Hotel berhampiran ພະແນກການຕ່າງປະເທດແຂວງຫຼວງພະບາງ, Luang Prabang

This accommodation is perfect for travelers seeking comfort in the heart of the city. The minimalist-style rooms are cozy and the beds are incredibly comfortable. The night market view from our room was amazing! The staff were friendly and welcoming, making us feel right at home. The location is unbeatable, with easy access to shopping, dining, and major attractions. We would definitely stay here again

The staff are so lovely here. Very accommodating and always have a smile on their face. The room was very spacious which was a god send for us as we had been travelling for a few weeks in Vietnam beforehand, and some of the rooms we stayed in were quite small in comparison. They provided amenities and a stocked mini bar. The rooms are located with a few metres of the night market, and the morning market starts just outside the front gates of the accommodation. The people there were so quiet that you couldn’t hear what was happening outside of your room or on the street. We did have a bit of a giggle at the sleeping arrangements, as the bed was two pushed together, but this didn’t bother us. The door we had was a bit tricky as it was wood and seemed to get stuck… quite possibly due to humidity.. but a bit of elbow grease doesn’t hurt. Breakfast was great with fruit served along with your choice of meal. I opted for the noodle soup one morning and the second morning eggs. Very tasty. The meals were very generous. They even kindly packed us takeaway breakfast as we had a morning flight to catch to our next destination.

無論前台還是餐廳，所有的工作人員都很熱情，房間很乾凈，枱麪，桌子甚至地板，都摸不到灰。

The Souphattra hotel in Luang Prabang is a very good hotel. All the staff, miss Noy, mr. Neng, mr. Bounpasirth as front-office manager and the drivers: mr. Khamsay, mr. Ter and mr. Bounthad were very special and friendly. Cleaning was excellent. Breakfast personal was also very good. Thanks for everything. Free bikes, free shuttle and beautiful swimmingpool.

I choose this hotel due to the decoration style and location also now rate is good. Hotel is small but convenient, location is great ; nearby by the river and tourist attractions. Staff service is excellent, all are very helpful with smile. Room is good, clean but wall and ceiling need to touch up. Breakfast is not variety, I prefer to have local foods outside the hotel.

A very enjoyable stay. The villa is conveniently located near the Mekong riverside and within short stroll distance to most major areas of interest in Luang Prabang. Room is spacious and cozy, with a nicely sized bathroom. Reception helps to book trips and services at a lower cost you may not find outside, with pickups at the villa as well (except for, of course, boat rides). Tiny issue was the lack of toothbrush and toothpaste. The rest is provided.

50대 혼여행자입니다. 라오스 호텔의 대부분이 소규모로 운영됩니다. 직원분들은 엄청 친절합니다. 꽝시폭포 조인밴 예약 100,000만킵 오토바이 새거 하루렌탈 250,000킵 호텔에서 예약했습니다. 이 호털은 반지하가 있어 싼방 예약시 반지하에 배장될 확률이 높아 보입니다. 호텔앞 테이블에서 멍때리기에도 감성이 있어 보입니다. 조식은 일반빵이랑 커피입니다. 위치적으로 좋아 근처 가게도 많고 메콩강이랑 가깝고(걸어서1분) 몽족아히장도 가깝습니다.(걸어서 5분) 가까운 곳 미니소도 있지만 물건이 별로 없습니다. 미니소 약국 옆에서 썬크림이랑 밴드를 구입했습니다. 호텔에서 환전은 안됩니다. 한국사람 기준으로 방이 그렇게 청결하지는 않습니다. 직원들의 친절함으로 일부 불만은 덮어집니다.^^ 유럽쪽 여행객들이 많이 묵는것 같습니다. 대체로 가격 대비 만족합니다.

Although the hotel probably offers about the same as most others in the area and is comfortable enough, this review is affected by several negative aspects. First, the room I reserved and paid for was not the same as the one allocated to me. Reserved a premium double Room allocated was a standard twin. Can only assume the proprietor didn't bother to cofirm that the booking detail natched up with the room provuded. I had forgotten what I had actually paid for and only came to realise it was different after I had unpacked. The specified features of the premium room included a 'private spa', balcony and queen sized bed, all absent. Refrigerator did not work. The room I received was priced about $12 per day less than what I paid for. Free breakfast is included and provided by a separate restaurant on the Mekong (nothing special but OK). Another seemingly minor but annoying aspect was the lack of hot water. No kettle provided but there was a water dispenser with hot water option which also did not work. The reserved room with balcony was upstairs, however was shunted very quickly upon check-in into a standard twin room situated 3m from the reception desk. Not the end of the world but in hindsight irritating and just took the edge off my stay in Luang Prabang. Overall not too bad but overpriced, especially considering the items absent or malfunctioned.

選擇他家完全是看中了超棒的復古風， 加上他家在布吉岛的酒店風評還不錯， 沒有太多猶豫就訂了。 Check in時我們打算包一艘船游湄公河， 值班經理很熱情的詢問需不需要預訂一些食物， 而且可以幫忙布置， 另一位年紀稍長的女士看我掛着相機， 把我帶到了他們的藏酒室， 讓我拍一些照片， 還說可以選一款紅酒帶到船上。 看了MENU以後我們覺得並不是很喜歡， 就表示衹包船就好， 值班經理的態度馬上發生了大轉變。 由於當時房間還沒有準備好， 我們出去溜達了一圈， 回來剛好碰到他熱情洋溢的送走了一羣白人住客， 看到我們回來再次展現戲劇性變臉， 轉頭對前台說“304、305”就走開了， 前台倒是還算熱情， 幫我們把行李送到了房間， 並詳細介紹了房間情況， 這是在這家酒店遇到的第一個不愉快。 由於他家SPA在琅勃拉邦很有名， 在預訂時我訂了含SPA的套餐， 辦理入住時前台並沒有詢問是否需要預約， 之後我想起來與前台預約， 被告知當天已經約滿， 因為第二天我們中午就要離開琅勃拉邦， 便把時間預約到第二天早上9點， 結果當天晚上卻跑來告訴我們， 第二天早上的也滿了， 衹能選擇中午， 這樣我們便沒時間做這個項目， 前台說他的權限無能為力， 我們可以第二天與經理溝通。 第二天退房時我們向經理提出這個問題（原來昨天那位女士就是經理）， 她表示可以送我們一瓶紅酒， 感覺她對紅酒真的很有執念， 雖說他家在酒方面的選品還不錯， 但是這個處理並不讓人滿意。 我們說我們不需要這瓶紅酒， 而且我們是兩個房間， 她又提出可以送我們去火車站作為補償。 由於時間比較緊， 不想再做過多糾纏， 衹能同意。 臨走前她還找我要昨天在藏酒室的照片， 原來在這等着呢。 早上吃早餐時， 我們是主動要的餐單， 我們就坐以後旁桌來了兩個白人， 同一個服務員就很熱情的送上菜單， 並且殷勤的問他們今天過的怎麼樣， 那諂媚的表情讓我覺得有點噁心。 那位女經理當時也在餐廳， 上菜時全程麪無表情， 放盤子的聲音還特別響， 這不應該是一個酒店經理人的素質。 總之， 這家酒店舔白很厲害， 看到不少國內住客在他家也有類似的經歷， 發出來讓大家避避坑， 他家的價格和服務非常不匹配， 琅勃拉邦好酒店一大把， 實在沒必要在他家花錢找不痛快。

I took a half day emountain bike this morning with 2 other people. I was super excited having paid $75 for it, had high expectations... The bike itself looked fine, however it could not handle steep hills. I asked another guest on the tour to test it as I was really struggling. He said it had no oomph or power on the steeper hills. He too ended up pushing it which he didnt have to do at all on his bike at any point. The others were motoring through pain free and they were older than me. The guide tested and said it was fine. Of course. The climbs were steep and it was exhausting. We never got to stop for photos or admire the scenery and it felt like an endurance test. We were then taken on a hike to some caves but I couldn't manage it after the exertion of getting there. The guide never checked on me and just let me go down alone. There was a van with three men in it (at this point I didn't know they were going to take my bike to the next village). As a solo traveller my first thought is my safety. Here I am waiting (no phone signal) in the middle of nowhere with these three young men there. The woman in my group observed there was 'bedding in the back'. It was unacceptable. I was then deposited I'm a village somewhere (alone) and waited for the others. Please note I am fit, lift weights and play badminton in a league. I have also played semi professional football. I gave them the opportunity to make it right but as ”the guide said it was fine” it clearly was, fine. Breathtaking. I also felt the reply had a degree of judgement in it ”difficulties completing the course” like I'm a 39st unit! There are no managers/decision makers on site. A premium price for a basic product- should have just hired a mountain bike for a tenth of the price. I hate giving bad reviews and if it had cost a bit less then I probably wouldn't but I really think people should know they are rolling the dice with this company. Absolute waste of time and money. Lunch was ok. Avoid. I feel so mugged off.