WangOu Taoxichuan Hotel

The hotel was newly built in 2023. The staff really needed to be trained. Front desk staff were the 85%s. The staff from breakfast restaurant were like people getting food for free. They never brought smiles on their faces 😓. I’m going to give them 50%. The cleaning crew needs to be trained indeed. They never care if you were in the room but just wanted to do their jobs on their own schedule likely 2-3:00 pm. They don’t know where to store their cleaning cart but under a dripping ceiling 😅 with all guests’ towels on top. The bath towel were store under the sink on the dust next by the laundry basket.

設施：新建酒店，設施較新，房間功能區設計較合理，但床頭和電視插座都沒電，問了前台，得知電閘不穩定，需改善。 衞生：乾淨 環境： 陶溪川創意園內，周邊環境安靜，上午基本沒人，下午陸續熱鬧，社區圖書14:00-21:30，創客中心提供給青年孵化和創業機會，作品可租賃櫃枱售賣；外圍廣場，有手作集市小吃夜市、共享籃球場、廣場酒吧等，都是晚上開始營業。步行到網紅咖啡、三江口、西街，在1-1.5公里，約20分鐘左右；打車到青瓷博物館、萬達基本3公里左右；到高鐵站4公里，約10分鐘。 服務：早餐品種不多，有2-3種甜點，少見，表揚；房內無WIFI，電話撥大堂，沒有標識，不夠人性，衹能通過手機撥打外線，和前台建議可在電話、床頭設施提示卡或簡要標識，方便客人聯繫，得到反饋，已多次向上反映，至今未改善解決，無視客人建議，需改善。

酒店就在陶溪川文化街區，裏面的煙囱，水塔，古樹，好像訴説以前的故事，文藝代入感太強了！前台小蝶服務態度很好，國慶假期給爸媽的大床房升級成套房，給爸媽帶來的小驚喜！酒店後面就是甌江溪，適合走一走