Pengguna Tetamu
31 Januari 2023
Check-in is at another location further along the road. Check-in was slow, and the person uninformed and confused as to the group booking I was included in. The room appeared to have been recently "refreshed". The bench top had been painted, and although the paint was dry, it was sticky to touch and a plastic bag placed on it lifted the paint when removed. There was no internet in my motel unit, however at the other end of the units I could access the motel's internet and also at the check-in facility. For the first couple of days I raised this with motel management who said they would fix it. By the third day they became very defensive and on the fourth day outright aggressive at their approach to me, despite me remaining calm. On check-out the man at the desk aggressively raised his voice when I expressed disappointment at the lack of internet and told me it was everyone else's fault but not there's, and in the process was extremely rude. I will choose not to stay at this place again.
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