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Hotel Lucca
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Lucca: 12 hotel ditemui

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Terokai Ulasan Tetamu Hotel di Lucca

Grand Universe Lucca, Autograph Collection

Grand Universe Lucca, Autograph Collection

4.4/553 Ulasan
My wife and I stayed in the Grand Universe Lucca several times over the past four years, and every time the experience was consistently exceptional. Located in the walled part of the city that's a ten-minute walk to the train station, The Grand Universe is beautifully furnished and decorated, and it includes the most comfortable beds, large flat-screen TVs, and wonderfully appointed bathrooms with huge showers. The staff is absolutely amazing. Georges is the regional manager, and he always goes out of his way to welcome us upon our arrival. Antonia is the on-site manager, and she ensures a wonderful stay for every guest and makes us feel like we're family. Vanessa is her assistant, and she is a consistently bubbly, happy and welcoming host who makes everyone feel appreciated. Ricardo always goes out of his way to greet us and welcome us back, and his kindness and accommodating manner are outstanding. The young ladies who staff the restaurant during breakfast are truly exceptional and kind. My wife and I have stayed in dozens of beautiful hotels throughout Tuscany over the past twelve years and the Grand Universe Lucca is by far one of our favorites. We absolutely love staying there, and that's a direct reflection on the management and staff. The Grand Universe Lucca isn't ”just a hotel,” it's our home away from home in the beautiful walled City of Lucca!
Best Western Grand Hotel Guinigi

Best Western Grand Hotel Guinigi

4.2/544 Ulasan
Hotel situato a pochi minuti dalle mura della città, struttura nuova e molto pulita. Le camere sono ottime ed il personale molto gentile ed attento.
Casa Diocesana di Lucca

Casa Diocesana di Lucca

4/511 Ulasan
The folks who run the place are pleasant, however the place is unfit for very hot summer days because it does not have HVAC or ventilation. They are honest in their description of the facility, but with no bug screens and scorching temperatures, not a place were to rest after a long journey. They were kind enough to help us find another place in nearby Lucca though. They even offered an unquantified future discount on a new direct booking. I asked how much, but they would not say. A little bit off the beaten path with missing signage toward the very end. Simple, but surely restful during the cooler months. Slightly shabby, but that adds to the charm. There was a loose dog on the premises, so if you are traveling with a dog pay attention. Unpaved parking. I cannot tell you much about the rooms because, even if prepaid and not refundable, we went to a better hotel in Lucca. They can use the money to improve the property and feed ***********. Who knows, you might be luckier or, as some reviewer said, may end up in the room above the boiler and have a sleepless night. Traveling in Italy is always an adventure! I hope that, in the future, the owners will outfit at least some of the rooms with HVAC because the setting is very nice.
Hotel Villa la Principessa

Hotel Villa la Principessa

4.3/557 Ulasan
We stayed here for 2 nights with a bus tour group. The location is a bit out of Lucca but in a very picturesque location. There was a pool and pretty garden areas but we were unable to use the pool because of very short hours. The main villa is very beautiful and common areas were interestingly decorated. Our room was in the annex and was small with trees right outside the window. The decor was very dated and the bedspread looked like it was from the 1970's. The room was dark and uninviting but appeared clean. The shower/tub worked well and the bathroom had better lighting. We had dinner here one night with our tour and the food was not very good. Service took forever, and I gave up on dessert and went to bed over sitting there for more than 2 1/2 hours. Breakfast was decent with a lot of choice, but the room was crowded with a poor layout for serving. It was a unique location but rooms could use a major overhaul.
Hotel Ilaria

Hotel Ilaria

4.5/5101 Ulasan
Four of us stayed for a long weekend at this hotel and cannot over praise it. It is well located a very short distance from one of the arched entrances to the town. It is modern and well appointed and very clean. Breakfasts were superb and set us up for the day and there are complimentary aperitifs in the late afternoon. Reception staff were extremely helpful in providing information and restaurant recommendations and arranging airport transfers. We took the train to Florence (having done this journey several times before) but unfortunately it broke down and we were left stranded at a tiny un-manned station. The promised replacement bus did not materialise. We couldn’t find a local taxi or bus and in desperation telephoned the hotel who couldn’t locate a taxi either but instead sent their junior intern Stefano to collect us in his own car to return to Lucca. He was a credit to the hotel and I cannot imagine receiving such fantastic customer service in the UK. Apart from this blip, we thoroughly enjoyed our stay and I would highly recommend this hotel.

Soalan Lazim

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