Ulasan Earls Court Hotel

Cheap for the price so you get what you pay for

On arrival to the property there wasn't anyone in reception waited for half hour for someone in reception finally after numerous phone calls someone checked me in got room with own bathroom room was clean that probably was only thing what was good thing tv was broken beding was awful pillows was so paper thin blanket was worn out hardly covered you In freezing cold room after hardly any sleep in cold room was time to shower Bathroom was small with broken shower curtains and pieces of tiles falling of toiletries was cheap quality and imposible to open complete nightmare wouldn't stay there again or recommend to anyone else

Hôtel à éviter, chambre très petite avec douche cassée, moisissures dans la salle de bain, pas d’ampoule dans les lampes, draps moisis. Impossible de prendre douche dans notre chambre. Pas de petit déjeuner possible durant notre séjour. Une catastrophe

Pros: very good service from staff when arrived. Provided with useful information about check in, local amenities and hotel services, very considerate with handling my luggage to the room for me. Clean bedding and soft pillows / mattress. Good location for tube and shops Cons: you get what you pay for. Cheap for a reason. I was meant to stay with my friend, who cancelled which i was thankful for because the size of the room was small even for solo use (to be fair I understand this could have been a decision by staff on my arrival and might have been assigned a different room if my friend had arrived with me.) Overall it was run down needing some TLC. The wallpaper was grubby and things hanging off the wall, stains ingrained on the chair and the furniture damaged. It was noisy. I stayed in the room behind reception and constantly heard doors banging heavily, conversations with guests and staff loudly on the phone. I was informed that reception was a 24hour service and when I came to check out at 5am, there were no signs of life. Windows closed and lights off. I tried to open the window to leave my key in a secure place and heard a noise which gave me the impression I’d woken a member of staff who could have been sleeping on the floor out sight - and my “interruption” was not received well and quite curt with me, which sadly left me feeling upset when I left.

Cuando vimos las reseñas sobre la falta de limpieza, humedad, chinches, y las fotos que no se correspondían con la realidad, intentamos contactar con el alojamiento por distintas vías. Estoy embarazada y es importante para mi salud, sin embargo, se limitaron a cobrarnos la reserva sin dar explicaciones. Este alojamiento no debería estar en hoteles.com y voy a pedir explicaciones a la web. Tuvimos que alojarnos en otro sitio y perder el dinero? Debido a la falta de confianza de este sitio, al que muchas reseñas definen como hostel para vagabundos.

This is not a hotel. It’s a hostel for homeless people and migrants. I was in the basement. Outside part of the hotel. Homeless lady had a room next me who was smoking. Migrant men smoking at 5am. So much noise. No window. Light coming through glass top of door. Hot water could not be adjusted in the shower. Bed mattress was dirty. Horrible place

1.施設は古く部屋は狭い。2.シャンプーはあったが石鹸がない。3.ヘヤードライヤーがない。4.ドアの鍵が旧式でスムーズに施錠解錠ができない。5.シャワー室な明かりが極端に暗い。6.チェックアウトの前日1日だけだが部屋の明かりが暗くなったりした。7.朝食が無しになったとの明確な文言がなく無いと言われ戸惑った。しかし食堂ではセルフサービスながらインスタントコーヒー、紅茶、オレンジジュース、林檎と自由に飲食できるサービスがあった。8.バスタオル、シーツ交換は2日に1回と言われたが交換無しの時があった•••と、色々あったがその都度受付のスタッフに言ったら改善してくれた。その改善対応は評価できるが不満は残る。宿泊料金が安いのでそんなものかと思っている。旅慣れていず英語が話せない人には不向きかもしれない。場所は非常に便利。

It was a nightmare very scary rooms the bed was uncomfortable, wakeup all night was very very uncomfortable

Great customer service

Terrible staff, rude, dirty, full of insects

Toilet seat was broken and that did not fixed it , it’s dangerous for every one , specially for the old people, they can slip and got injured easily, totally unacceptable

Very helpful staff, clean sheets and towels, decently comfortable bed BUT my basement room was tiny and airless, also a bit damp. Location and price for me were the deciding factors and I only needed a place to sleep but spent almost no waking time in the room.

Friendly staff. The hotel is old, but everything works, and is clean. It is close to the subway, and the street, and there is some noise.

the household is a kind person