Hotel Butik Luoyang

The location is perfect it’s just few minutes drive to the tourist spot. And service is good we requested for wine opener and it was delivered to our room right away, the room attendant also gave us extra blanket. We were amazed that our room has a a lot of amenities and has a bathtub too, we got a discount from Trip.com so it wasn’t too expensive. We Will definitely come back.

The location is a trade-off – not in the city center but super convenient if you’re using the train station. The place is really clean, and the rooms are comfortable and well-furnished. Loved the cinema in the hotel – a nice surprise! The service is outstanding, and I want to give a shoutout to Xiaohan (小韩) for his exceptional care, especially towards the elderly in our group. He made the experience welcoming and informative. Definitely recommend this spot if you’re in Luoyang.

The metro is almost at the entrance to the hotel, a line with a high-speed train station. A 10-minute walk from the park and opposite it a large shopping center with a food court and a supermarket. Friendly staff. Comfortable bed, fresh linens and towels. The common areas and furnishings are a bit dated, but everything is clean and functional. Very spacious room, there is a wardrobe. Breakfast is good, but not very varied.

Before coming have added them in WECHAT which they have provided all the information needed. Excellent service from the reception especially the lady Ms 孙 she is awesome and have full knowledge about the Longmen grotto. She has explained every details like which bus to take which station to stop so that you don't walk the longer way. She even explained the sequence of walking so that you will not missed the important part. Very very patience lady.

I really enjoyed the large, non-smoking room I was given, and they even moved me to a quieter location overlooking the garden. When I checked in, they also gave me a protective sleeve for my card, which was very kind of them. Throughout my stay, I felt like I was given items I didn't know I needed or didn't expect, ex. slippers for the shower, a portable stand for my phone. So at one level, the service was amazing. However, at the same time, there were elements that felt a little off--when I asked for another bed cover, I was basically told by one of the staff that I didn't need it (?), and although on the whole the staff was very nice and polite, there were times when I felt slightly made light of. I wondered if it was in part because of my travelling solo as a woman. I'm thinking about what it means to present myself, if there's something more that needs to be done. Of course, respect is earned, but I'm just reflecting here. Otherwise, I enjoyed the buffet breakfasts and the location was rather convenient as well, just was a bit noisy before I was moved.

Pros: 1) very friendly and accommodating front desk, they gave us extra water bottles, gave recommendations for restaurants, and responded quickly to my questions on wechat 2) great location 3) clean rooms 4) pretty good selection for breakfast 5) stored our luggage for free 6) they gave us some snacks as gifts when we checked out Cons: 1) our rooms weren't ready for check in when we arrived even though their check-in time is advertised as noon (but it's because their checkout time is at 2pm, so if the previous guest hasn't checked out before noon, it is impossible to get your room at noon); but they can store your luggage for you at the front desk so it is a minor problem if you don't need a room right away 2) there was construction work at the front entrance of the hotel, so we had to walk through a bunch of debris and loud noises; this shouldn't be a problem once the construction work is done, but it was still a surprise for me Overall, the place is great for the price, location, and service.

酒店交通十分方便，離應天門兩站路左右，出門五分鐘就有地鐵站，前台的小姐姐們態度超好，又細心又周到，還給我們免費升級了房間，離店的時候還給我們贈送了小禮物。房間也很大，早餐品種又多又好吃，小餛飩特別值得一試，我們一共續住了四天，下次再來洛陽還住這家。

交通便利，無論是遊覽景點還是外出就餐都非常方便。房間內部裝飾典雅，設施齊全，床鋪舒適，洗漱用品都是高品質的。服務人員態度友好，服務周到，從入住到退房的每一個環節都讓人感到温馨舒適；推薦周邊的餐廳提供了地道的菜餚，味道正宗，種類豐富。國慶黃金週全家出行性價比極高。

If you are looking f a place in a residential area, this is it. I enjoyed talking to the owner who is a chatty old man. The only problem is that this hotel is at the 7th floor and I had to carry my luggage up the stairs.

特意來評價下，一開始對這個酒店沒報太大的希望，結果真的讓我喜出望外尤其是賓客關係部的孫玉璞，真的服務很到位，先是給我安排了走廊盡頭房，到房間後我提出要求還特意給我換了房，知道我過生日還為我準備了生日蛋糕和生日卡，真的非常感謝，當得知我早餐時在餐廳有些小不滿時，還儘量幫我解決，為了她我下次還會過去入住