London: 301 hotel ditemui

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Terokai Ulasan Tetamu Hotel di London

Crowne Plaza London Ealing, an IHG Hotel

Crowne Plaza London Ealing, an IHG Hotel

4/557 Ulasan
I stay with the IHG group every week and one hotel stay rolls into another. However tonight's stay deserves a positive review thanks to young man on reception called Joshua. I arrived at the hotel extremely early, just after 14:00 and understandly my room was not yet ready. Joshua gave me a drinks voucher and set me up in the downstairs bar / restaurant. It's comfy and quiet down there and I was able to get on with some work. Once my room was ready I discovered that I had been upgraded which was a pleasant surprise. Then later in the evening Joshua was kind enough to bring me up a fan along with a key that allowed him to open the windows. So often you're just another number, but not tonight. Joshua was friendly, knowledgeable, professional and polite. I will use this hotel as often as possible and recommend it to others.
Crowne Plaza London Kings Cross, an IHG Hotel

Crowne Plaza London Kings Cross, an IHG Hotel

4.2/588 Ulasan
Great convenient location, situated a few bus stops from Kings Cross station where there’s food and convenience stores. This is a good hotel for families, business and solo travelers. Room was clean and tidy. A little cramped but that is expected of London. Order grilled salmon from room service one night and Reshma was warm and friendly. The reception were super helpful and accomodating to my requests. I appreciate the staff providing me with the necessary support when I was sick. Overall, highly recommend this hotel.
Crowne Plaza London - Docklands, an IHG Hotel

Crowne Plaza London - Docklands, an IHG Hotel

4.1/551 Ulasan
Stayed 4 nights and happy overall with the room and restaurant. However the hotel double charged me - my room was prepaid on Trip, and hotel reception took my credit card details for incidentals. After checking out I found I was charged again for the room, they basically charged a customer without a.) contacting Trip to sort out the payment as it should be, b.) without a phone call to me ahead of taking the money and c.) without the customer authorization (in theory I only authorized the incidental pre-auth). Kudos to colleagues at Trip who followed up and processed the refund within a week! But deeply unhappy with the hotel's handling of the incident especially customer communication! Double check your bank transactions if you choose to stay at this place
Crowne Plaza London Heathrow T4, an IHG Hotel

Crowne Plaza London Heathrow T4, an IHG Hotel

4.5/5314 Ulasan
Heathrow
The hotel customer service is perfect since before I stayed with them. I queried at a late night before I booked the hotel about the airport shuttle bus as I am flying from a different terminal. The staff on the line is very kind and helpful. Hotel staff are very friendly and efficient on check in at late night. I have paid for the breakfast but I left very early. So they have offered me to go to the holiday inn to have the breakfast instead because holiday inn breakfast section will start earlier. They provided fast checkout, similar to other airport hotels. The walking area from the tube station to the hotel is all covered and not too far. So I don’t need to worry when it is raining. But it is a bit cold in April, so make sure you have enough clothing. The hotel room is reasonably big. Only shower area is available in my room. The room is clean with a notes left by the cleaner, not sure if this is IHG policy or not. But this is really responsible. Bed is comfortable and there is charger next to it as well. There is free water bottle available in the room as well.

Soalan yang Kerap Ditanya

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