Ulasan Premier Inn Luebeck City Stadtgraben

Top Location and clean hotel.

The environment is good and the transportation is convenient

To entire hotel friendly staff. Everything was clean and tidy, so a positive impression as soon as you entered. Despite the room facing the street, no noise penetrated. Good beds, but these are apart. Nice big shower, everything neat and clean. The staff at the bar were in a good mood even late at night. The breakfast was good, coffee can be selected from two machines. Tasty, small rolls and sufficient toppings are available. Only with the scrambled eggs there is room for improvement. We were pleasantly surprised by the hotel, especially since the city center is within easy walking distance.

Lage und Preis bewerte ich mit sehr gut. Die Mitarbeiter waren nett. Der Preis für den Parkplatz ist mit 16 Euro/Tag etwas hoch, aber dafür ist man sehr leicht zu Fuß bei allen Sehenswürdigkeiten (z.B. dem Holstentor). Ich würde das Hotel wieder buchen, wenn ich nochmal nach Lübeck komme.

Die Lage ist zur Innenstadt empfehlenswert, unser Zimmer war für 3 Personen klein, aber sauber, die Duschtür ging nach innen auf, unpraktisch, wenig Ablageflächen im Bad, zu wenig Handtuchhalter, keine Regale oder kleiner Schrank für Bekleidung, kleiner Kühlschrank wäre im Sommer auch empfehlenswert, Frühstück war in Ordnung, alles vorhanden, es dauerte nur bisschen mit nachlegen, meist nur nach Hinweis von Gästen, Frühstücksraum etwas klein, wenn das Hotel ausgebucht ist, im Großen und Ganzen für Kurztrip zu empfehlen

Receptionen var ikke jule pyntet, lamper var støvede , gulv tæppet i vores værelse havde en stor plamage af noget ubeskriveligt , og så havde vi oplevelsen af en kakkelak på værelset 😵💫.

Gut Erreichbar, Parkplätze direkt vor der Tür. Altstadt zu Fuß in wenigen Minuten erreichbar. Zimmer gut ausgestattet, groß und sauber. Klare Empfehlung.

Premier Inn immer gut

Tjek in was rough and rude. When done we asked for something to drink in the bar, and got a rude answer telling us the bar is closed - meaning we must know that. The receptionist on the 14th of December 2025 should not work with other people. Wery disappointed behavior. Next time in Lübeck it will definitely not be premier inn.

Despite the hotel being truly beautiful, our arrival experience was shockingly unprofessional. We reached the hotel around 10:30–11:00 PM after an eight-hour drive, only to be met with two receptionists whose behavior was dismissive, irritated, and openly confrontational. The blonde receptionist did not greet us, avoided any eye contact, and walked away to the back office without acknowledging us. When I asked politely for check-in assistance, she responded with: “I need to finish my work. If you’re tired, that’s your problem.” There were no other guests, yet we were deliberately kept waiting 15–20 minutes, during which the second receptionist also sided with her colleague and raised her voice at us, insisting that arriving at this hour was “our responsibility” and not their concern. Afterward, we were given a noticeably worse room and told again, in a dismissive tone, that arriving late was “our problem.” The hotel itself is impressive, but the attitude and conduct of the reception staff completely overshadowed what could have been a wonderful stay. A hotel of this quality deserves front-desk staff who meet its standards.

Good value comfortable room and clean spacious bathroom. The breakfast choices were excellent, option to have food in the hotel in the evening and nice bar area. Service generally good, but when checking out the receptionist refused to let us refill our water bottles, stating the tap water was not to take out!

We stayed at the Premier Inn Luebeck City for two nights during our trip to Germany. The hotel is located a 5 minutes walking distance from Holsten Tor – the entry point to Luebeck’s old town. For our two night stay we booked a slightly larger room “Premier Plus” which was located on the third floor featuring also a capsule coffee maker, complimentary water, ironing board & iron and a mini fridge. The hotel is certainly new and the room as well as communal areas felt still very fresh with no sign of any wear and tear on the interior. The room and bathroom were also very clean. Check-in and check-out was very quick and hotel staff has been very friendly. The hotel also features a parking garage with a limit amount of parking spaces. The parking costs are EUR 15/night. Overall, we enjoyed our stay at the hotel and would certainly recommend this property.

We went for Lübeck for a weekend stay and stayed at Premier Inn in Luebeck. The hotel is really great: nice and clean rooms, nice breakfast and really friendly and serviceminded hotel crew. The hotel is located very close the the historical gate to the city. I can highly recommend a stay at this hotel.

Very new, very clean hotel. We were very happy with our choice. The staff speak English and were very welcoming. Breakfast was €16.90 which was buffet and was good value in my view. Plenty of choice, from sausages, scrambled eggs, continental breakfast I.e. cheese and meats, cereals etc. unlimited coffee and juices, very nice. I would also recommend the hotel for its location, just outside the old city and adjacent to the train station by a short walk. We would definitely stop here again.