Premier Inn London Wimbledon South

Overall it is fine. Certain staff are the standout feature of this hotel. In particular Judith who runs the breakfast in the restaurant - what a lovely human she is l! Premier Inn keep hold of this angel. She is a perfect example of customer services. So accommodating and genuinely cares. Also the young lady who seemed to be in charge of the restaurant on the evening of Weds 28th Aug. I wish I'd got her name. What a lovely, accommodating, genuinely nice person to encounter as we got in after a long nightmare journey to the hotel. Food was lovely at both dinner and breakfast. I was really impressed with the options at the breakfast buffet. I was able to find something for all 4 of us fussy eaters. Even had Alpro soya milk available which made my morning! Really comfy big beds but the smaller bed in the Family room was not at all comfortable and squeaky when the occupant moved around. Our room on the 6th floor felt clean but tired. I hope the rooms are due for refurbishment soon as this could be a lovely place to stay. Views from the higher floors are amazing. It was nice and quiet for us. Great shower in the morning. Good amount of complimentary shower gel and soap, clean towels but bathroom feels tired and a little rough. Not unclean, just needs better maintaining. Parking outside the hotel is nice and easy, and free which is why I booked here. I would stay here again but do feel the prices are too high considering the condition of our room. As my daughter said "they wouldn't get full payment on Four In A Bed"!

Best stay! Bed and pillows always comfy and a great night sleep. Friendly staff - nothing too much hassle and very spacious family rooms. Breakfast was amazing with a huge variety of food - especially when I just had a continental (other family members had full english and said it was very tasty). Would highly recommend and will be returning.

Typically when we come to London it’s for a romantic getaway without the children and we tend to stay in a high end hotel. On this occasion we were visiting friends and we had our little boy with us. I have never stayed in a premier inn before but my husband always rates them stating you know what you are going to get. On arrival, the receptionist was polite and we were checked in quickly. We were given two keys to the room. The hall way was dark and in need of an upgrade. The room itself (233) was dated and needed some TLC I was slightly disappointed with the room but I believe renovations are happening and I only wish we had stayed in one of the newly renovated rooms. However it was clean and suitable for a family of three. The beds were comfortable and we all slept really well. In the morning we went for breakfast at 10:50, not realising breakfast was only on until 11am. Judith welcomed us, we were introduced to the chef who made our bacon and eggs to order. There was only one other table in the restaurant, but the service was outstanding and we couldn’t have been treated any better. The whole stay I felt was value for money, the room was £90 with free parking. We paid an additional £10 for early check in but didn’t take advantage of that. Breakfast for my husband and I was £20 and our little boy ate for free. We will defiantly be returning and I will be open to choosing premier inn hotels in the future.

Amazing stay Comfortable rooms Super breakfast Great staff-special shoutout to Judith at breakfast, made me feel at home 6 stars I asked for a quiet room due to the nature of my stay-business Was given a great room, away from the lifts. Slept like a log.

Staff kept us awake between 1am and 4am I complained but apparently I should have complained at the time ! To the staff ! Not my job to tell your staff how to be respectful. Another lady complained in the morning as well , bet she was fobbed off with the same clever terms and conditions after being given an email address to write to . Not the first time I’ve had problems with a stay at a premier in . Lesson learned . Won’t be using them again . Ridiculous company full of excuses

Despite the 2nd shower of the morning being tepid the other facilities and comfort were excellent. The breakfast was very good and relaxed and made particularly enjoyable by the excellent and cheerful Judith - a great asset! The cappuccinos were the best I'd tasted anywhere outside Italy!