Hotel berhampiran Aire de jeux d'enfants, Lyon

Great location, in the heart of Lyon city center. Very clean room. Plenty of good restaurants just down the street and all around - and luckily its not not noisy at all in the room. The night shift receptionnist is friendly and nice. For a 4-star hotel, it would great if bottled water could be provided in the room although water refiller is available at the reception. But well, the fact is that 4-star hotels standard in Europe is definitely lower than Asia’s 4-star hotels.

The one bedroom apartment is quite spacious. Seperate toilet with bathroom brings convenience for a larger group (ie. family). We enjoyed our stay.

We stayed, in this ”little gem” of a hotel, for a one night stay. It was Delightful. The front of house receptionists - that made you feel welcomed, appreciated and requests of no difficulty for them to service our needs - Wonderful. Was it because one of the two female receptionists Mother was born in Adelaide, Australia - the country of our birth - being from Melbourne,Victoria - although we live in Budapest, Hungary ??? Trust she accepts our invitation, you have my e-mail address - authority to use for our contact - her planed trip to Budapest, Hungary - that we play a travel guide role to her for her stay. Internals of this hotel colour of decor carpets - the actual room facilities - Splendid. Location - the large historic ”Place” or Square that fronts the hotel - the vibrancy of life in it, restaurants and outside market - people movement, from ”all stations in life” - culture & backgrounds - Joyous. The railway station next to the hotel - public service of trains, metro, trams and buses - makes a travellers life - Hassle free - and provides easy Mobility around the splendour that is Lyon,France. 5 Star - we rate this Hotel and my reputation is that I'm a hard marker. We will return - sooner than later.

Vraiment un superbe hôtel, avec une réception ouverte 24/24. L'hôtel Charlemagne est très calme et la chambre disposant d'un sas, sépare la porte d'entrée par une seconde porte, qui isole tous les bruits externes (même s'il y en a jamais eu :)). La chambre est très propre et dispose d'une bouilloire avec un assortiment de thés, cafés, lait et sucres. Nous n'avons pas pris de petit déjeuner, mais il semblait très prometteur. Le wifi est correct et l'arrêt du tram T1 est à proximité immédiate de l'hôtel. Nombreuses commodités à moins de 100m, supermarché (ouvert jusqu'à minuit), bars, restaurations rapide, boulangerie bio (juste en face), place Bellecour à 15 minutes à pied, Brasserie Georges (5 minutes à pied), gare Perrache (5 minutes aussi). Au top cet hôtel ! Le seul petit point négatif, c'est que nous espérions une baignoire qui avait été annoncé sur la désignation de la chambre. Nous avons eu une douche. Nous n'y sommes restés qu'une nuit, donc nous ne sommes pas retournés à l'accueil pour un changement de chambre avec baignoire, mais vu l'hôtel, je pense que ça aurait été possible. Nous y reviendrons avec plaisir et vous pouvez y aller sans sourciller.

Amazing Hostel/Hotel. The room was super spacious for a private twin bedroom, huge bathroom and super tidy and clean. Staff were inviting and informative. Kitchen facilities were great, however no oven. A few more utensils would have been great. Met some amazing travellers in common area. Didn't check out bar or restaurant as I was out most of the day/evening. Only negative was the hill to walk up from the city centre. But that is only a Minor negative

Voyageant en famille à 3, nous avons réservé la Suite Exécutive avec la terrasse, un lit double et un canapé-lit convertible. Notre arrivée vers 1h00 s’est bien passée, un appel à l’hôtel la veille nous a permis d’apprendre le protocole à suivre pour les arrivées tardives 👌🏼 La terrasse était parfaite pour le café clope du matin, moins le café mais j’y reviendrais plus tard. Petit (littéralement) déjeuner disponible en bas à côté de la réception, d’ailleurs les demoiselles de la réception étaient très aimables. Malheureusement, c’est là où les points positifs s’arrêtent ; ni draps ni housses n’étaient trouvables pour le canapé-lit, le matelas de ce dernier étant bien jaune j’ai préféré le retransformer en canapé et dormir de cette façon bien qu’il ai un renfoncement important au milieu. Pas de machine à café dans la Suite Exécutive, enfin si: il y a une nespresso dans le placard central de la kitchenette mais pas de capsule. Impossible de commander quoi que ce soit via l’application qu’ils proposent de scanner non plus, rien n’était disponible pour le jour J il faut donc prévoir le café du lendemain? La poignée de douche tient sur un support à moitié cassé mais ça marche donc 🤷🏽♂️ Ah et j’ai failli m’enfermer dans le sas en voulant ouvrir la porte à mon père, puisqu’il faut la carte pour avoir l’électricité, attention avec la carte magnétique.

After a long travel day, I just needed a cool, quiet, dark room with a comfortable bed to help put some jet lag behind me. After checking in, I went to my assigned room to find that is was rather warm. I visited a colleague’s room to see if perhaps all the rooms were warm or if it was just mine, and my colleague’s room was cooler. I reported to the front desk and asked for assistance. The front desk was attentive and responsive, but suggested I give it a few hours to cool down. We ate dinner in the on-site restaurant (which was fantastic) before returning to the room. After two hours, the room was still hot (24-25C) so I asked for a different room. I was given a different room but on the same sunny side of the hotel. The room may have been a little cooler, but not much. Perhaps the A/C is not adequate to overcome the heat transfer through the aluminum window frames or perhaps ok just tried two different hot rooms, but I’d urge caution if staying here on a warm day. I stayed in March (when it was much cooler) and had a very pleasant stay. The staff is friendly, the rooms are clean, the amenities are nice. If staying on a warm day, I’d suggest a room on the back of the hotel. Perhaps it would be cooler.

At a guess, we have stayed at this Hotel 8-10 times over the past years. I am sorry to say that after our last experience, we will never stay there again. As a 5 Star Hotel, it was slipshod and dissappointing. On arrival, at 16.45 there was nobody on the Reception Desk, but there was a sign which said ” There is nobody on Reception at present, please take a seat and wait ! There is still construction works going on at the adjacent ****** and there are now only 4 parking spaces for guests. which includes one for disabled and one for electric car charging. The only parking is an unattended open car park some 800 metres from the Hotel and I was not prepared to leave a £200,000 car loaded with luggage, laptops, phones and personal items there. The Receptionist agreed that I could occupy a disabled person's bay on the proviso that he could move it if required. The suite on the mezzanine floor was fine apart from the following;_ - Only 5 TV channels none English. - No Notepad or pen. - No list of Telephone numbers to call reception or room service. - Ony 2 towels for 3 persons, when charged extra for 16 year old granddaughter to stay in the suite. Same for Glasses, cups, Tea bags milk. Just 2 for 3 persons. - The Wifi was awful and kept logging you off. Later found out that you could log in using any old name name and email address you cared to enter ! _ One Loo roll ,part used and no spare. - A Huge Stag Beetle was discovered on the sofa and at that point we had not opened the doors to the balcony. We were aware that the main Restaurant would be closed on the Tuesday that we arrived ,but shortly before we left England I received an email that room service would not be available either but we could have a cold meal in our room.Oh well onwards and upwards ! The cold meal turned out to be a choice between smoked salmon, cheese or cold meats each served with bread and butter. No desserts, not even Ice cream. Anyway, we opted for 2 salmon and 1 cheese. After a long wait, the receptionist knocked on the door with the salmon and cheese and a basket of bread which he had himself prepared and it comprised a single baguette cut up into slices and 3 pats of butter. The salmon was just as if it has come out of a packet and there were 6 miserable slices of 3 different cheeses. The cost for this gastronomic extravaganza was €127.00 which included Room service and a warm bottle of white wine( No Ice bucket either). Total cost for a nights stopover with breakfast with hard sausage and rubber bacon was €603.60. Sorry Pavillon, don't expect to see me again.

Hotel idéalement situé à 5 minutes à pieds du stade. Accueil sympathique et très belle surprise en arrivant dans la chambre. Un t-shirt de notre groupe préféré nous attendait sur le lit. Et accessoires lumineux dans l'entrée de l'hôtel gratuitement. Également bouteilles d'eau (plate et gazeuse). Très bonne literie Chambre très propre et calme Assez spacieuse pour 2 avec coin bureau et salle de douche assez grande. Petit déjeuner classique sans bonne ni mauvaise surprise.