Hotel dengan Pengambilan dari hotel di Lucerne

The hotel room and the location are good but the service could be improved. During checking in, after collecting all my information the receptionist inserted my credit card inside my passport without telling me. In the afternoon when I went back to hotel to collect the room key from the receptionist. He forgot to return my passport and I had to ask both times. The wifi couldn’t be connected in the morning of the second day and the receptionist did not seem to know at all, they kept giving me different passwords to try before finding out wifi was down until evening. When I found that the wifi still could not connect they gave me different passwords to try again before later saying that the wifi was updating. if I hadn’t ask, they wouldn’t have informed the guests at all.

The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

Large stately hotel. the hotel also has residences which means less hotel guests and traffic (in a good way). i generally look for hotels with pools and saunas attached and the pool area has was beautiful was outdoor patio with view of alps and lakes. Lockers, robes and slippers provided. i had room #205 which had peekaboo view of lake and mainly a rooftop, I suspect City View rooms would be noisy with busy road in front. book lake view if possible. the front staff was lovely and very helpful. They were very accommodating in trying to sort out my room. I could have been made to move after the 1st night but to their credit - saw it was easier to keep me in the same room. restaurant and bar with outdoor seating looking out towards lake and promenade. Heavenly!

It was a decent stay overall. Location was a little too far out, but with the buses available it was still fine. A little too quiet at night. Room size was just alright. Was able to walk around freely. However, room was kind of dusty and dirty. Also, room has cigarette smell despite room is a non smoking room. Toilet is a little dark. Other than that, it is usable. Did not use the kitchenette so could not comment on that. Had to wait for a while to check in due to everyone checking in the same timing. Besides that, service is good. Lights were flickering. Upon bringing the matter up, someone came to fixed it. When mentioned about the cigarette smell in the room, air freshener was given.

Berpindah dari stesen keretapi ke hotel, saya mengambil masa agak lama untuk mencari hotel yang ada cable car yang menuju ke gunung.Sebenarnya sama saja seperti menaiki cable car yang agak mudah.Cuma masih ada. jauh nak pergi ke kaunter penyambut tetamu selepas sampai, dan ada beberapa tempat di tengah-tengah. Kena alihkan bagasi. Bilik hotel bersih, terang dan luas. Bar mini dilengkapi dengan banyak minuman istimewa. Perkhidmatan di hotel sangat baik dan terdapat banyak pilihan untuk sarapan pagi.Secara keseluruhan saya sangat berpuas hati.

As as Swiss, I never travelled much inside Switzerland. I am usually travel around in Asia, like Japan, Thailand, Taiwan. So I was seriously shocked how low quality the Swiss Hotels are. Besides this I was also in Interlaken, and have to say the hotels are mere Motel standard at a price tag from 300-500$ for 15m² not even clean. And it's not only this Hotel, many others around I had Lunch or Dinner are in such bad condition But to the ”Art Deco” Montana... The best part is at the beginning. Reaching the entrance by a Cogwheel Car, is great, the lobby is nice as well and the terrace with lake view is beautiful. But then, comes the issue, the price changed, the day of the check in was 180$ cheaper for the same room than when I booked it. We didn't get any compensation which i didn't expect i Switzerland anyways, still a bit disappointed. But ok... off to the hotel room. The pictures prepared me to not have too much expectations but, the reality is just so heartbreaking worse. I stayed in cheap hotels for 80$ in China or Thailand with same standard. The Dyson Hairdryer didn't save the impression. We were the first 30 minutes really depressed, sitting on the bed full of regrets going to lucerne. It's all so cheap made for that price. Well, we recovered and left the hotel for travel. But bottom line, the cheapest hotels in Switzerland are barely worse than the range from 400-600$ like the Montana. If wanna luxury, better opt for those instagram famous Hotels for 1200$ + Anything else is all the same low standard. Side Note: In Switzerland 3-4 Stars Hotel Minibar is not free.

Dengan penginapan di Top city center Lion Monument di Lucerne, anda akan berada tidak jauh dari Hertensteinstrasse dan Loewenplatz. Pangsapuri ini berada 0.1 km dari Panorama Bourbaki dan 0.4 km dari Taman Glacier.Nikmati pemandangan dari teres dan gunakan kemudahan seperti akses Internet wayarles percuma dan perkhidmatan rencam. Tetamu boleh menumpang naik pengangkutan ulang-alik kawasan (dengan surcaj) ke destinasi berhampiran.Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam).Selesakan diri anda di salah sebuah daripada 2 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, sedangkan televisyen skrin rata disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi meja dan tempat duduk berasingan, manakala pengemasan disediakan setiap hari.

Superb, well appointed, spotlessly clean, extremely comfy and stylish, great views and exceptional communication. Nothing to fault- this place is perfect! Thank you for a lovely stay. I hope we can return another time. We loved it!!!!!!