbon Serviced Apartments - Benformoso

My stay here was exceptional. The property was clean, well-maintained, and thoughtfully organized, offering both comfort and convenience. The host demonstrated outstanding hospitality, ensuring I had everything I needed and providing helpful recommendations for the area

The location of the hotel is excellent, very convenient for visiting nearby popular attractions. However, the self check-in process is quite complicated, and the apartment door lock requires frequent calls to the front desk. The intercom volume is very low, which makes it difficult to communicate, especially at night. Additionally, the neighborhood is very lively and noisy until late, which can disturb sleep. Regarding luggage storage, it costs £2 per use. We tried twice and ended up paying an extra €2. After inserting the first coin, we had to call the front desk for assistance. The staff’s attitude was poor, saying “I don’t know what to do, and I’m not here,” so we had to pay an additional €2 to store our luggage. We hope the hotel can refund the extra €2 we were charged for luggage storage.

The apartment was very spacious. It was nice that refreshments were provided too!

I was a staying on ground level. It was very noisy outside late at night. People were talking on the street. It was not the best neighbourhood.

I had a great visit there. It was lovely experience. Room is quite big, also a kitchen where all sorts of items were available. It was close to a station which goes to the centre quickly. So all in all u can try this flat.

The room itself is lovely and clean. However, the location is centred in a busy street with lots of people around. It didn’t feel particularly safe there. It is a self serviced apartment so a lot of enquiries are through calls to resolve. The guy who picked up on our call had horrible attitudes. We were trying to ask about the locker usage and signals weren’t at its best so we asked two to three times to double check if this is the hostel help line. The caller were impatient at the start and yelled at us at the end. It truly was a shame to the nice apartment. The horrific service was the deal breakers I wouldn’t recommend hostel with this kind of attitudes and service.

Customer service so ****  Please tell to your customer service be nice ok thanks

The room was great , bed was comfortable, very clean , would stay again

Same as descriptions!

Apartments multo bom

Well location, very good apartment. Lot of restaurants near the place. Recommend.

Very nice

We had a comfortable stay, the apartment itself was stunning and well equipped - kettle, cooking things, fridge, freezer, washer. Check in process was seamless, no staff - all done digitally but easy to follow. I liked the fact you have codes and not keys, removed the risk of losing the keys! The only negative is the street at night is very very loud and in Bengal town and therefore as females we found it quite intimidating at times as there was groups of men lining the street. Location is ideal however and short walk to stations for links around Lisbon!

Close to the metro, many oriental shops, stores, cafes nearby. An excellent supermarket is 100 meters away.