21C Museum Hotel Louisville

What a disappointment. 2inch gap between the door and the floor allows all the noise from the hallway to come in. HVAC fan buzzed all night long and is so annoying. Placement of light switches to turn on/off the lights are not well placed. Disappointing experience.

I had such a great stay and having the museum to explore was even better. The art was fascinating and was such a great kickstart to my day. The special touches in the rooms were wonderful like a plush robe, dark chocolates, and a Nespresso machine. Proof that is connected to the hotel has amazing food as well. Can’t wait to check out other 21C hotels.

Very clean, great spacious room with 20 foot ceilings. The bed was soft and the room was quiet. I really like this place I will definitely stay here again when I’m in Louisville. The location is perfect also. I would skip the bar even though the waiters were great the food was way overpriced for average food. Many great places in walking distance.

The 21c was, as always, a unique property with an awesome bar/restaurant. The biggest complaint was the noise level from room to room. We could hear people sneezing, snoring, yawning, and simply talking to each other at a normal volume/tone. The walls were PAPER thin…this is not something you would expect for the price of this property. The front desk also did not inform us of some of the perks of the hotel at check-in (coupons, drink specials, etc); we inevitably learned of these through another guest that we happened to meet in the lobby.

Our stay was amazing. The hospitality was tremendous. The hotel and people that work their do a great job at making you feel welcomed and taken care of.

In addition to being a fine hotel in the usual ways, this hotel is also an experience thanks to the art. The art goes beyond being an interesting visual amenity; it’s a theme that runs through all places and aspects of the hotel—it’s part of the rooms, the bar, the restaurant, the lobby, and the gift shop. Our room was comfortable with two exceptions: 1) the layout of the room makes for a tight entrance or exit from the room itself and into or out of the bathroom, and 2) poor soundproofing—we could hear the guest in the next room cough, talk on the phone, etc., and the conversation among the housekeepers in the hallway might as well have been taking place inside our room. Still a lovely hotel and I wouldn’t even try to talk anyone out of staying there, but these drawbacks do detract from the otherwise high quality of the experience.

Unique property with two-floor onsite art gallery. Enjoyed walking the gallery after a very long drive, and was inspired by the themes of its featured art. Valet parking was convenient. Valet even charged my Tesla while parked.

This was one of the most fun hotels I've ever stayed at! Great helpful and friendly staff, great decor, art everywhere and a nice spacious room! Loved our experience here and would definitely stay here everytime we visit Louisville.

Nothing wrong with modern art, but this isn’t art. It’s left-wing political activism and propaganda. Rooms are a good size but that’s the only positive thing I have to say about this hotel. We even got turned away at breakfast, they said they were at capacity and couldn’t even give me a time estimate on when a table would be ready, basically just flat out refusing to serve us even though we were willing to wait since we were staying at the hotel.