Hotel berhampiran Luisa Spagnoli, London

The room was basic but adequate. I don’t think there are renovations being done at the moment (June 2024) but we were on the top floor and in an old style room. I was generally clean but dirty marks on the pillows. The bathroom however, was really smelly and not pleasant to use. Top floor not for those with vertigo!! That said it was a great location and staff were lovely. I expect the renovated rooms will be lovely (and more pricey). Value for money in the room we had was good.

Only 1 - 2 min walk from Russell Square Underground station. Comfortable bed and room is ok to fit in 2 adults and 1 kid. However there were insufficient room for us to open our luggage. We had to open the luggage one after one to take out our clothes. No drinking water was provided hence we had to buy from convenience store and carried back to hotel. Good thing is Tesco is only opposite the underground station. Wish to suggest to provide adequate trainings to front desk staff. When we checked in we were informed that our booking was canceled. (I have fully paid for the room upon booking) I showed to the staff the booking details but she still insisted our booking has been canceled, instead she asked me to call to the agent and get the agent to contact the hotel. I had no choice but to “follow her instructions” to do so. After 10 min trying to contact the agent (due to different time zone), the front desk staff called me “madam” many times from her counter (it was about 300m away and I was not aware that she was calling me), and told me that she has found my booking. When I asked the reason why initially the booking was canceled but now it was found, she did not answer me but to pass me the room key. After checked in to the room, noticed that both the lamps near the bed were not functioning and we called to front desk (only 1 light in front of the washroom was working). We were informed that the one who is able to fix it has left and we had to wait till the next morning to get the lamps fixed. Eventually they sent us a table lamp for that night.

It was great to stay if you consider the location and budget first. and unlike some reviews in google maps, there was no bug at all and my room 304 was quite clean. i cannot say it was 100% clean because there was slight dirt on the desk but it was not a big deal for me. most of all, they kept my suitcase very safely with a baggage tag so i did not need to worry about missing my bag. and the staff were all friendly and kind. they helped me in many ways. however, wifi was not working during my stay because internet had some problems when connecting wifi. anyway, since i had only 4 days, minor problems were not bothering me. london is too expensive i need to stay in a decent hotel with a reasonable price and a good location to save my time and money. i would like to recommend you to stay here if you consider the location and price as your priority.

The hotel is quite dated. There is no option to open the window so no fresh air in the room. Air conditioning in the room is quite noisy so we had to turn it off for night. The sockets are quite old I would say with the strange noise when used, instead USB worked better. Bathroom is quite old the shower was partially broken. It was okay for one night stay.

Very clean, comfortable, and check in and check out very efficient. It would have been nice to have been able to have a proper dinner at the hotel. Nonetheless, I would definitely stay here again as we enjoyed the Thai restaurant just across the road.

What an amazing apartment. Great location as we’d been to Bridge Theatre. So very clean. Great kitchen area. Didn’t use it much as ate out but kitchen had everything you should need in it. Bathroom was perfect. Spacious. Great shower. Handbasin. Lovely white towels. Washing products too. Very comfortable beds. Great sleeping area away from noise of traffic. All in all a great apartment in a great area. Very pleasant and friendly staff. Would most definitely stay here again.

Stayed for a night and got an amazing room! Very spacious and comfortable, im extremely grateful! Definitely will be back! Complete amenities and a great view too! The shower was lovely, fully functional and detachable. I had a massive view, and a double bed. Breakfast was an option but and seemed lovely but I didn’t try it as I was there briefly.

Fantastic place to stay if looking for budget option solo or as a couple in London. Very comfortable, modern, clean rooms. Very good WiFi, excellent staff (Vineet and Deep extremely helpful lovely and accommodating). Rooms are obviously small as this is a capsule hotel but really great experience if you’re looking for somewhere to lay your head when in London.

Stayed here for one night, amazing staff, brilliant spacious room. If you have Hilton account then they will give you a room upgrade depending on your status. I also got a free breakfast and warm cookies on arrival. The breakfast is a buffet style and was amazing. Room has a coffee machine which was a big plus! Perfect location for London City Airport or the close by entertainment/ business areas (Excel and Canary Warf)

To here because of catching the flight after checking out from the uni student hall. The hotel is close to Terminal 4 of Heathrow Airport and the instructions for going to the hotel are clear, just about 5 minutes from the terminal exit near Heathrow Terminal 4. Go upstairs via the lift to the level written 'hotel'. The staff is very nice and they allow me to check in at about 12PM which is normally after 14PM without any charges. The staff is friendly and willing to solve problems. The room I got is really nice and see no dust or trash in the room. The bed is nicely tidy and all the devices in the room like tv, clothes iron and its desk, dryer, etc. The free breakfast included for all guests is not very impressive but fair enough. It's a buffet and it had bread, beans, bacon, sausage, etc, just a classic all-day breakfast you can get in the UK. The check out process is simple, just drop the card into the box named Check Out and you can freely leave.