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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Hebat
82 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.4
Perkhidmatan4.2
Kebersihan4.6
Tapis mengikut:
Atur mengikut:
Semua ulasan(82)
Ulasan positif(81)
Ulasan dengan gambar/video(32)
Penginapan yang hebat!(20)
Bilik yang hebat(15)
Lokasi yang strategik(13)
Perkhidmatan yang baik(13)
Pemandangan baik(12)
Dekat dengan tempat membeli-belah(11)
Sarapan pagi yang lazat(10)
Mudah untuk pergi membeli-belah(10)
Ulasan kurang baik(1)
shen
Bilik standard dengan Pemandangan Bandar
Menginap pada Feb 2024
Pasangan
1 ulasan
3.2/5
Disiarkan pada 3 Mac 2024
not clean
Terjemah
Jawapan daripada Pihak Penginapan: Hello Shen,Thank you for your feedback. We hope you had a nice stay in our hotel.However, we are sorry the cup were not clean. We will definitely share your pictures with our housekeeping staff to improve the quality of our service.We hope to welcome you soon again.Regards,Johanne-Azad, Room-Division Assistant
Pengguna Tetamu
Bilik standard dengan Pemandangan Bandar
Menginap pada Ogo 2023
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Sep 2023
I like this hotel! Very convenient and easy for shopping! It is clean and smells good.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest user,We are glad you enjoyed your stay! It's great to hear that the hotel is convenient for shopping, clean, and has a pleasant scent. If you have any specific highlights or recommendations, feel free to share and we hope to welcome you soon again for another journey in Lyon. Regards, Johanne-Azad, Room-Division Assistant
EdemonQ
Bilik standard dengan Pemandangan Bandar
Menginap pada Dis 2023
Pasangan
6 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Jan 2024
Superb room and service. Friendly and understanding staff (especially the morning breakfas crew who came out to inform us the breakfast is ready).
Nice smart tv and provided heater/ fan on request.
Terjemah
Jawapan daripada Pihak Penginapan: Hello EdemonQ,Thank you for your feedback. We are glad you stay was perfect. We will share your remarks we all our team.Hope to see you soon again.Regards,Johanne-Azad, Room-Division Assistant
Yulie
Bilik standard dengan Pemandangan Bandar
Menginap pada Okt 2023
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Nov 2023
Got a free upgrade to junior suite
Terjemah
Jawapan daripada Pihak Penginapan: Hello Yulie,Thank you for taking the time to share your experience with us.Making our guest feel comfortable is one of our priorities and we are more than happy to read that you had been upgraded to a junior suite. We hope you had a good time full of memorable moments.Looking forward to welcoming your soon again.Regards,Johanne-Azad, Room-Division Assistant
pkc
Menginap pada Mei 2022
Bisnes
1 ulasan
2.2/5
Disiarkan pada 9 Jun 2022
I don't understand how this can be a 4 star hotel, honestly... What a waste of money.
There is absolutely no service, trip mentions a spa but there is none. Literally nothing but your small room in this hotel. Not even a nice smoking area, you basically just go outside the hotel, the street is filthy.
The room wasn't very clean, no bath, and you have to go to the reception to ask for a toothbrush !
The elevator is quite scary.
I feel this is so overpriced, i feel the standard in France used to be higher...
Terjemah
Jawapan daripada Pihak Penginapan: Hello Pkc,We apologize for not filling out all your expectations.We take your feedback seriously and will address the issues raised, including the lack of expected services, cleanliness concerns, and the overall condition of the facilities.See you soon.Regards,Johanne-Azad, Room-Division Assistant
Pengguna Tetamu
Bilik standard dengan Pemandangan Bandar
Menginap pada Jul 2022
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 7 Sep 2022
Good location for train
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest,Thank you for rating our services. We are glad our location was helpful to you and made you have a nice stay.Regards,Johanne-Azad, Room-Division Assistant
Jawapan daripada Pihak Penginapan: 你好 感謝您的反饋。我們很遺憾地得知您沒有如願辦理入住手續。酒店的程序是每晚收取 50 歐元的保證金,如果您沒有使用任何額外費用,這筆錢將在您離開時退還給您。我們希望能再次歡迎您,為您帶來更好的入住體驗。致以最誠摯的問候、 尼古拉 接待處主任
Jawapan daripada Pihak Penginapan: 尊敬的客人,感謝您對我們酒店的高度評價!我們非常高興您喜歡房間的視野、酒店的位置和周圍的便利設施。我們也很高興您對我們的工作人員和早餐表示滿意。您的反饋是我們不斷改進服務的動力,我們會繼續努力為每一位客人提供更好的體驗。期待您的再次光臨!誠摯問候
Jawapan daripada Pihak Penginapan: Dear Xinzhizhongzhou,Thank you for your feedback!We're thrilled to hear that you enjoyed your stay in one of Lyon's most famous skyscrapers. It's great to know that you appreciated the design of the hotel, the stunning room views, and the helpfulness of our front desk in recommending restaurants. We're also pleased that the convenient tramway access and generous breakfast exceeded your expectations.We look forward to welcoming you back soon!Regards,Johanne-Azad, Room-Division Assistant
MRyang
Suite Junior dengan Pemandangan Panoramik Bandar Lama
Jawapan daripada Pihak Penginapan: 尊敬的客人,感謝您對我們酒店的高度評價!我們很高興您對酒店的地理位置、設計以及夜景都感到滿意。您的推薦對我們來説意義重大,我們會繼續努力提供更優質的服務。期待您的再次光臨!誠摯問候,
Pengguna Tetamu
Suite Junior dengan Pemandangan Panoramik Bandar Lama
Menginap pada Jun 2024
Keluarga
24 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Jul 2024
建築在里昂中心區域中顯高大上,但門面不大氣,酒店建築內部漂亮,前台接待熱情,早餐一般,配餐品種不多
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest User,Thank you for your feedback.We're glad to hear that you appreciated the interior of the hotel and found our reception warm and welcoming. We apologize that the exterior of the building and the variety of side dishes at breakfast did not meet your expectations. Your comments are important to us, and we will work on improving these aspects.We hope to have the opportunity to provide you with a better experience on your next visit.Regards,Johanne-Azad, Room-Division Assistant
Jawapan daripada Pihak Penginapan: Dear Anonymous User,Thank you for your feedback. We're delighted to hear that you found our hotel in Lyon to be well-equipped with good service and cleanliness, although the rooms are a bit small. Our location in the new district is convenient, and we're glad you enjoyed the large market just an 8-minute walk away, across from the Ibis Hotel, where you can find a variety of items to purchase.We appreciate your insights and hope to welcome you back for another pleasant stay.Best regards,Johanne-Azad, Room-Division Assistant