Hotel 5 Bintang Terbaik di Llucmajor

We were incredibly excited about our stay at Son Julia Country House & Spa, but unfortunately, our experience was nothing short of appalling. From the moment we arrived, we thought we had the wrong address. It looks nothing like the website photos or what is advertised on ***********! The decor is mismatched, cheap, and utterly tired. No one was at the door to welcome us or help open the heavy front door to assist with our luggage, which is not what you expect from a so-called 5-star hotel. The lobby was a depressing sight – dark, no lighting, no music. It was so dull that we genuinely thought the place was closed down. This set the tone for the entire stay. Our first night was less than enjoyable. After falling asleep and missing our dinner reservation at the hotel, we ordered room service. When the waitress arrived, instead of a warm greeting, we were scolded for missing the reservation and told that we should have “given our table to someone else.” I have never been berated by staff in my life, especially not in a 5-star hotel. We are paying customers, not children to be reprimanded, and the hotel clearly has ample capacity for all guests. The rudeness was absolutely shocking and unacceptable. Secondly, our room (the suite) smelled strongly of mold, and the shower smelled so awful that I had to clean it myself using shower gel. The glass partitions were covered in fingerprints that were clearly not ours, suggesting the cleaning standards were extremely poor. The room telephone is cordless & even after charging all night and saying on the screen that it was fully charged, as soon as we lifted it off the base the battery died & the phone had to be precariously balanced on the base to be able to use it. We mentioned this on the day we arrived & 2 days later the guy that they had said would come to fix it, still hadn’t arrived. Legend says, he’s still on his way. The ‘spa’ was a nightmare. When I went to look at the treatment rooms (room!!) I found a single mattress on the floor. I understand this is a ‘Futon’ style massage bed but the presentation & decor of the spa is awful & in no way luxurious. There is one professional treatment bed in there too but only one resident therapist available. It is not a fully functional spa. So you can’t have a couples massage (which they do in fact advertise) as you’d have to go one after the other. Upon heading down to the pool facilities, we found the jacuzzi water was brown, and the filter was clogged with hair, dirt, and debris – clearly months’ worth of neglect. I dread to think of what else could be stuck in there. When I showed the receptionist a picture, she dismissed it with excuses, claiming it’s cleaned DAILY and was “due to be done today.” I find that extremely hard to believe as that amount of filth cannot collect after just one day, let alone one week. If the water were tested, I’m certain it would be deemed unsafe. To top off day 2, the breakfast omelette I ordered was raw in the middle.

Great points - grounds, room, spa, pools, food, drinks, breakfast, grounds, spacious, yoga. Bad points - service. Absolutely everything is 10/10 but the service didn't match. Every breakfast and evening there were dirty plates, glasses and tables and not enough staff. Slow service and not attentive. We had to keep asking for a menu / drinks / ask to be seated. It wasn't just us thinking it as other people were commenting and also telling the staff that there needed to be more staff. No issues at Es Clot by the pool for lunchtime. Cleared tables and attentive. All inclusive issues. Really could have done with a wristband or similar (just giving room number) when ordering. A complete faff and wasted time for us and staff when ordering. Needing to print a receipt (issues with machine not working, extra time for us and staff), getting us to sign multiple receipts for no value! Even just wanting a small bottle of water was annoying and was not relaxing. Need to book activity classes ASAP as they get booked up which is a shame.

Good all round service and property and grounds. It would be great if the cost of food items was kept more affordable in the onsite shop, and if there was a bigger selection of well known international products as well as essentials such as soap. The location is a bit remote, a free or low cost shuttle service, in the busy months, would really be useful to Palma and local beaches. Better and wider choice of food to cater for international cliental at the restaurant La Terresa. These minor changes would make the place far more appealing, add wow factor and make people return year after year.

Das Hotel wurde sehr schön renoviert. Die Zimmer sind nicht sehr gross, bieten jedoch allen Komfort. Die Zimmer sind hübsch gestaltet. Der Poolbereich ist sehr gross, hat aber viel Potential zur Verschönerung. Im gesamten entspricht das Hotel einem 4*-Hotel. Perfekt zum Golfen, schnell in den Pool springen und wieder golfen gehen. Die Übernachtungspreise sind sehr fair.

With a stay at HBE Boutique España, you'll be centrally located in Llucmajor, within a 15-minute drive of Playa de Palma and Camp de sa Batalla. This hotel is 8.2 mi (13.2 km) from El Arenal Beach and 15 mi (24.2 km) from Es Trenc Beach.Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).At HBE Boutique España, enjoy a satisfying meal at the restaurant. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.The front desk is staffed during limited hours. Planning an event in Llucmajor? This hotel has 646 square feet (60 square meters) of space consisting of conference space and meeting rooms.Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.