Hotel berhampiran Ljubljana Bike Tour, Ljubljana

The location is good and the room is clean. I would just like to highlight the friendliness of the same. The hotel manager is very polite, but some staff are not that friendly. Maybe it's their way of talking but as you are in the service industry you need to smile more and be more friendly.

We started our trip from. Germany on our way to Croatia and stopped in Ljubljana. With heavy rain e arrived at the hotel and were surprised at the friendliness of the reception lady, tape of hotel *nice mix of hostel and hotel and the variety of people !! Very nice and a good start for our Europe trip!!

Nous avons passé une nuit dans cet hôtel tout neuf. Tout y est fait pour le bien être de chaque client. Chambre familiale spacieuse, service d'étage rapide et efficace. Petit déjeuner fabuleux avec tous les plats de différents endroits. Pain frais, viennoiseries, gaufres, charcuterie,etc .. Notre chambre offrait une vue imprenable sur la ville et le château.

Very nice hotel, I really liked the location, must of the staff is very attentive and willing to help, food is good, the rooms are big and very confortable, would stay there again. Minor inconvenient, on my last night housekeeping forgot to clean my room… hate when that happens, took more than 45 min for someone to finally get to my room

A disappointing experience. The room was nice and clean, but the bathroom was another matter, the light was useless - no matter whether you wanted to shave or put on makeup, you could not see what you were doing. And the makeup mirror was impossible to use unless you were very tall. And what is a bidet doing in the bathroom, why isn’t it in the toilet room??? The restaurant that is advertised doesn’t exist, the only place you can find something to eat is the overpriced lounge bar. The room service menu is that of the same lounge bar, which means that you can’t just have a sandwich or something else light. They say that for hygiene reasons you can’t take a cup of coffee and any food from the breakfast buffet to your room, I wonder where you eat if you were to order room service ?? The staff were somewhat patronising, close to being rude. The hotel is not at all what it pretends to be, or would like to be. I won’t be staying there again

We booked the spa package including 1 massage for 2 pers., discount to access the SPA, 1 romantic dinner and an executive room. Before our arrival, we tried to book massage and dinner as well as getting a confirmation that we could come with our cat. The staff was not super organized and did not provide a full answer to our questions. They can reserve the massage but not the spa (you have to write the spa directly to book your time there). We never got an answer for the cat. Upon arrival we were welcomed by Amir, gatekeeper, who happened to be very kind and one of the most helpful person in the hotel. Kindly organized parking for us, helped with our journey to the city center and made great recommendations. During check-in, we were kindly offered an upgrade to a top floor room and informed that they will look into the possibility to remove the pet supplement as we could not get a confirmation from their side before our arrival. (Spoiler : at the end we paid). The room was really nice, including a fluffy bed and an amazing bathroom (bath, large Italian shower, private sauna and double sink). The room had large windows offering a wonderful natural light. Minus : we called reception for maintenance as the mini fridge, one sink and the bathtub were broken and not useable… maintenance guy never came … Our time in the spa was amazing. Therapist did a really great job and really focused on making you feel good and relived. Particularly a big thank you to Bawo who really did magic. The whirlpool and saunas were very nice. Staff was on top definitely! Even if we booked 3h of spa access after 2h we had enough, the spa charged us only for the 2h we spent. Tip: book a massage + spa access for not too late in the day and not during weekend to enjoy some privacy. There is a gym in the hotel (you pay extra to access it) but it was a very nice one. Large with plenty machines. Breakfast was good and offered a large choice of classic continental food. Restaurant of the hotel was probably the biggest disappointment. Food was nice but it is not a restaurant but rather a lounge sportive bar. Not ideal for a so called romantic dinner… Do not expect romantisme there … really not at the level of the rest of the hotel and experience. General : the hotel was really nice and we spent a wonderful time as a couple. It has the potential to be excellent but sadly, could not make it due to the romantic dinner that was not one and the maintenance issue.

Hotel bellissimo, curato in ogni dettaglio, in stile contemporaneo. Personale giovane e molto veloce e disponibile. Camera eccellente, palestra super attrezzata. Non abbiamo provato la colazione, a nostro avviso molto cara (15 euro a persona). Ottimo il Parcheggio gratuito di fronte all’hotel. Unica pecca: Il centro si raggiunge in macchina o in taxi.

In the lobby, there is a stunning designer chandelier, stylish interior, and friendly staff. I really like it. In this hotel, there's also a lovely spa with a pool and massages. It seems like not all guests know about it because there's no one there. The massage therapist, Ms. Sonja, is a true professional!

It was comfortable and clean. Located near residential area The shower is ok and bed and mattress is comfortable too! But the worst part is that the one and only lift broke down on the day that we checked out. We were struggling like hell to bring our large bags down the stairs without any help from the hotel staff. Only later, i heard that there were one or two helpers from the hotel assisting those who need to bring their luggage down.