Hotel Hilton di Liverpool

If you want to conquer Downtown Liverpool by foot this Hotel is your perfect base camp. Located on Mount Pleasant the is a sight to reach whithin walking distance in all directions. The rooms are kept simple, but have everything you need. The staff is friendly and helpful, and although most of the guests are young travellers it is a quiet place, so you can have a good nights rest after your days on the streets of Liverpool. You should definitely start your day with a breakfast in the very uniquely furnished Restaurant/Bar. You'll be greeted by the most lovely Denise, who will fulfill your every wish. And while enjoying your coffee and planning your day you should ask her about the poins of interest wihtin the city. She may also provide some interesting facts about the histoy of the building you are staying at... you'll be surprised.

It would be nice if you book the hotel on a sunny day because it’s near the sea. The reception was gorgeous and friendly.

We picked this hotel primarily for its location as it's in the city centre and very close to my daughters university accommodation. Our room was clean and tidy and had everything except a fridge and any staff we encountered were friendly and helpful. Beds were comfortable and rooms were quiet so we had a few good nights sleep. We didn't eat at the hotel so can't comment on the food but the location is in the heart of the city and there are lots of bars and restaurants nearby. I also liked that there was a little desk beside the reception with extra milk, teabags etc so you could grab some extra if you needed them throughout the day.

Place is located near Liverpool Lime Street Station, less than 10 mins walk away and can easily walk to the city area. Aparthotel is clean and have sufficient space to put our things. Would visit again in the future!

The hotel is in a really good location close to all the shops and just a short walk to Albert Dock and the railway station. It is quite a noisy street but this did not stop us from getting a good nights sleep in a really comfortable bed. The room was clean apart from there were several stains on the carpet which is always slightly offputting and also the bedding was not the usual crisp, white sheets which made us wonder if they were clean. Perhaps they do not iron the bedlinen which is usually the norm. Bathroom was spotlessly clean with a good shower and plenty of hot water. The breakfast in Masons linked to the hotel was absolutely fantastic - greeted by very polite staff with a lovely light and bright space we were really surprised by the choice and quality of the food which really sets you up for the day - brilliant. There is a rooftop terrace which is lovely and gives a great view of the city and is a nice place for an evening drink. All in all we had a great stay at this hotel and would book to stay here again next time we are in Liverpool.

Firstly the bad points- *The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked, *The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018. *tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms. *There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it. I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3. Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us The upsides were- *Staff were pleasant, *breakfast was amazing with everything you could possibly as for, *hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe. * . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.

Personal amable y atento. La situación del hotel es bastante buena, próxima a la zona de la movida de Liverpool ( 15 min. andando a Cavern). Las habitaciones correctas, pero todo el hotel necesita una reforma, darle in cambio a sus instalaciones.

The Hotel was a lot cleaner than expected because of other reviews, the room and main hotel areas where clean and the bed was comfortable. Easy check in. Check out was slightly early at 10am. But close to good places for breakfast.

The staff was amazing. Location and everything is good. The staff had suggestions of places to visit, eat, etc. They also did happy hours at least twice while I was there (4 nights). They also allowed me to checked-in earlier since the room was already clean. I would recommended 100.