Pengguna Tetamu
3 April 2024
We had a 3 night Easter stay in a standard double room and it was excellent from start to finish. Great communication for arrival and check-in information, a warm welcome from Ian on reception and a spacious comfortable room. The staff here are so helpful and really go above and beyond to ensure you can make the most of your stay. Continental breakfast was great, always fresh with items continually replenished by hard working staff. Coffee and cake was available from the breakfast room 24/7 and was very welcome after a day of exploring the city. Housekeeping was thorough, the room was spotless, fluffy white towels and lovely rainfall shower. Special thanks to Israel on Reception who contacted the taxi company for us when I unfortunately left my phone in the taxi when going to a tour. To my huge relief, we had no sooner returned to Bica Suites when the taxi driver called in to return my phone. The photos online don’t do the place justice, it is an absolute gem.
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