Ulasan Novotel London West

All staff there were very friendly and helpful. Rooms were reasonably priced.

The hotel is in a great location with nice staff, but the room view was poor. While the room looks clean, it had dust in detail. Despite the good service, the bad view n dust made the overall experience just average.

Hammersmith station and bus stop is convenient for you to go everywhere The minibar offers drinks and snacks There are many Novetels in London, you will get which you really wanted to avoid the different locations. I just want a nearby Novotel close to Marriott in Canary Wharf area and when searching only in put novetel and at results get a west part one which is far from the canary wharf

Breakfast buffet was really good, but some hotel staffs were unfriednly, room was really cold. Air condtioning system didn't work, so I requested to change my room but the other room was also cold. If you stay here, please take some hot stuffs. I asked them to bring heater but they didn't.

the tube station which the hotel is located is convenient as you don't have to change to another line for most important sightseeing stations. Although you need to walk a bit to the closest tube station, the distance is not long. However the hotel cleaning staff didn't refill our shampoo from last client that the bottle remained empty until we had reminded the hotel twice about refilling. The hotel gave offer to have drinks (once) at their restaurant and it's a happy experience.

Very nice and convenient. Although small, it is well structural and functional.

This is the old hotel but renovated. However, everything in the room is quite good especially the flush toilet. The staffs are friendly. But when our room called them to get the daily amenities when we came back to the room, they accepted our requests but did not provide anything. May be because it was in late evening already.

Location is good although not the closest to city Center

The hotel was as expected, staff helpful. However the usb hubs in the room didn’t function and there was no indication that they didn’t so having arrived late evening with a busy three days work ahead, I then woke up to a Flat phone and iPad. Reception then told me, on my enquiry that only the refurbished rooms had functioning sockets but plugs were available in the shop area. At £17 each I was unimpressed as I had no time to get down to the shops and get some charge going before my working day. Small things can cause unnecessary anxiety to solo female travellers and no phone is at the top of the list. So hence my poor rating. Food also was expensive and very average, go elsewhere.

Great service, nice breakfast options, good location.

When we arrived, we kept being sent to the wrong room. Moved three times with two young kids who were very moody by the time we actually got into the right room. Staff are friendly but unfortunately they had something different on the system which didn’t give us a good start to the trip. Bathrooms and rooms are dated. Hardly any sockets and half of them not working. Parking is convenient but unfortunately when we put our car in the parking it was not giving out the tickets so they just approximated the charge of parking for me which I know I paid over for. The reception area is gorgeous, and breakfast is good. I’d probably look for a better hotel next time around though purely because of the rooms!

the room is ok but not as tidy as it should be. good location. nice staff.

It is 100% below of the lowest expectations. Dirty rooms, the worst service in the Ibis. Yes, I did a mistake and booked less night than I have to stay. They did a late check out and said that it is impossible to extend my stay for one night and gave me 15 minutes to leave the room.

It's a very okaish hotel, rooms are small and very basic for the price they charge