Hotel berhampiran City Hall, Maastricht

I stayed here for four days for a business trip. The front desk staff were very helpful with questions about dining, parking and other services of the hotel. There are two parking garages that the hotel uses, one that has metal doors on either side, so if you have a large vehicle, you may want to use the other entrance around the corner which had a little more space on the sides. The room rate included breakfast as well as overnight parking.. The room (#636) faces the plaza next to the entrance of the parking garage. The rooms across the hall face the river. The room has two beds with a desk that hold the TV which can swivel to either the beds or the desk area. The bathroom has a nice walk-in shower with a glass partition. The space works for one person. There was two bottles of water that were left in the room each day. The hotel is centrally located with lots of café and restaurants on the same side as well as short walk to shops/restaurants across the river. I can see why many of the people from our company stay here.

Great hotel! I knew I'd love a hotel with a reception desk literally at the bar, LOL. Room was big enough, clean and windows opened up to the street below. Was here for a conference at MECC, which was only a 20 min walk away. Staff were friendly and helpful. Breakfast was good and if anything, convenient. Thanks for a great stay!

This is the first time we have stayed in a property in this price range that was badly antiquated, poorly run, and lacked any modern management that we wanted to escape almost directly after checking in. We should have been more conscious honestly after reading the TA reviews as the management apparently only responds to positive reviews but never to negative ones....a clear sign there is a lack of any accountability or leadership in a property honestly. Beyond the poor communications in advance of our stay we have to say that the rooms have not been refurbished since the 1970s at best and were stuffy, dark, and kind of sad honestly to the point where we worried about sticking to something. While some of the junior staff were friendly enough, the communication with management was poor and when we asked how we could best accomodate the needs of our children, we were simply told that one could sleep in our bed and they could set up a crib for the other child....at a rental cost of 15 euro a day!!!!! In my decades of traveling I have not ever found a single 4 star property that charged a daily rate on using a baby crib in a room and in general this left us the rather pressing feeling that families are not welcome here! Otherwise, if you are taking a train to Maastricht it is an ideal location as the hotel is located almost directly next to the train station and the noise is not so bad at night. In general though, this property felt like an obsolete dinosaur with no central leadership or accountability to its guests. The sad fact though is that with one of the Netherland's best hospitality schools based within the city limits, this poor service could easily be remedied we argued with some fresh blood and investment, but instead it looks like the owners just want to rest on the Amrath's accolades (and its presumed '4 stars') from yesteryear. A true pity and waste of money these days especially in such a hospitable city as Maasstricht where the Crowne Plaza nearby is clean, well run, and equally convenient.

Stayed for 2 nights to attend a nearby conference at the beginning of June. Great hotel, quirky and different which makes it stand out from others. For example, the inflatable light shades, planting trees in exchange for not having your room cleaned, the wacky signs and renting stick insects. All fun, innovative and interesting.

Als je kiest voor een arrangement , dus inclusief ontbijt en het zogenaamde drie gangen diner, moet je niet het beste verwachten van hun . Allereerst kregen wij een kamer op de eerste etage, precies boven de ingang .. heel erg rumoerig en de schuifdeur die de hele avond/nacht open gaat, is gewoon in de kamer hoorbaar. De slechtste kamer van het hotel, terwijl er nog zat kamers beschikbaar waren. Het zogenaamde drie gangen menu stelt niks voor en is erg weinig. Bovendien had de kok geen zin om de sinaasappelbavarois te maken en kregen wij gewoon diepvriesoesjes van de supermarkt met een laagje chocoladesaus overheen..vreselijk ! Ook het voorgerecht was waardeloos en bestond uit een zogenaamde champignonsoep met zes sprietjes tauge en twee champignons.. Ik voelde mij erg beledigd dat dit mij aangeboden werd..! Dat ze dát durven te serveren is schandalig..! We mochten alleen maar op een bepaalde plek in het restaurant zitten, omdat wij een arrangement hadden en werden zo een beetje als t****erangs gasten behandeld.. Dit is heel erg slecht ! De kelners zijn niet gastvrij en vriendelijk , ik beveel ze een cursus aan bij hun collega's van het van der Valk Hotel. Verder was het ontbijt prima, gewoon standaard zoals overal, maar zodra je iets extra's bestelt,zul je bedrogen uitkomen. Ik had een arrangement betaald voor 3 dagen van 335€ en zal dit dus nooit meer doen.

The grounds and buildings of this property are breathtakingly beautiful, like a film set that could never be real. The staff exude an air of formal, graceful professionalism. The surrounding region (drive the rural route to Val Dieu abbey) is comprised of mile after mile of impossibly beautiful agrarian hills and valleys dotted with perfect little towns like Teuven. There is a quiet restaurant and bar at the Chateau but the town of Valkenberg just up the street has a collection of livelier bars and restaurants. The buffet breakfast on the property is excellent. Visitors accustomed to the speed and sharp edges of modern life will need to adjust here. Time seems to move more slowly. Our rooms were gigantic, bigger than many apartments and the attached patio overlooked an orchard. The small kitchen had an oven/microwave, electric range and small refrigerator. The furnishings, however, were from another era. They were in pristine condition and comfortable and staying in the room was a step back in time by about a century. Not a complaint at all. Miles of nature and cycling trails start and end from the chateau that apparently sits within a wildlife preserve. The region appears to be a hub for competitive cycling and roads leading in all directions are calling to be ridden. Stay here, breathe the fresh air, wander through the trails and art installations. Turn down the speed of life. Don’t expect to come here for a dance club, fitness center or urban experience of any kind.

Erg mooie en moderne kamers. Grote televisie incl. chromecast zodat je kunt kijken wat je maar wil. In- en uitchecken was erg gemakkelijk en het ontbijt was ook goed! Onze kamer was aan de kant van het vliegveld en dat was heerlijk rustig, aan het begin van de avond kon je veel luchtballonnen zien in de verte. ‘s avonds nog bij de receptie gevraagd of je ergens iets van een snack kon kopen, en ze verkochten dus snacks voor ongeveer dezelfde prijs als je in de supermarkt ervoor zou moeten betalen, hiermee waren wij blij verrast. Wij komen hier zeker terug.

Dit hotel bestaat uit een modern gedeelte en de Porta Cité Heritage, gelegen in een oude ingenieurswoning. Wij hadden een kamer in dat laatste en dat beviel ons uitermate. Het hele interieur straalt gezelligheid uit. Er is zelfs een lift voorhanden. De kamer zelf is ruim, luchtig en comfortabel. Het gebouw is gelegen aan een vrij druk rondpunt, maar ze zijn danig goed geïsoleerd, dat je daar geen last van hebt. Enig minpuntje bij erg warm weer, is dat er geen airco aanwezig is, alleen een ventilator. Maar dat zal ons niet weerhouden om bij een volgende gelegenheid terug naar de Heritagekamers te vragen. Voor het ontbijt konden we terecht in het nieuwe gedeelte van het hotel. Het ontbijtbuffet bestond uit een warm en koud aanbod, zoet en hartig. Genoeg van alles. En ten slotte was het personeel vriendelijk.

Excellent! We arrived a little early but it was no bother and we were checked in swiftly by a very kind and professional receptionist; she was very helpful too with a great sense of humour. The rooms are very nice, big and clean and the bathroom is big, with a choice of shower heads and a separate bath. The breakfast buffet offers A LOT of options and I was impressed, it would have been perfect if they’d have served vegetarian sausages but that’s me being incredibly picky. Check out was swift plus you can also check out online or leave your keys in a drop box. There is ample parking and the location is very good as you are just off the motorway between Belgium and Germany. We booked directly with them so they offered us a little treat which was super nice. I thoroughly recommend this hotel; the parking, rooms and staff are very, very good!