Hotel Terbaik di Lumut dengan Spa

Poor Maintenance of Virgo Teluk Batik Resort. The room are outdated while full of dust. Even though they have changed my room, it still dirty and i can't complaint much since im so tired and Im pretty sure it will take longer time for them to fix it. Me and my husband decided to move from 419 to 104. Both room have a very dusty and poor maintenance. They also leave old pipe at the toilet. (I believe the maintenance guy forgot about it). We also have a difficulty in opening the door due to their lock issue. If possible, i can write tans of complain hoping them to upgrade their hotel. Too bad since they have a good location (5 mins walk to Teluk Batik Beach), but poor resort facilities and maintenance. Not to forget the lift are too small for 5 adult people to be in. Dirty lift since no staff stopping the guest from changing their cloth (after playing at the pool/ beach) before they use the lift. However, I like how Puan Normala engage with the guest and overcome the situation when the guest are unsatisfied with the room. She also alert on her surrounding. I make a complaint to the staff at the front office (male) without knowing his name since he have no name tag. Instead of listening to my complaint he straight away asking me to wait for a housekeeping staff at our current room. Second time i came to the lobby complaining that they are giving us wrong info through their only platform (room with balcony) while the room they assign to us are without balcony. Puan normala straight away talking to me and saying that she heard i request for a room change. I was surprise. She is a good leader and have a very good empathy and customer service. 10/10 for her service.

bilik air bersih tp ada naik bau , bilik boleh dgr org sebelah sikit x selesa sb bunyi bising

Sy book bilik family superior..ting 2 , tiada tangga agak sukar UTK org tua dan ada baby mcm saya UTK naik sebab tiada tangga. Tp bilik memang besar la. Cuma Tiada kettle disediakan dalam setiap bilik perlu berjalan ke luar menggunakan water dispensar diluar setiap kali nak minum. Cuma at least sediakan lah gelas or cawan each bilik. Ni semua takde. Aircond tak boleh control..Sgt sejuk..so we keep on &off aircond jika terlalu sejuk. Bila off panas la pulak..adoi. MMG tak nyenyak tidur. Lepas tu jiran sebelah Sgt bising. Die book 2 bilik ..so anak2 mereka keep keluar masuk bilik..tutup pintu kuat..berborak di beranda. Saya dah la ada bby. Baby nk tidur pun keep awake. Tiada manner duduk hotel..tak pandai jaga anak..biar bising. worst nite la kat sana. 25hb Disember. Harap jika baca ni...Sy rasa awk better dok homestay la kalau nak buat hotel ni mcm rumah sendiri .tak hormat jiran bilik kiri kanan..depan belakang. Homestay pun ada jiran. Hidup ni kena hormat org lain . Sorry gambar tak berkaitan

Good location - in town area n faces the sea. Wonderful sea breeze! Jetty is nearby. Friendly front office personnel. Basic room but very clean with a comfortable bed. Has a water dispenser outside the room. Worth to stay here. Will definitely be back!

A beautiful hotel with lovely view, in dire need for a refurbishment. Double room on second floor was spacious & had a lovely sea & pool view. Beach was clean with soothing sea waves & calm sea. Bathroom sink needed to be unclogged upon check-in. Toilet flush has to be held down until all waste has been ”sucked” in. No toiletries holder in shower area besides the built-in space for bar soap. Pretty inconvenient as there was no space to place face wash, shampoo bottle, bath gel bottle. Shower screen is old and unsightly. Aircond is noisy. Cabinet door covering mini refrigerator squeaks upon opening and closing. Instant coffee sachet provided did not taste like coffee. Hotel is very near to 7-11, Speedmart99, many dry seafood produce retail shops, jetty & few eateries. Laundry bag & bedroom slippers provided. No hair dryer & iron in room. Need to request. Had very good Americano coffee, doughnut & nasi lemak at 989 Cafe near the jetty. Warm hospitality & cosy cafe. Definitely worth a second visit, if hotel is refurbished.

Salam sejahtera and greetings Sir or Madam, Thank you again for your service. I can't deny that this place grew my confidence to be a responsible person for my future professionals. It was in the year of 2006. Organised by the high schools in Perak. Joining together to build up our confidence and knowledge. It was a great moment staying there. Selamat Hari Raya Aidilfitri. Maaf zahir dan batin. Saty responsible and safe. Best regards, Nafis

I use trip and got half price from the normal rate. The hotel is so good. The room is big enough for traveller like me. The location is center of the lumut city surrounded by many restaurant and shop

Marina Heights Resort is perfectly located for both business and leisure guests in Lumut. Featuring a satisfying list of amenities, guests will find their stay at the property a comfortable one. Car park, elevator, designated smoking area, free breakfast, car park free of charge are on the list of things guests can enjoy. Towels, private entrance, smoke detector, air conditioning, television can be found in selected guestrooms. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the outdoor pool. For reliable service and professional staff, Marina Heights Resort caters to your needs.

Nice to stay.. Very comfortable in the room.. The bed very comfort.. Staff are very friendly.. Hotel safety is good.. Highly recommended to all