Montcalm East, Autograph Collection

Ulasan Montcalm East, Autograph Collection

Montcalm East, Autograph Collection

151-157 City Rd, Hackney, London, EC1V 1JH, United KingdomLihat Butiran Hotel
Montcalm East, Autograph Collection
Montcalm East, Autograph CollectionMontcalm East, Autograph CollectionMontcalm East, Autograph Collection
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
113 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.3
Perkhidmatan4.4
Kebersihan4.3
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Atur mengikut:
Semua ulasan(113)
Ulasan positif(10)
Ulasan dengan gambar/video(3)
Ulasan kurang baik(3)
Pengguna Tetamu
Bilik Keluarga Bersambung(Affair)
Menginap pada Okt 2023
Melancong bersama rakan
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Okt 2023
This is by far one of the best hotels I’ve ever stayed at. The service from the staff was incredible, so thoughtful and kind. The room wasn’t ready for check in time unfortunately. The hotel is beautifully designed. I will definitely be back.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for staying with us and for taking the time to share your review.I am glad to read that Montcalm East has become one of your favourite Hotels and we look forward to meeting you again soon.RegardsIngrid Moreni
Pengguna Tanpa Nama
Bilik Superior King
Menginap pada Jan 2024
Pasangan
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 30 Jan 2024
Great location with various eateries and groceries nearby. Close to train station and buses. comfortable and clean room. Staff were pleasant and helpful. Carpet was a little sticky in room when we arrived but it got better after housekeeping came twice.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for staying with us and for taking the time to share your review. I am glad to read that Montcalm East has become one of your favourite Hotels and we look forward to meeting you again soon. Regards Ingrid Moreni
lewiskelly
Bilik Deluxe
Menginap pada Okt 2022
Pasangan
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 1 Nov 2022
As we arrived staff greeted us, and were very helpful. Check in was easy. Room was very clean, very comfortable beds, coffee machine and everything we needed, including soft robes. Pool was nice a little cold but the hot tub was very warm so very much enjoyed. Again all areas were very clean and comfortable. Breakfast was OK, some bits were alittle cold, but the chef cooked me poached eggs to perfection, and was a good range of cereals, pastries. All in all a very good stay and hope to go back Thank you Montcalm East 🙂
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager
Pengguna Tetamu
Bilik Standard
Menginap pada Feb 2023
Solo
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Feb 2023
Lovely relaxing stay
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager
Henry0312
Bilik Keluarga Bersambung(Affair)
Menginap pada Mei 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Jun 2024
非常的好 附近有車站 好幾間超市 還有連鎖咖啡廳 雖然不是在市中心 但去哪裏都不遠 十分鐘會到不少知名景點 總體來說還會再入住
Terjemah
Jawapan daripada Pihak Penginapan: Dear Henry0312,Thank you for choosing Montcalm East and for your positive feedback! We're delighted to hear that you found the location convenient with easy access to transportation, supermarkets, and coffee shops. It's great to know that the proximity to famous attractions made your stay enjoyable. We look forward to welcoming you back in the future!Warm regards, Christian Belmonte Front Office Manager
Pengguna Tetamu
Bilik Standard
Menginap pada Jul 2024
Solo
5 ulasan
2.2/5
Disiarkan pada 11 Ogo 2024
首先房間的燈光設定不方便，浴室的水温也無法調節。此外，最讓我無法忍受的就是在我退房之後，也沒有我的確認之後扣了我每天兩人的早餐，四晚的住宿總共扣了我152磅，我一個人住宿怎麼來的兩人份早餐？後來經過多次溝通，説我在入住的時候同意了早餐。如果我同意了早餐，怎麼可能每個早上從來沒有去過餐廳？更何況我一個人住，哪裡來的兩人份早餐？真是想坑人想瘋啦！一個所謂的五星級酒店，在退房的時候都沒有任何確認直接扣錢，這操作也是聞所未聞！勸退各位，一定不要入住！
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,I am truly sorry to hear about your experience at the hotel. It sounds incredibly frustrating to deal with issues like inadequate lighting, unadjustable water temperature, and especially the misunderstanding regarding your breakfast charges. Your feelings are completely valid, and it's disappointing when expectations aren not met, especially at a five-star establishment. I hope that you are able to resolve the situation and receive a fair outcome. Thank you for sharing your feedback, as it is important for others to be aware of such experiences.Sincerely,Guest Experience Team
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Mac 2024
Bisnes
15 ulasan
3.2/5
Disiarkan pada 10 Apr 2024
倫敦酒店通病，貴而小，非常普通的酒店，但是總體安靜睡的還可以。早飯普通能湊合, 酒店服務還算可以，問了都會很nice的幫你解答。
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely,Montcalm East Management Team
Pengguna Tetamu
Suite Junior Dilarang Merokok
Menginap pada Sep 2024
Keluarga
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Dis 2024
服務很好 前台幫忙辦了很多行李 地理位置和交通都很方便
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our location, amenities, and staff to your liking. We look forward to welcoming you back in the future for another fantastic stay! Kindest regards,Christian NasoGuest Experience Manager
Pengguna Tetamu
Suite Junior Dilarang Merokok
Menginap pada Dis 2023
Melancong bersama rakan
2 ulasan
2.7/5
Disiarkan pada 28 Dis 2023
房間尺寸是可以的，但是前台和用餐服務很差，酒店搞錯亂收費，給前台打電話詢問去，全部都是甩鍋，至今都為你有收到退款，印象非常差勁！
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for staying with us and for taking the time to share your feedback.Unfortunately you haven't shared your name and it is impossible for me to investigate further.RegardsIngrid MoreniGeneral Manager
cassandra0625
Bilik Superior King
Menginap pada Jun 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jul 2024
給小朋友的禮物特別驚艷
Terjemah
Jawapan daripada Pihak Penginapan: Dear cassandra0625,Thank you for staying with us and for sharing your feedback! I am delighted to see you had an overall good experience with us, I have shared the comment with the team as a moment of celebration. I hope we will be able to welcome you back soon!Sincerely, Christian NasoGuest Experience Manager
Fengzhongbaihe
Bilik Superior King
Menginap pada Jun 2023
Keluarga
8 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Ogo 2023
精緻舒適出行方便
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for staying with us and for taking the time to share your review.I am glad to read that you enjoyed your stay and look forward to welcoming you back soon.RegardsIngrid MoreniGeneral Manager