Hotel berhampiran Swiss Customs Museum di Lugano

L'Hotel Ibis è parte del brand economico della catena francese Novotel. All'esterno si presenta come una struttura ultramoderna, con ampia hall e piscina. Le sorprese iniziano quando si entra nelle camere : sono microscopiche, prive di qualunque arredo, persino di una semplice sedia per appoggiarvi una valigia. Sul letto matrimoniale, sebbene la stanza fosse stata prenotata per due adulti, è presente uno sorta di letto a castello per un ragazzo, posizionato in modo tale da garantire che gli ospiti, alzandosi dal letto, si rompano la testa. Il meglio deve ancora venire. Il bagno è rappresentato da un lavandino, anch'esso microscopico e da una cabina doccia, ospitati all'interno della stanza da letto stessa ed il water è confinato in un minuscolo sgabuzzino in cui una persona normale entra a stento. Il bidet è assente in quanto ritenuto evidentemente inutile. Il prezzo è relativamente economico rispetto agli standard svizzeri ma l'economia non può giustificare un'osèitalità così scadente. Veramente imbarazzante.

We had a wonder stay for two nights. The hotel is a classic with lots of history and a perfect location for walking to the town or enjoying a swim in the Lake. The formal restaurant was outstanding. Be sure to ask for a room with a view of the lake. The Pizza restaurant was perfect for a casual dinner with a great view.

Hôtel avec toutes les commodités(Spa,fitness,piscine....),grande chambre spacieuse avec balcon.Je vous recommande Points négatifs:parking payant et personnel ne parlant pas français(deutsch or english)

Súper decent hotel outstanding staff my stay here with my family was wonderful and comfortable. The best thing about a vacation is to rest well and have a delicious breakfast and this hotel has it all, a first class service, with high quality care, I have to mention what caught my attention the most was the hygiene at breakfast time is very Important for me. I don't have many photos but I do have videos that I can't upload here from the hotel but I have it on my Instagram karol__0729….Very satisfied with our stay, just need to implement the parking

+ Panorama Room is nicely renovated, well decorated. High quality interior (eg nice bar cabinet, closet with good coat hangers…) + bed is excellent + size was good to stay with 2 adults + 2 kids (we stayed only one night) + hygiene is top, everything is super clean + staff is very helpful (guided us well to visit Como and find restaurants) + location is quite peaceful: not too touristic, charming square across the street. But not the ideal location if you want to experience Lake Como directly. It takes a 15min drive to get there (which is’t so far away, but I guess there are plenty of accommodations that are located at the lake itself) - bathroom not renovated - there is paking just near the hotel, but it’s a blue zone (free parking for 1 hour). Everything else is Payable We did not experience the restaurant but it looks like a fine option to eat, so that is definitely an added value

Last minute booking here after I missed my train and had to suddenly rearrange travel plans. Staff super friendly and the lady even stayed late to let me in and kept good communication by email. I had a lovely big private room with comfortable bed and a sink. The hostel is in a superb location and in lovely grounds (I wish I had been able to stay long enough to use the pool!). As it is a hostel the facilities were fairly basic and there was some early morning noise from people as my room was next to reception (get a room upstairs if possible), but nothing unreasonable or unexpected. I would definitely stay here again and recommended it to others I met on my travels

Well..... where do I start, this is one of the most breath taking places I have ever visited in the world. I booked this for my daughters 30th birthday it was her choice to go to Switzerland, neither of us had visited this part of the world before and it far exceeded our expectations. It took a plane, train and a taxi to get us to the hotel so a bit of a journey but sooooooo worth it. We flew to Milan, took a train to Lugano and got a cab up to the hotel. Tip catch the 444 bus from the train station, it so much cheaper than a cab and the bus drops you right outside the hotel, we used the bus every time after that to go down to the town. The hotel itself is stunning, the views are amazing, you have to see them to believe the photos do not capture the utter beauty of this place. You will also notice the peace, all you can hear is birdsong, it is absolute heaven. The hotel staff are amazing, they could not be more helpful. We has lots of questions and time and again they helped even printing bus time tables and giving us maps and tips. We had a welcome prosecco on arrival and then went to find our room. WOW! and what a room We had been upgraded from a garden room to a room with a view of the lake and a wrap around balcony. My daughter opened the balcony door and almost burst with excitement, it was amazing. We had a twin room which was large and super bathroom and even the view from the loo. The room was clean and comfortable, there is a safe, fridge and kettle. You are provided with robes, slippers and even a bag to pop your bits in when using the spa. This hotel has thought of everything. I could write a 10,000 word review on this hotel there is so much to say. The infinity pool is warm and you lean your elbows up on the side and just stare at that view. There is an amazing indoor pool which you can swim into from the outside pool through automatic doors. Tip give the sensors a little wave and the doors open quicker. We had two treatments in the Dot spa a massage on one day and a facial on the other, both fabulous and the staff in the spa are great. Breakfast was included in our room rate and had so much choice. We eat in the restaurant for lunch a dinner but also had room service and dinner on our balcony which was lovely and a little bit cheaper to. The view every where are fantastic, it takes 30 minute to get up the mountain so you are very high. There is a little airport way below and we loved watching the planes take off over the lake and we were still way above them. We took a walk through the Algra mountain one morning and whilst it is challenging (its very steep) it is so beautiful and worth the climb. I could say so much more but I think you should just go and see for yourself. You will not be disappointed you will come away feeling on top of the world. My daughter loved it so much she is going to return with her husband for their 10th wedding anniversary. Thank you so much Kurhaus we had the best time.

Stayed here for more than 21 years this year, and have to say: one of the most enjoyable accommodation, service, food and location on planet earth! And I have seen many places, but coming back to the South of my own country - Lugano - the Parco Paradiso - is always a huge treat! The service is not only hugely accommodating, but nothing remains on my lips as I wish for something! From arrival to departure - all a special treat! Love being here, seeing people that work here, still here and having great pleasure being friends and sharing life! The food at the restaurant is exquisite, why go downtown if the choice is as versatile as is being cooked right here. The executive team at the Parco Paradiso is customer close. There is nothing played: real people with a real commitment - that is not common to many upmarket places I have visited for so many years! My deep respect to all here; there is nothing but absolutely nothing I could complain about!

Not a bad stay at this hotel. Close to all that Lagano has to offer. Lots of shopping and restaurants right behind the hotel and a very nice lake walk to the front of the hotel.The lake is Beautiful anytime but after dark all the houses around the lake light up which is nice. Room 354 offers great views of the lake and has a large bath and separate shower which is great. Breakfast is good and has a selection of meat’s eggs cheeses and pastries along with the usual fair for a buffet breakfast. Parking is a pain although they validate your parking which is good. There is a small area out front of the hotel to unload your bags which makes things easier. Not a bad stay but my only complaint was the beds! boy are they low and uncomfortable.

I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.